Lounge at Manchester T1 - Disgrace
#46
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,453
New GLA “premium” lounge
GLA will have a new lounge opening in the summer with a similar setup to the 1903 lounge at MAN, which AF and KL contracts with. At £40 it’s £5 cheaper than 1903.
https://www.glasgowairport.com/at-th...lomond-lounge/
Whats the chance of Helga getting out her gold leaf cheque book and permitting her premium pax to use it? I’d say very slim...
It will be very interesting to see if KL will contract with them. As it stands, there is only the crappy Upperdeck lounge for all carriers at the moment and GLA only has LH and KL (as well as obviously the worlds favourite BArb) and one UA flight, in terms of legacy carriers.
https://www.glasgowairport.com/at-th...lomond-lounge/
Whats the chance of Helga getting out her gold leaf cheque book and permitting her premium pax to use it? I’d say very slim...
It will be very interesting to see if KL will contract with them. As it stands, there is only the crappy Upperdeck lounge for all carriers at the moment and GLA only has LH and KL (as well as obviously the worlds favourite BArb) and one UA flight, in terms of legacy carriers.
#47
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,433
MAN ‘ Aspire lounge ‘ hit a new low point today.... not an easy task.... out of 3 Coffee machines, 2 were completely inoperable & one had just the single option..... & at 06.30 not a single newspaper Staff said ‘ they have all been stolen ‘ ......
#48
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,447
Joking aside, I wished they would close the lounge and open a different one, with a half decent offering and bathrooms inside the lounge.
Last edited by oliver2002; Jun 13, 2019 at 5:45 am
#49
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,433
Not particularly Didn’t even look drinkable, maybe affected by the same bug the other options had .....
Another complaint being composed but I hope it won’t fall on deaf ears again.... bathrooms outside I don’t go near, simply look like a heath hazard....
Another complaint being composed but I hope it won’t fall on deaf ears again.... bathrooms outside I don’t go near, simply look like a heath hazard....
#51
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,433
#52
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 16,965
Another black day at MAN. The airport is an embarrassment.
Shunted off to the Steigenberger for an overnight. Booted out at midday ("Lufthansa refuses to pay us for day use") so 10 hours to kick my heels the airport.
The joys of being a Lufhansa Senator (with those all-important two stars )!
Sorry about the rant.
- Escalators at the station not working
- Walkways/travelators between station and T1 not working
- Mini escalator into the terminal proper not working and fenced off
- Airside walkways not working
- Lounge wifi doesn't connect with my android phone. They tell me it's known problem, they're working on it. (but its been known for over a year ....)
- Lufthansa delayed: no chance of connection at FRA, but LH refuse to reroute through LHR/BA, or indeed any other combination. So that'll be 24 hours late into Sao Paulo.
Shunted off to the Steigenberger for an overnight. Booted out at midday ("Lufthansa refuses to pay us for day use") so 10 hours to kick my heels the airport.
The joys of being a Lufhansa Senator (with those all-important two stars )!
Sorry about the rant.
#53
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Another black day at MAN. The airport is an embarrassment.
Shunted off to the Steigenberger for an overnight. Booted out at midday ("Lufthansa refuses to pay us for day use") so 10 hours to kick my heels the airport.
The joys of being a Lufhansa Senator (with those all-important two stars )!
Sorry about the rant.
- Escalators at the station not working
- Walkways/travelators between station and T1 not working
- Mini escalator into the terminal proper not working and fenced off
- Airside walkways not working
- Lounge wifi doesn't connect with my android phone. They tell me it's known problem, they're working on it. (but its been known for over a year ....)
- Lufthansa delayed: no chance of connection at FRA, but LH refuse to reroute through LHR/BA, or indeed any other combination. So that'll be 24 hours late into Sao Paulo.
Shunted off to the Steigenberger for an overnight. Booted out at midday ("Lufthansa refuses to pay us for day use") so 10 hours to kick my heels the airport.
