Cannot Display a Booking

Old Jul 5, 19, 6:27 am
  #1  
PeS
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Join Date: Jul 2006
Location: Prague, CZ, Europe
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Cannot Display a Booking

I got an award booking, but since a couple weeks ago, I cannot do nothing with it: display it, enter APIS, chose seats, etc. When click on any link under My Bookings related to this particular one, it always returns me to My Bookings. Ditto in the app. Have another booking, revenue, this works well.

Did you experience something similar? Departure is in few weeks and I'd like to enter APIS, view meal options, etc. Could certainly do over the phone, but much better if web worked.
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Old Jul 5, 19, 6:31 am
  #2  
 
Join Date: Nov 2006
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Originally Posted by PeS View Post
I got an award booking, but since a couple weeks ago, I cannot do nothing with it: display it, enter APIS, chose seats, etc. When click on any link under My Bookings related to this particular one, it always returns me to My Bookings. Ditto in the app. Have another booking, revenue, this works well.

Did you experience something similar? Departure is in few weeks and I'd like to enter APIS, view meal options, etc. Could certainly do over the phone, but much better if web worked.
Since itís an award try logging into M&M & do it, otherwise call the SEN line.
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Old Jul 5, 19, 6:34 am
  #3  
PeS
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Originally Posted by chris63 View Post


Since itís an award try logging into M&M & do it, otherwise call the SEN line.
Working like a charm, thanks! Still weird, it used to work also on LH.com.
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Old Jul 5, 19, 6:38 am
  #4  
 
Join Date: Nov 2006
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Originally Posted by PeS View Post
Working like a charm, thanks! Still weird, it used to work also on LH.com.
Great 👍

yes, since they Ďimprovedí the LH & M&M websites, it no longer functions as well as it did in the past
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Old Jul 5, 19, 7:40 am
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True, but in this case I can share the good news that a rewards booking that made earlier this week still shows up and is editable via LH.com. So it doesn't appear to be a consistent problem.
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Last edited by cas_de; Jul 5, 19 at 7:45 am
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Old Jul 5, 19, 8:42 am
  #6  
 
Join Date: Nov 2006
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Originally Posted by cas_de View Post
True, but in this case I can share the good news that a rewards booking that made earlier this week still shows up and is editable via LH.com. So it doesn't appear to be a consistent problem.
Exactly, LH IT is never consistent
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Old Jul 5, 19, 1:09 pm
  #7  
 
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Originally Posted by cas_de View Post
True, but in this case I can share the good news that a rewards booking that made earlier this week still shows up and is editable via LH.com. So it doesn't appear to be a consistent problem.
So they fixed the problem only for new booking? Great...
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