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M&M Mastercard and Diners for UK members [ended April 2021]

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Old Sep 17, 2021, 12:38 pm
  #121  
 
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Silver - IHG Diamond Elite - HHonors Diamond - M&M
Posts: 2,013
Originally Posted by chris63
Exactly, just send a warning letter before action to U.K. HQ, use the WorldShop valuation, they would not dare let this go to Court in UK
What do you mean by "Worldshop Valuation" ?

Just checked something on Worldshop, 198,000 Miles or €730
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Old Oct 3, 2021, 3:49 am
  #122  
 
Join Date: Aug 2011
Programs: Star Alliance , BA
Posts: 49
Just checked my account, it seems M & M have extended expiry on my 31/12/2021 miles to 31/3/2022. Anyone else experience that?
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Old Oct 3, 2021, 4:27 am
  #123  
 
Join Date: Jul 2002
Location: Stirling, Scotland
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Posts: 2,013
Originally Posted by Teatimer
Just checked my account, it seems M & M have extended expiry on my 31/12/2021 miles to 31/3/2022. Anyone else experience that?
Same here.
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Old Nov 29, 2021, 8:41 am
  #124  
 
Join Date: Aug 2008
Posts: 3,921
Expiry of miles (former UK charge card holders)

I have just had an email telling me that M&M miles expiry protection is being extended to June 30 2022 for former UK Diners/MC holders.

Great. Rather have a new card though.
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Old Nov 30, 2021, 1:20 am
  #125  
 
Join Date: Jan 2014
Location: Aberdeen
Programs: BA Rust
Posts: 140
Originally Posted by Greenpen
I have just had an email telling me that M&M miles expiry protection is being extended to June 30 2022 for former UK Diners/MC holders.

Great. Rather have a new card though.
I got the same email. I noticed it also said that would be the last extension which is fine if they launch another card before then.
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Old Nov 30, 2021, 4:20 am
  #126  
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Originally Posted by nei1c
I got the same email. I noticed it also said that would be the last extension which is fine if they launch another card before then.
Whilst mine are not in danger of expiring, we all need a new card !
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Old Dec 2, 2021, 7:46 am
  #127  
 
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Silver - IHG Diamond Elite - HHonors Diamond - M&M
Posts: 2,013
Same here, could really do with a new card.

Otherwise it may be one last blow out in F to use my 200k miles.
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Old Jan 15, 2022, 5:59 am
  #128  
 
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Silver - IHG Diamond Elite - HHonors Diamond - M&M
Posts: 2,013
Check your mileage expiry

Just had an email statement saying that 183k miles will expire on 31/3/2022, not 30/06/2022 as per previous email.

Please check your mileage account.
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Old Jan 15, 2022, 6:23 am
  #129  
 
Join Date: Aug 2014
Location: Chester
Posts: 14
Originally Posted by pmcg
Just had an email statement saying that 183k miles will expire on 31/3/2022, not 30/06/2022 as per previous email
The M&M app also states 31/3/2022.
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Old Jan 18, 2022, 2:42 am
  #130  
 
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Silver - IHG Diamond Elite - HHonors Diamond - M&M
Posts: 2,013
Just a reply to my question by Miles and More.

We confirm that your award miles are valid until 30 June 2022.
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Old Jan 28, 2022, 5:04 am
  #131  
 
Join Date: Nov 2016
Posts: 183
Originally Posted by pmcg
Just a reply to my question by Miles and More.
How did you contact them?

I had the email stating protection until June, but my account shows expiry in March.
I've called the service centre and they had no knowledge.
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Old Jan 28, 2022, 10:13 am
  #132  
 
Join Date: Jul 2002
Location: Stirling, Scotland
Programs: Amex Centurion - BA Silver - IHG Diamond Elite - HHonors Diamond - M&M
Posts: 2,013
Originally Posted by todderz
How did you contact them?

I had the email stating protection until June, but my account shows expiry in March.
I've called the service centre and they had no knowledge.
Did it online.
I have no confidence though so I'm plannning on burning my miles before the end of March just to make sure.
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Old Feb 23, 2022, 4:26 am
  #133  
 
Join Date: Nov 2016
Posts: 183
I have received this response:

"We do apologize for the erroneous information displayed on your account and can confirm that no miles should expire on March 31st. We can confirm that, having been the holder of a Cornercard Miles & More credit card, your miles are protected until 30 June 2022. We would like to reassure you, that, should an expiration happen by this date, please let us know in order for us to restore your miles."
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Old Mar 28, 2022, 3:48 am
  #134  
 
Join Date: Jul 2002
Location: Stirling, Scotland
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Posts: 2,013
Mileage expiry is an automated process, hence information that you have found in your account online is a general indication of expiry under normal circumstances. We assure you that your award miles are protected until 30 June 2022. However, after this date, normal mileage expiry conditions will apply.
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Old Mar 30, 2022, 3:53 am
  #135  
 
Join Date: Aug 2011
Programs: Star Alliance , BA
Posts: 49
Originally Posted by pmcg
Did it online.
I have no confidence though so I'm plannning on burning my miles before the end of March just to make sure.
That's wise. I was told by the call centre in SA that they would reinstate miles to June expiry as goodwill after the official March 2022 expiry date they cannot alter. Do not trust goodwill offers!!
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Teatimer is offline  


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