The joys of being a Lufhansa Senator (with those all-important two stars )!
Sorry about the rant.
I am a bit surprised there wasn't more effort to re-route you and/or otherwise expedite your transfer to your long-haul connection (but perhaps not overly so, given the quality of the staffing at many outstations these days), and yes, it does seem that most folks in FRA who even feign to be customer-oriented go home early in the day, so perhaps it is not so surprising there was no help expediting your connection.
Fair winds on the rest of your journey.
#54
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,433
Another black day at MAN. The airport is an embarrassment.
Shunted off to the Steigenberger for an overnight. Booted out at midday ("Lufthansa refuses to pay us for day use") so 10 hours to kick my heels the airport.
The joys of being a Lufhansa Senator (with those all-important two stars )!
Sorry about the rant.
- Escalators at the station not working
- Walkways/travelators between station and T1 not working
- Mini escalator into the terminal proper not working and fenced off
- Airside walkways not working
- Lounge wifi doesn't connect with my android phone. They tell me it's known problem, they're working on it. (but its been known for over a year ....)
- Lufthansa delayed: no chance of connection at FRA, but LH refuse to reroute through LHR/BA, or indeed any other combination. So that'll be 24 hours late into Sao Paulo.
Shunted off to the Steigenberger for an overnight. Booted out at midday ("Lufthansa refuses to pay us for day use") so 10 hours to kick my heels the airport.
The joys of being a Lufhansa Senator (with those all-important two stars )!
Sorry about the rant.
I’m still wondering what my 2* s are for...
Your trip can only get better from here & hope you can at least claim 600 EUR from LH
#56
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,501
Lufthansa delayed: no chance of connection at FRA, but LH refuse to reroute through LHR/BA, or indeed any other combination. So that'll be 24 hours late into Sao Paulo.
And it gets worse at FRA - valiant attempt to make the connection, but with absolutely ZERO assistance from the airline. The C-gate shuttle bus takes me to B. I finally make it to C but the hope of a seat on the Rio flight evaporates.
And it gets worse at FRA - valiant attempt to make the connection, but with absolutely ZERO assistance from the airline. The C-gate shuttle bus takes me to B. I finally make it to C but the hope of a seat on the Rio flight evaporates.
Let’s hope LH doesn’t come back with a stupid response that the misconnect was FRAport/the passenger’s fault.
#57
Join Date: Dec 2015
Posts: 404
- Lufthansa delayed: no chance of connection at FRA, but LH refuse to reroute through LHR/BA, or indeed any other combination. So that'll be 24 hours late into Sao Paulo.
I have a J ticket with LH booked for August and I was assuming that in case of missconnection I will be rebooked in *A flights rather than being stuck in MUC for 24h (there is only one flight a day). If LH is not willing to rebook to at least *A, what is the point in paying a premium?
Regarding MAN, I can only say from the 4 years I lived there that it was not that bad if flying Y, but hardly a "premium" experience flying J.
#58
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,447
That really sucks.
I have a J ticket with LH booked for August and I was assuming that in case of missconnection I will be rebooked in *A flights rather than being stuck in MUC for 24h (there is only one flight a day). If LH is not willing to rebook to at least *A, what is the point in paying a premium?
Regarding MAN, I can only say from the 4 years I lived there that it was not that bad if flying Y, but hardly a "premium" experience flying J.
I have a J ticket with LH booked for August and I was assuming that in case of missconnection I will be rebooked in *A flights rather than being stuck in MUC for 24h (there is only one flight a day). If LH is not willing to rebook to at least *A, what is the point in paying a premium?
Regarding MAN, I can only say from the 4 years I lived there that it was not that bad if flying Y, but hardly a "premium" experience flying J.
#60
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,501
According to *A website (which may not be entirely reliable) there are about 190 weekly *A departures from MAN at present including longhaul flights by SQ (10), UA (7) and ET (4 via BRU). I’m still hoping that one of the *A airlines (SQ?) might open its own lounge for all *A passengers.