Lufthansas understanding of Customer Service in F

Old Jan 16, 2019, 6:15 am
Join Date: Feb 2012
Location: PVG
Programs: BA Gold, TK E+
Posts: 514
LH729 on Tuesday, very professional and pleasant flight attendants (great crew in the F cabin), a perfect knowledge of the wine list and excellent suggestion for the pairing, very proactive, best experience in F, flew CX, QF, AA and BA first in the last months, LH was the best all around (I preferred the food on Swiss but my wife preferred the food on LH, first and only experience with LH in F)
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Old Jan 16, 2019, 9:16 pm
Join Date: Sep 2008
Posts: 7,877
Originally Posted by David7
So I take it you got no compensation and are happy with this because the reply was “well written” and “apologetic”?
I would. Getting someone to listen is way harder than getting some compensation
(now the real question is whether the person who listened has any power to change anything)
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