Covid19: M&M Elite Status Extensions?
#1
Original Poster
Join Date: Oct 2019
Programs: Star Aliance Gold, Hilton Gold
Posts: 15
Covid19: M&M Elite Status Extensions?
Anyone know yet what the policy of M&M will be on status extensions? LH*G here - canceled about 50K worth of status flight so far due to COVID, so, at the least they should tack on 6 months depending on grounding? Thanks in advance for the info. Cheers all.
#2
Join Date: Sep 2018
Location: London, Paris
Programs: LH HON, AF Platinum
Posts: 2,000
Way, way too early to be thinking about this.
#3
Original Poster
Join Date: Oct 2019
Programs: Star Aliance Gold, Hilton Gold
Posts: 15
I somewhat agree with you - but I've heard from every company I've ever had business with (including years ago in different countries) over COVID policies, except for M&M. Not even an email. LH group has been communicative, but M&M is a different story.
#4
Join Date: Sep 2018
Location: London, Paris
Programs: LH HON, AF Platinum
Posts: 2,000
I'm also sure none of those companies have communicated to you what'll happen to them and your relationship with them when this is all over.
That's mostly because nobody knows what's going to happen.
And in times like this, hate to break it to you, but no one cares about your frequent flyer miles.
#6
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
Since M&M elite qualification schedule is oriented on the calendar year there is no urgency to formulate/publish a policy... once operations resume they can always issue status miles gifts towards the end of the year when it becomes evident how many elites would fall off a cliff at year end. Similar to the mega strike years in the past...
#7
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
The priority is operational at this point. I don't agree with the approach of some airlines who just tack on another year of the same status. Give it some time and the situation will become clearer. It is very likely that some status adjustments will be made.
#10
Join Date: Jan 2012
Location: Madrid
Programs: IB+ Emerald (Platino), M&M Senator (Gold), Meli Rewards Platino, NH Platinum
Posts: 436
Just got this email from LH Group:
...
Frequent fliers
We are aware that opportunities to earn status miles are currently limited. Over the course of this year, we will offer accommodating solutions for maintaining your status.......
Frequent fliers
We are aware that opportunities to earn status miles are currently limited. Over the course of this year, we will offer accommodating solutions for maintaining your status.......
#11
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,483
Yes, I agree. I see Aeroflot's move for example as poorly though marketing gesture in this respect.
However, i have an issue with my M&M miles expriing soon and this is something I would really like M&M look into ASAP. Good thing the AF/ KL has protected the miles from expiration for one year - so we have some competitor action to look into.
However, i have an issue with my M&M miles expriing soon and this is something I would really like M&M look into ASAP. Good thing the AF/ KL has protected the miles from expiration for one year - so we have some competitor action to look into.
#12
Join Date: Jul 2005
Programs: MUCCI Classe des Flatteurs Preferes, LH SEN, BA silver, IHG Plat Amb, Accor Plat
Posts: 960
At the start of the year I was aiming to have status in the three alliances, including renting SEN in 2020.
Now I'm not at all worried about it and if I lose status, that's just the way it is, I have other more important things to worry about.
However, I am curious to know how M&M will treat it later on when they are able to deal with it, because it is a complex situation with the transition to the new system.
For example, at the start of the year I had 2020 or 2021 to renew SEN. If I got my 100,000 miles in 2020 I would renew for two years to Feb 2025.
But with the new system starting in 2021, if I got my 100,000 miles in 2021 I would only renew for 1 year to Feb 2024.
100,000 status miles in 2020 will be difficult to do for many.
Disclaimer: I must emphasise, I am just interested in seeing how different airlines deal with it during the year, I have more important things to stress about - I'm currently in lockdown at the moment!
Now I'm not at all worried about it and if I lose status, that's just the way it is, I have other more important things to worry about.
However, I am curious to know how M&M will treat it later on when they are able to deal with it, because it is a complex situation with the transition to the new system.
For example, at the start of the year I had 2020 or 2021 to renew SEN. If I got my 100,000 miles in 2020 I would renew for two years to Feb 2025.
But with the new system starting in 2021, if I got my 100,000 miles in 2021 I would only renew for 1 year to Feb 2024.
100,000 status miles in 2020 will be difficult to do for many.
Disclaimer: I must emphasise, I am just interested in seeing how different airlines deal with it during the year, I have more important things to stress about - I'm currently in lockdown at the moment!
#13
Join Date: Nov 2016
Location: ZAG
Programs: LH SEN & DL Plat
Posts: 358
And to answer the OP question, I received a mail today stating that LH Group is aware of the flight reductions and people beeing unable to fly and keep their status and they will communicate how they will handle this in a later stage....
#14
Join Date: Sep 2018
Location: London, Paris
Programs: LH HON, AF Platinum
Posts: 2,000
#15
Join Date: Jul 2015
Location: HAG
Programs: ST E+, *G, some hotel gold...
Posts: 7,832
Swiss sort of commits to lowering the requal requierements.
Status customers
If you are one of our valued status customers, we acknowledge that your possibilities for accumulating status miles are currently limited. In view of this, we will be easing the corresponding provisions for retaining your program status in the course of this year.
If you are one of our valued status customers, we acknowledge that your possibilities for accumulating status miles are currently limited. In view of this, we will be easing the corresponding provisions for retaining your program status in the course of this year.