Original Routing Credit
Hi there,
So I am *A Gold on Eva. I took a TPE/MUC flight with stopover in HK. Since my Cathay TPE/HK flight was delayed I couldn't make it to the Lufthansa HK/MUC flight. I got rerouted to a Cathay flight. I mailed Lufthansa through their online customer service form to claim Original Routing Credit - but they basically ask me to go ask Eva Air instead, as this is where my *A account is based. I thought they would honor the original routing credit? Any idea if I asked on the wrong place? Not sure how this works with LH, thanks! |
Yes, you need to request the ORC from the program you are crediting to
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LO160 (TLV-KRK) cancelled tonight and rebooked OAL, any history of getting ORC from LO for crediting to M&M?
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