HKG airport closure
Aug 13, 2019, 8:29 am
#16
Join Date: Sep 2012
Location: AGH
Posts: 5,967
As soon as they restart operations all airlines will fill up every possible seat out of HKG all across alliances and even leverage quite esoteric routings like HKG-NRT-CPH-FRA. I doubt there will be a significant backlog for long.
Aug 13, 2019, 8:56 am
#17
Join Date: Oct 2007
Location: Munich, Germany
Programs: Miles&More Blue, SPG Silver
Posts: 3,378
LH 797 HKG-FRA is scheduled to leave on time at 23:15 today. As well as LH 731 HKG-MUC which will leave at 23:05. The statement that all departures are canceled is wrong. From what I read at the other forums here on flyertalk is that check-in at the airport is disrupted. Some people which flew from HKG yesterday told that the flights were only 25% full solely with transit pax and people who made it through check-in and security before it was closed.
Aug 13, 2019, 11:58 am
#18
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,627
Aug 13, 2019, 12:11 pm
#19
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
Disruptions on flights to and from Hong Kong on 13 August 2019
Due to the organizational incidents at Hong Kong airport, there is currently no possibility to pass the security check into the gate area in Hong Kong. Guests who for this reason are unable to board their Lufthansa Group flight ex Hong Kong on 13 August will be rebooked for later flights free of charge. Booked passengers who have deposited their mobile data will be automatically notified.
Departures to Hong Kong on 13 August from Frankfurt (LH796), from Munich (LH730) and from Zurich (LX138) are still planned.
For departures from Hong Kong in the coming days, there is currently no more detailed information available. Please inform yourself about the status of your flight before you start your journey or check constantly this page.
https://www.lufthansa.com/gb/en/prep...el-information
Due to the organizational incidents at Hong Kong airport, there is currently no possibility to pass the security check into the gate area in Hong Kong. Guests who for this reason are unable to board their Lufthansa Group flight ex Hong Kong on 13 August will be rebooked for later flights free of charge. Booked passengers who have deposited their mobile data will be automatically notified.
Departures to Hong Kong on 13 August from Frankfurt (LH796), from Munich (LH730) and from Zurich (LX138) are still planned.
For departures from Hong Kong in the coming days, there is currently no more detailed information available. Please inform yourself about the status of your flight before you start your journey or check constantly this page.
https://www.lufthansa.com/gb/en/prep...el-information
Aug 13, 2019, 12:14 pm
#20
Join Date: Oct 2004
Programs: LH HON
Posts: 3,420
in the end, the flight of the 12th was cancelled and the flight of 13th is operating (even though with another aircraft as planned but that doesn’t matter)
Aug 13, 2019, 12:27 pm
#21
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,627
Ok, my misunderstanding but thankfully I’m not in that situation often & it’s not how the HON line described it but they did eventually sort my issue out
Aug 13, 2019, 12:30 pm
#22
Join Date: Oct 2004
Programs: LH HON
Posts: 3,420
a few years back during on/offgoing strikes, they booked 2 alternative LH flights and on BA option for me ‚just in case‘. Didn’t need it in the end as my flight operated as planned.
Aug 13, 2019, 12:37 pm
#23
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,627
Well, HON line were far from impressive, depends on the agent.... but She did pass it to the First Class team in the end & they were First Class ^