SEN lounge access with family
Jan 18, 2019, 1:45 pm
#16
Original Poster
Join Date: Jul 2005
Programs: MUCCI Classe des Flatteurs Preferes, LH SEN, BA silver, IHG Plat Amb, Accor Plat
Posts: 963
I'm pleasantly surprised to hear that SN allow partner, companion and children under 18 for SEN at the lounge.
We might end up spending some time in the lounge on the outbound trip as well as the return - 50 minute connection at FRA could be sporty with kids if the first leg is delayed.
We might end up spending some time in the lounge on the outbound trip as well as the return - 50 minute connection at FRA could be sporty with kids if the first leg is delayed.
Jan 19, 2019, 1:59 pm
#17
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
Programs: LX Senator Lifetime, Relais&Chateaux Club5C, ex ! "Amanjunkie", ex LHW LC, hate chain hotels
Posts: 2,515
The rules are the rules and my humble opinion NOT to give too much advantage to families does not count.
At least having such a policy, lounges should have children's corners where those children are comfortable and not a nuisance to others.
The overcrowding will never end and I plead for Senator lounges to be child free and reserved to LH group golds (Senators). The children and gold members of "easy" *gold programs could be accommodated in the business lounges.
SQ got it right in SIN with their Krisflyer Gold lounge which is below the Silverkris lounge where the "real" revenue passengers are welcomed. Virtually *gold free ^.
At least having such a policy, lounges should have children's corners where those children are comfortable and not a nuisance to others.
The overcrowding will never end and I plead for Senator lounges to be child free and reserved to LH group golds (Senators). The children and gold members of "easy" *gold programs could be accommodated in the business lounges.
SQ got it right in SIN with their Krisflyer Gold lounge which is below the Silverkris lounge where the "real" revenue passengers are welcomed. Virtually *gold free ^.
Jan 19, 2019, 2:16 pm
#18
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,626
The rules are the rules and my humble opinion NOT to give too much advantage to families does not count.
At least having such a policy, lounges should have children's corners where those children are comfortable and not a nuisance to others.
The overcrowding will never end and I plead for Senator lounges to be child free and reserved to LH group golds (Senators). The children and gold members of "easy" *gold programs could be accommodated in the business lounges.
.
At least having such a policy, lounges should have children's corners where those children are comfortable and not a nuisance to others.
The overcrowding will never end and I plead for Senator lounges to be child free and reserved to LH group golds (Senators). The children and gold members of "easy" *gold programs could be accommodated in the business lounges.
.
Children are a part of „being human“ and I want to take my kids into the SEN lounges, too. Why shouldn’t I? They have been there many times, the lounge staff knows them by name, and never been a nuisance to others, at least much less so than super important men in suits, shouting into their cellphones.
Families deserve all the support they can get, as they make the world go round.
Jan 19, 2019, 2:54 pm
#19
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,605
I am grateful the airlines do not seem to listen to you and your like.
Children are a part of „being human“ and I want to take my kids into the SEN lounges, too. Why shouldn’t I? They have been there many times, the lounge staff knows them by name, and never been a nuisance to others, at least much less so than super important men in suits, shouting into their cellphones.
Families deserve all the support they can get, as they make the world go round.
). My children travel far less than I do (they still need to go to school every once in a while) but spending half an hour before a flight in a lounge is part of the travel routine for them. They are well behaved, having been flying regularly since they were babies. And they love the Wiener schnitzel in the FCT!Unlike for example BA, LH group airlines offers lounge access to the family of their most loyal members when traveling as a family, mostly in holidays when there are fewer business travelers anyways. Rewarding loyalty and a nice gesture for those who have to miss their SEN/HON parent frequently.
.
Jan 20, 2019, 9:48 am
#21
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
Programs: LX Senator Lifetime, Relais&Chateaux Club5C, ex ! "Amanjunkie", ex LHW LC, hate chain hotels
Posts: 2,515
They have been there many times, the lounge staff knows them by name, and never been a nuisance to others, at least much less so than super important men in suits, shouting into their cellphones.
