SN Business Class downgrade compensation - Brussels wants me to send bank acct info?
Nov 23, 2018, 5:08 pm
#1
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SN Business Class downgrade compensation - Brussels wants me to send bank acct info?
My wife and I recently flew BRU-JFK on SN in business class a few weeks ago. The aircraft was swapped at the last minute to a Eurowings A340 that took off a few hours late. Brussels had forms for us to fill out on board. I received an email from the airline asking us to send bank account information. I’m a little cautious as this seems like an unusual step vs just mailing a check.
Has anyone else had this experience?
Has anyone else had this experience?
Nov 23, 2018, 6:28 pm
#2
Join Date: May 2017
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I wouldn't worry at all. Bank transfers are commonly used for refunds accross Europe, and a bank account number isn't sensitive data.
We don't even use checks anymore in Belgium, I haven't seen one in more than ten years...
We don't even use checks anymore in Belgium, I haven't seen one in more than ten years...
Nov 23, 2018, 9:29 pm
#3
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Standard procedure for LH group, they always make Bank transfer payments of EU261 compensation. Perfectly safe & normal.
Bravo to SN for offering payment whilst you were onboard ^ You would need to fight with LH for EU261 compensation.
Bravo to SN for offering payment whilst you were onboard ^ You would need to fight with LH for EU261 compensation.
Nov 23, 2018, 9:48 pm
#4
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If they send money direct to your bank account, as is typical in Europe, you avoid having to pay fees or find a full service bank in order to cash a foreign check.
Nov 24, 2018, 1:21 am
#5
Join Date: Dec 2007
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As Andersen24 says, entirely normal. Cheques don't really exist in most of Europe. Businesses, friends, acquaintances, just pay each other back & forth through bank transfers. Doing an office whip-round to collect for someone's retirement gift? ... send an email across the office with your bank account # so everyone can just pop their share straight to the bank, etc.
Nov 24, 2018, 2:17 am
#6
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This year, SN has remitted compensation for cancellation and delay into my bank account 2 times; no issues at all. The money will show up within a few days after you provide the bank account details. This is perfectly normal here (Europe) and much easier to deal with. Bank account details are not as private/confidential as your credit card details so there is nothing to worry about.
Nov 24, 2018, 2:23 am
#8
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Cheques don't really exist in most of Europe. Businesses, friends, acquaintances, just pay each other back & forth through bank transfers. Doing an office whip-round to collect for someone's retirement gift? ... send an email across the office with your bank account # so everyone can just pop their share straight to the bank, etc.
Nov 24, 2018, 9:27 am
#10
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We’ve had this debate here before, but there is no reason to be coy about your bank account details. To put it in a US context, your account number is at the bottom of every check you write, which means that anyone can have access to it.
Nov 24, 2018, 11:04 am
#11
Join Date: Oct 2003
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Unfortunately, that means that the bank account number is all the information that is needed to produce a fake check. In Europe, having someone's account number lets you send them money. In the US, it lets you either send money or take it away. Yes, this is a broken system. No, we probably won't manage to fix it anytime soon.
Nov 24, 2018, 1:42 pm
#12
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Nov 24, 2018, 6:44 pm
#13
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Unfortunately, that means that the bank account number is all the information that is needed to produce a fake check. In Europe, having someone's account number lets you send them money. In the US, it lets you either send money or take it away. Yes, this is a broken system. No, we probably won't manage to fix it anytime soon.
Nov 24, 2018, 7:07 pm
#14
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Nov 24, 2018, 8:53 pm
#15
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