TP Full-fare economy ticket being credited lowest possible miles

Old May 6, 19, 6:47 pm
  #1  
Original Poster
 
Join Date: Feb 2019
Programs: M&M, FB
Posts: 32
TP Full-fare economy ticket being credited lowest possible miles

A couple weeks ago I had a roundtrip between OPO and LHR, both with a layover in LIS, booked through TAP website. It was a full-fare economy ticket (TAP has 4 possible economy fares to choose from).

After my flights, I was credited:
- OPO - LIS: 250 miles
- LIS - LHR: 500 miles
- LHR - LIS: 125 miles
- LIS - OPO: 125 miles

So, in 2 flight segments I got the lowest possible amount of miles and in the other 2 I got lower miles than what I was expecting for a full-fare ticket. Has this happened to someone else before?

I have tried contacting TAP (they said miles credit is a responsability of Lufthansa since it's my miles program) and Lufthansa (they said they credited the miles accordingly to the booking class) but I still can't understand it...
miles_collector is offline  
Old May 6, 19, 11:53 pm
  #2  
 
Join Date: Nov 2018
Location: BRU
Programs: LH HON*
Posts: 189

It should be easy to answer if you know the fare category (letter) on your TAP ticket or booking confirmation for each of the four legs. Then you compare against these tables:





Vixit is offline  
Old May 7, 19, 1:07 am
  #3  
 
Join Date: Jan 2019
Posts: 87
While reporting to *A partners, TAP seems to adopt a new booking class based on BOTH the original booking class and the fare bucket (discount, basic, classic, or plus). Many discussions on the European Airlines forum, and the consensus is 1) neither before nor after the ticket purchase was it clear how much mile credit you would get at partner airlines program, and 2) you get usually less or much less miles.
bearchemist is offline  
Old May 7, 19, 6:14 am
  #4  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
2020 FlyerTalk Awards
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 37,822
Originally Posted by miles_collector View Post
A couple weeks ago I had a roundtrip between OPO and LHR, both with a layover in LIS, booked through TAP website. It was a full-fare economy ticket (TAP has 4 possible economy fares to choose from).
Hmm... TAP in economy has discount, basic, classic and plus. These book into the same low booking classes (if they are open), so a plus ticket can be had for <200 rt OPO-LHR which would bookinto O or T (125 Miles/Segment in M&M). TP no longer has 'full fare' tickets.

Code:
07MAY19**07MAY19/TP OPOLON/NSP;EH/TPM   824/MPM   988
LN FARE BASIS    OW   EUR  RT   B PEN  DATES/DAYS   AP MIN MAX R
38+L02PLU0A       110       220 L  35    -     -   + -  -   -  R
39+W02CLC0A       108       216 W NRF    -     -   + -  -   -  R
40+W02BSC0A       101       202 W NRF    -     -   + -  -   -  R
41+U02PLU0A       101       202 U  35    -     -   + -  -   -  R
42+V02DSC0A       100       200 V NRF    -     -   +  + -   -  R
43+J02EXE0A       100       200 J  +     -     -   +  + -   -  R
44+A02CLC0A        88       176 A NRF    -     -   + -  -   -  R
45+E02PLU0A        87       174 E  35    -     -   + -  -   -  R
46+W02DSC0A        83       166 W NRF    -     -   +  + -   -  R
47+A02BSC0A        81       162 A NRF    -     -   + -  -   -  R
48+K02CLC0A        81       162 K NRF    -     -   + -  -   -  R
49+T02PLU0A        81       162 T  35    -     -   + -  -   -  R
50+O02PLU0A        80       160 O  35    -     -   + -  -   -  R
51+K02BSC0A        74       148 K NRF    -     -   + -  -   -  R
52+L02CLC0A        65       130 L NRF    -     -   + -  -   -  R
53+A02DSC0A        63       126 A NRF    -     -   +  + -   -  R
54+L02BSC0A        58       116 L NRF    -     -   + -  -   -  R
55+U02CLC0A        56       112 U NRF    -     -   + -  -   -  R
56+K02DSC0A        56       112 K NRF    -     -   +  + -   -  R
>                                                 PAGE  4/ 5

>m
07MAY19**07MAY19/TP OPOLON/NSP;EH/TPM   824/MPM   988                           
LN FARE BASIS    OW   EUR  RT   B PEN  DATES/DAYS   AP MIN MAX R                
57+U02BSC0A        49        98 U NRF    -     -   + -  -   -  R                
58+E02CLC0A        42        84 E NRF    -     -   + -  -   -  R                
59+L02DSC0A        40        80 L NRF    -     -   +  + -   -  R                
60+T02CLC0A        36        72 T NRF    -     -   + -  -   -  R                
61+E02BSC0A        35        70 E NRF    -     -   + -  -   -  R                
62+O02CLC0A        35        70 O NRF    -     -   + -  -   -  R                
63+U02DSC0A        31        62 U NRF    -     -   +  + -   -  R                
64+T02BSC0A        29        58 T NRF    -     -   + -  -   -  R                
65+O02BSC0A        28        56 O NRF    -     -   + -  -   -  R                
66+E02DSC0A        17        34 E NRF    -     -   +  + -   -  R                
67+T02DSC0A        11        22 T NRF    -     -   +  + -   -  R                
68+O02DSC0A        10        20 O NRF    -     -   +  + -   -  R                
>                                                 PAGE  5/ 5
oliver2002 is offline  
Old May 7, 19, 6:39 am
  #5  
Original Poster
 
Join Date: Feb 2019
Programs: M&M, FB
Posts: 32
Originally Posted by oliver2002 View Post
Hmm... TAP in economy has discount, basic, classic and plus. These book into the same low booking classes (if they are open), so a plus ticket can be had for <200 rt OPO-LHR which would bookinto O or T (125 Miles/Segment in M&M). TP no longer has 'full fare' tickets.


