US based call center?

Old Jul 15, 19, 12:32 pm
  #1  
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Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, SPG GLD, HH Diam
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US based call center?

Anyone know how to contact a US based agent. The Philippines based one has nice people, but not as experienced as some of the "Western" based call centers. Trying to determine how to find an experience LH call center to help with a complicated (for LH) ticket reroute.
SFO_FT is offline  
Old Jul 15, 19, 1:44 pm
  #2  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
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The elite lines in the US route to Peterborough outside of Toronto between 8am and 8pm EST. No US call center. Numbers in Germany route to CPT/IST/BER depending on time of day and elite level.
oliver2002 is offline  

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