Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More
Reload this Page >

VERY tight FRA connection, need advice/help with options/right if missed connection

Community
Wiki Posts
Search

VERY tight FRA connection, need advice/help with options/right if missed connection

Thread Tools
 
Search this Thread
 
Old Mar 18, 2019, 7:39 am
  #16  
Original Poster
 
Join Date: Aug 2010
Programs: *A Gold (EuroBonus)
Posts: 70
Originally Posted by NewbieRunner
LH778 to SIN usually leaves from Z54 which is not the furthest gate in Z concourse but with three young children in tow it is still some distance to walk from the arrival gate and passport control.

Lufthansa Guide Sevice sounds like a good insurance in this case.

Thank you, I'm definately concidering the guide service. If in a situation where the connection is missed, will they assist us to transfer desk?
Soph is offline  
Old Mar 18, 2019, 7:51 am
  #17  
Suspended
 
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Originally Posted by Soph
Thank you, I'm definately concidering the guide service. If in a situation where the connection is missed, will they assist us to transfer desk?
Yes, but make your way to the gate first, obviously.
LondonElite is offline  
Old Mar 18, 2019, 8:05 am
  #18  
FlyerTalk Evangelist
 
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
Originally Posted by worldclubber

Second piece of advice I would suggest: although LH sells these connections, one should get an earlier flight to FRA for peace of mind.
In particular when travelling with little kids. When I travel alone, I have no problem whatsoever with an hour in Frankfurt, however managing a platoon of kids is a different thing.
Flying Lawyer is offline  
Old Mar 18, 2019, 8:28 am
  #19  
Original Poster
 
Join Date: Aug 2010
Programs: *A Gold (EuroBonus)
Posts: 70
Originally Posted by Flying Lawyer
In particular when travelling with little kids. When I travel alone, I have no problem whatsoever with an hour in Frankfurt, however managing a platoon of kids is a different thing.

Well said! Lesson learned.

I'm not new to FRA, I pass through maybe 8 times a year and half of those are within Schengen. The other half is arriving in the morning and then catching either SQ25 or a mid day TATL departure. I find FRA pretty efficient and relatively easy to navigate (esp when not rushed) compared to CDG or LHR which I also see a fair amount of on a yearly basis.
I do, however, do all this on my own with a few hours to spare and limited carry on. Not used to intercontinental travels with my kids and also not used to FRA at night times.
Soph is offline  
Old Mar 18, 2019, 9:02 am
  #20  
Original Poster
 
Join Date: Aug 2010
Programs: *A Gold (EuroBonus)
Posts: 70
Originally Posted by Often1
.... I read somehwere that you can book a LH transfer service, for upto 5 persons. Would you recomend that in my case? I'm thinkin if I miss it then I miss it and the money can be spent elsewhere.
Probably not helpful here.

Thank you for taking your time answering ALL my stupid questins.
Just a bit curious about this one, any particular reason this options is rated as "probably not helpful"? Some Fters seem to give me this advice.
Soph is offline  
Old Mar 18, 2019, 9:14 am
  #21  
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
 
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Originally Posted by Soph
Thank you for taking your time answering ALL my stupid questins.
Just a bit curious about this one, any particular reason this options is rated as "probably not helpful"? Some Fters seem to give me this advice.
Frankfurt Airport offers a number of transfer services. The service oliver2002 suggested is provided by Lufthansa and less expensive than any that Frankfurt Airport offers. I think the LH Guide Service is the best option in this case because they can contact the gate to let them know you are on your way. Frankfurt Airport's service might be useful if you have to change terminals but in your case you only need to go upstairs from A to Z.
NewbieRunner is online now  
Old Mar 18, 2019, 11:45 am
  #22  
 
Join Date: Dec 2015
Posts: 410
Originally Posted by Soph
2. Are we likely to get an assisted transfer? I've had that at LHR several times when tight connections, someone holds a sign with connecting flight number and then escorts you through passport and security onto your next gate. I read somehwere that you can book a LH transfer service, for upto 5 persons. Would you recomend that in my case? I'm thinkin if I miss it then I miss it and the money can be spent elsewhere.
Not in FRA, but in MUC I got a personal tranfer service (I did not requested it) from Lutfhansa on a dirty cheap eco VIE-MUC-MAN (Schengen to non-Schengen, as your case), me together with a family of four. We were put in a mini-bus, driven a special passport control station and then driven to the plane directly. 45min connection turned into 5 min connection due to a delay in the VIE-MUC. I would not be surprised if Lufthansa provides the same in FRA.
schrodingerdog is offline  
Old Mar 18, 2019, 3:38 pm
  #23  
 
Join Date: Dec 2018
Location: Somewhere between BHX and HUY
Programs: Flying Blue Plat, Eurobonus Silver, ALL Gold
Posts: 1,674
LH are generally good at keeping you informed of connections in your original flight if your flight is delayed, so you won't be leaving the plane without knowing what to expect. I have seen long haul flights hold off at the gate for late connections.

I had to do a 45mns Non-Schengen to Non-Schengen @MUC once due to a late inbound flight. I was very worried at first, and in the end was so smooth I had time for a cheeky blitz pretzel and beer at the lounge.
Maestro Ramen is offline  
Old Mar 18, 2019, 9:22 pm
  #24  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,638
Originally Posted by schrodingerdog
Not in FRA, but in MUC I got a personal tranfer service (I did not requested it) from Lutfhansa on a dirty cheap eco VIE-MUC-MAN (Schengen to non-Schengen, as your case), me together with a family of four. We were put in a mini-bus, driven a special passport control station and then driven to the plane directly. 45min connection turned into 5 min connection due to a delay in the VIE-MUC. I would not be surprised if Lufthansa provides the same in FRA.
LH offer the same direct ramp transfer service at FRA but in both cases , FRA & MUC , there is limited capacity & it’s on a priority basis, HON & SEN receive it first.
chris63 is offline  
Old Mar 18, 2019, 9:26 pm
  #25  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,638
Originally Posted by Maestro Ramen
LH are generally good at keeping you informed of connections in your original flight if your flight is delayed, so you won't be leaving the plane without knowing what to expect. I have seen long haul flights hold off at the gate for late connections.
.
They are generally very good & info will be available before landing but LH778 has a curfew to worry about & the current Indo/Pak situation is leading to a circuitous routing which is significantly extending the flight time.
chris63 is offline  
Old Mar 19, 2019, 3:47 am
  #26  
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
 
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Originally Posted by chris63

LH offer the same direct ramp transfer service at FRA but in both cases , FRA & MUC , there is limited capacity & it’s on a priority basis, HON & SEN receive it first.
Can also depend on the number of passengers involved.
chris63 and hugolover like this.
NewbieRunner is online now  
Old Mar 19, 2019, 4:01 am
  #27  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,638
Originally Posted by NewbieRunner
Can also depend on the number of passengers involved.
Yes, very much so, more likely to happen for a group
chris63 is offline  
Old Mar 19, 2019, 7:15 am
  #28  
Original Poster
 
Join Date: Aug 2010
Programs: *A Gold (EuroBonus)
Posts: 70
Originally Posted by NewbieRunner
Frankfurt Airport offers a number of transfer services. The service oliver2002 suggested is provided by Lufthansa and less expensive than any that Frankfurt Airport offers. I think the LH Guide Service is the best option in this case because they can contact the gate to let them know you are on your way. Frankfurt Airport's service might be useful if you have to change terminals but in your case you only need to go upstairs from A to Z.
Thanl you for informing me that there are several different services, makes sense to use LH as they (as written above) can communicate with departure gate agent
Soph is offline  
Old Mar 19, 2019, 10:36 am
  #29  
 
Join Date: Oct 2007
Location: Munich, Germany
Programs: Miles&More Blue, SPG Silver
Posts: 3,379
Originally Posted by schrodingerdog
Not in FRA, but in MUC I got a personal tranfer service (I did not requested it) from Lutfhansa on a dirty cheap eco VIE-MUC-MAN (Schengen to non-Schengen, as your case), me together with a family of four. We were put in a mini-bus, driven a special passport control station and then driven to the plane directly. 45min connection turned into 5 min connection due to a delay in the VIE-MUC. I would not be surprised if Lufthansa provides the same in FRA.
Such decision are made by the LH OPS center and you never know when they do it or when not. Air France for example does such things mostly based on revenue. So two full paid business class flex passengers get more likely such a treatment than a group of 5 economy passengers. Who knows what the rules at LH are.

But I second everyone who said 65 minutes are enough. Even with small kids. You probably won't the first to board the flight to SIN and don't have time for shopping or sightseeing ;-) on the way but you will make the transfer. The good thing is that at such late evening FRA airport is getting less crowded and even deserted due to the curfew.
flyingfkb is offline  
Old Mar 20, 2019, 6:08 am
  #30  
Original Poster
 
Join Date: Aug 2010
Programs: *A Gold (EuroBonus)
Posts: 70
Hmmm... what would the general opinion on this subject be? To book the LH guide service or not?

The thing that worries me the most is knowing its most certainly a bus gate. If not I would probably play it cool and just sprint for it kids in tow.
Does anyone know if arriving at a bus gate the transfer guide meets you at the tarmac or when arriving airside in terminal?
Soph is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.