Families deserve all the support they can get, as they make the world go round.
Families deserve all the support they can get, as they make the world go round.
On the other hand I disagree that SEN with family should have more support and more rights than others. Just change the rules to three guests then
. Not only families "make the world go round" and I see no rationale to grant privileges. If lounge access is important to a family they should buy C tickets for all of them.The goal is to clean up the SEN lounges and to get rid of the *golds there as SQ does it very well in SIN.
Jan 20, 2019, 10:04 am
#22
Join Date: Apr 2009
Location: FLR
Programs: BA Gold, LH Sen, FB Gold
Posts: 504
Completely agreed on all counts (except the SEN lounge
). My children travel far less than I do (they still need to go to school every once in a while) but spending half an hour before a flight in a lounge is part of the travel routine for them. They are well behaved, having been flying regularly since they were babies. And they love the Wiener schnitzel in the FCT!Unlike for example BA, LH group airlines offers lounge access to the family of their most loyal members when traveling as a family, mostly in holidays when there are fewer business travelers anyways. Rewarding loyalty and a nice gesture for those who have to miss their SEN/HON parent frequently.
.
Jan 20, 2019, 11:36 am
#23
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,605
On LH OTOH I can take my family into the F lounges whenever we travel as a family.
There is is a reason I let my BA Gold lapse...
Jan 20, 2019, 1:34 pm
#24
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,626
Just came back from the slopes and our family lift ticket was cheaper than individual tickets for all family members. Does that bother you, too? Or can they see something you cannot?
Jan 21, 2019, 4:50 am
#25
Join Date: Feb 2006
Location: NUE,MUC,INN,FDH
Programs: QF LTG, LH (SEN*** till 02/26), AF, AA, AB-G†
Posts: 2,075
That’s a start. But if I flew C with the family, as BA GCH I’d get nothing extra with my Gold, I couldn’t take the family into GF, not even during the X-mas holidays.
On LH OTOH I can take my family into the F lounges whenever we travel as a family.
There is is a reason I let my BA Gold lapse...
LH was always quite nice to families. It never was a problem to bring your own children into the own LH (+ Group) Lounges. At some point the enhanced the family access for 3rd party lounges. So no lounge access for the family in non-lh lounges.
We traveled with UA and NH this year. On domestic flights we had no chance to bring the kids in the UA lounge as SEN. Only departing home gave us lounge access. On NH one domestic upgrade gave us lounge access, but both UA and NH lounges were nothing to write home about.
QF is quite similar to LH: You get Family access in all QF-Lounges on QF-Flights. With other partner airlines, (AA or BA) the stick to the "one guest only" rule.
When traveling on other Airlines, I try to fly at least C, so Lounge-Access is not an issue.
It would be quite easy to make families happy. My girls are quite LH and QF minded, since the lounge is always a part of our holiday trips. If I book other Airlines, I have a lot of discussions with my ladies...
Jan 21, 2019, 6:49 am
#27
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,626
Although all *A lounges would be great, the “LH lounges only” rule works fairly well for us, since we do most of our long-haul flying in C and really need the access when we go short-haul in Y, usually with plenty of LH Group lounges around.
Jan 21, 2019, 11:13 am
#28
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
Programs: LX Senator Lifetime, Relais&Chateaux Club5C, ex ! "Amanjunkie", ex LHW LC, hate chain hotels
Posts: 2,515
Can we agree that lounges should have again "quiet zones" where businessmen shouting in their phone and children would be banned?
Jan 21, 2019, 11:34 am
#29
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,626
Each business is establishing its marketing techniques and your point is very valid. This said, there is also a tendency to the contrary especially in the Anglo Saxon world where businesses are advertising a child free environment.
Can we agree that lounges should have again "quiet zones" where businessmen shouting in their phone and children would be banned?
Can we agree that lounges should have again "quiet zones" where businessmen shouting in their phone and children would be banned?