Code:
07MAY19**07MAY19/TP OPOLON/NSP;EH/TPM 824/MPM 988
LN FARE BASIS OW EUR RT B PEN DATES/DAYS AP MIN MAX R
38+L02PLU0A 110 220 L 35 - - + - - - R
39+W02CLC0A 108 216 W NRF - - + - - - R
40+W02BSC0A 101 202 W NRF - - + - - - R
41+U02PLU0A 101 202 U 35 - - + - - - R
42+V02DSC0A 100 200 V NRF - - + + - - R
43+J02EXE0A 100 200 J + - - + + - - R
44+A02CLC0A 88 176 A NRF - - + - - - R
45+E02PLU0A 87 174 E 35 - - + - - - R
46+W02DSC0A 83 166 W NRF - - + + - - R
47+A02BSC0A 81 162 A NRF - - + - - - R
48+K02CLC0A 81 162 K NRF - - + - - - R
49+T02PLU0A 81 162 T 35 - - + - - - R
50+O02PLU0A 80 160 O 35 - - + - - - R
51+K02BSC0A 74 148 K NRF - - + - - - R
52+L02CLC0A 65 130 L NRF - - + - - - R
53+A02DSC0A 63 126 A NRF - - + + - - R
54+L02BSC0A 58 116 L NRF - - + - - - R
55+U02CLC0A 56 112 U NRF - - + - - - R
56+K02DSC0A 56 112 K NRF - - + + - - R
> PAGE 4/ 5

>m
07MAY19**07MAY19/TP OPOLON/NSP;EH/TPM 824/MPM 988
LN FARE BASIS OW EUR RT B PEN DATES/DAYS AP MIN MAX R
57+U02BSC0A 49 98 U NRF - - + - - - R
58+E02CLC0A 42 84 E NRF - - + - - - R
59+L02DSC0A 40 80 L NRF - - + + - - R
60+T02CLC0A 36 72 T NRF - - + - - - R
61+E02BSC0A 35 70 E NRF - - + - - - R
62+O02CLC0A 35 70 O NRF - - + - - - R
63+U02DSC0A 31 62 U NRF - - + + - - R
64+T02BSC0A 29 58 T NRF - - + - - - R
65+O02BSC0A 28 56 O NRF - - + - - - R
66+E02DSC0A 17 34 E NRF - - + + - - R
67+T02DSC0A 11 22 T NRF - - + + - - R
68+O02DSC0A 10 20 O NRF - - + + - - R
> PAGE 5/ 5
That's the part that doesn't make sense to me: 4 different fare ticket (I had booked a plus fare) and they'll get be turned into the same class and low-mileage credit...
miles_collector is offline  
Old May 7, 19, 7:13 am
  #6  
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,474
Originally Posted by miles_collector View Post
That's the part that doesn't make sense to me: 4 different fare ticket (I had booked a plus fare) and they'll get be turned into the same class and low-mileage credit...
Well it's the same with LH: you can have K flex and Y light, priced accordingly, which earn according to the fare class and not the perceived "fullfaredness".
malmostoso is online now  
Old May 7, 19, 8:34 am
  #7  
Original Poster
 
Join Date: Feb 2019
Programs: M&M, FB
Posts: 32
Originally Posted by malmostoso View Post
Well it's the same with LH: you can have K flex and Y light, priced accordingly, which earn according to the fare class and not the perceived "fullfaredness".
Where can I find information about that? How can you know for sure what class your booking? Because I find it to be really vague and obscure on airlines websites and booking tickets
miles_collector is offline  
Old May 7, 19, 9:00 am
  #8  
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,474
Originally Posted by miles_collector View Post
Where can I find information about that? How can you know for sure what class your booking? Because I find it to be really vague and obscure on airlines websites and booking tickets
For LH its on the website under "booking class details" when you click on a certain flight. For TP it's basically impossible to find out, there's a thread about it in the other European airlines forum.
malmostoso is online now  
Old May 7, 19, 9:07 am
  #9  
 
Join Date: Apr 2011
Posts: 59
Originally Posted by miles_collector View Post
Where can I find information about that? How can you know for sure what class your booking? Because I find it to be really vague and obscure on airlines websites and booking tickets
The Lufthansa website itself is fairly clear about what class on Lufthansa/LH group you book into, regardless of the status of light/classic/flex. Light changes baggage limits and potential rebooking/refunds, classic is rebookable, but not refundable, flex is refundable at a fee. Your status mile earnings stay the same, regardless of the subset of the booking class. Award miles are a function of money paid.
devdas is offline  
Old May 9, 19, 1:49 am
  #10  
 
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 3,316
It was a full-fare economy ticket (TAP has 4 possible economy fares to choose from).
You were not on a full-fare economy ticket.
You mixed up "fare classes" and "fare family". Fare Class determines mileage earning. Fare Family (a newly introduced concept) determines added services (seat selection, bag, rebooking etc.).
malmostoso likes this.
warakorn is offline  

Thread Tools
Search this Thread
Search Engine: