Captains Judgement. Your opinions?!

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Old Feb 15, 19, 9:59 am
  #16  
 
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Originally Posted by Kacee View Post
I can only imagine how obnoxious the passenger must have been to get himself denied entry to Mexico.
Probably made the mistake of confessing to being ‘tanked up ‘ on something other than Tequila
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Old Feb 15, 19, 10:03 am
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Originally Posted by chris63 View Post


I would just like to add it wasn’t me
We were all waiting for your confirmation .
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Old Feb 15, 19, 10:20 am
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Originally Posted by MumbaiDan View Post
. Am I due compensation?
Was the pilot right to risk this huge problem for all the other passengers?
The passenger was calm enough, .
But pity I will never know how this story turns out.
I would claim EU261 compensation on the basis the delay was caused by the Captain refusing the request of the Mexican authorities.

If the Pax was calm after he boarded then its unreasonable of the Captain to have him offloaded, after all he could have denied him more Booze as a precondition & or requested a Doctor onboard check that he’s fit to fly.

You can ask your HON PA for a full explanation, since you were very directly affected.
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Old Feb 15, 19, 10:22 am
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Originally Posted by hugolover View Post
We were all waiting for your confirmation .

Cheers .
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Old Feb 15, 19, 10:58 am
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Originally Posted by chris63 View Post



Cheers .
I must say I was a bit worried as the wine list shows Cuvee Louise on this flight....
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Old Feb 15, 19, 11:14 am
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Originally Posted by MichielR View Post


I must say I was a bit worried as the wine list shows Cuvee Louise on this flight....
Your concern is much appreciated
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Old Feb 15, 19, 11:25 am
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Wonder if the pax in question will ask for invol rerouting mileage credit?
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Old Feb 15, 19, 12:58 pm
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Originally Posted by chris63 View Post
I would just like to add it wasn’t me
Lol

In this particular case, the reason was probably something harder than Louise, so I wasn‘t too worried.
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Old Feb 15, 19, 1:04 pm
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Originally Posted by arttravel View Post
From an administrative point of view, why jail the passenger when the passenger can just be shipped back to point of origin?
Exactly. There is no „jail“ before immigration and once the pax is through immigration he is Mexico‘s problem instead of LH‘s. So why let him enter the country. Mexico is not the only country to handle these things this way.

Have seen this a few times happening in the U.S.,
too, unusually involving incomplete documents before APIS.
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Old Feb 15, 19, 2:22 pm
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Originally Posted by MichielR View Post
Wonder if the pax in question will ask for invol rerouting mileage credit?
Not yet, he was busy putting in his EU261 claim since he missed his connection & arrived at his final destination after his favourite watering hole had closed
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Old Feb 15, 19, 3:02 pm
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These Mexican authorities are the problem!!
A few months ago 2 other LH F pax and myself (also in F) were denied entry as they claimed all of us three were intoxicated, fighting with custom authorities and refusing to give our passports to the custom officers. None of it was true! They wanted us to sign a letter and claimed that a doctor measured our alcohol in blood. No one ever did!
I later received a written confirmation from LH that I was not drunk.

Turned out the Mexicans wanted bribary. As we didn't cooperate we were put in a sort of jail for 24h (I was forced to "sleep" on the ground without a mattress etc.) and I was sent back on LH (in C) to FRA 24h after I landed in MEX.
A total disaster. LH Mexican ground staff has also been completely useless.

There seems to be consistency and I personally believe that LH ground staff is even involved as it cannot be pure coincidence that only LH F pax are accused for things they didn't commit - and later on asked for money/watch etc.
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Last edited by f4freeJunior; Feb 15, 19 at 3:54 pm
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Old Feb 15, 19, 3:34 pm
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Better safe than sorry, I'll rely on the crew's discretion.


https://www.mirror.co.uk/news/uk-new...whose-11410064
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Old Feb 15, 19, 3:41 pm
  #28  
 
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Seriously, shouldn't Helga have some kind of Pursers Envelope to slip the Mexican officials in the event of this to lubricate entry of pax into MEX?

If LH choose fly to such places, make a lot of beans, they should not accept the ways of life there?
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Old Feb 16, 19, 3:44 am
  #29  
 
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Originally Posted by f4freeJunior View Post
These Mexican authorities are the problem!!

Turned out the Mexicans wanted bribery.
Now you know why I rarely visit our relatives in Puebla.

But LH should have at least been able to tell the captain that the pax is not the problem. Maybe they did and that’s why he flew back in 3K.

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Old Feb 16, 19, 4:32 am
  #30  
 
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Originally Posted by f4freeJunior View Post
These Mexican authorities are the problem!!
A few months ago 2 other LH F pax and myself (also in F) were denied entry as they claimed all of us three were intoxicated, fighting with custom authorities and refusing to give our passports to the custom officers. None of it was true! They wanted us to sign a letter and claimed that a doctor measured our alcohol in blood. No one ever did!
I later received a written confirmation from LH that I was not drunk.

Turned out the Mexicans wanted bribary. As we didn't cooperate we were put in a sort of jail for 24h (I was forced to "sleep" on the ground without a mattress etc.) and I was sent back on LH (in C) to FRA 24h after I landed in MEX.
A total disaster. LH Mexican ground staff has also been completely useless.

There seems to be consistency and I personally believe that LH ground staff is even involved as it cannot be pure coincidence that only LH F pax are accused for things they didn't commit - and later on asked for money/watch etc.
I still do not understand why you described it as ' no arrival service whatsoever' in the Special F/HON Services thread. This sounds like ta rather special F arrival service if that's what it is.
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