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The next evacuation of a Terminal - FRA

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Old Aug 7, 2018, 5:32 am
  #1  
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The next evacuation of a Terminal - FRA

Apparently it's happened again:
Liveblog Frankfurter Flughafen: Tausende Reisende betroffen
Part A of Terminal 1 in FRA has to be cleared...
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Old Aug 7, 2018, 6:02 am
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To translate and summarize the current status:
  • Apparently somebody managed to evade security screening and enter the terminal (they had to be re-screened but entered the terminal)
  • Section A of Terminal 1 (the main terminal of FRA) has to be cleared and searched before anyone can re-enter
  • Parking garages surrounding the airport have just been shut down – no arriving travelers can enter them any more.
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Old Aug 7, 2018, 6:13 am
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The following was Posted by Lufthansa on their facebook feed.


Current Travel Information:

Operational flight schedule disruptions for flights to and from Frankfurt on 7th August

In area A of Terminal 1 at Frankfurt Airport, police action is being taken. This includes an immediate boarding stop and evacuation of the security area on levels 2 and 3 (gates A and Z). We can't say anything more about delays and flight cancellations yet. Lufthansa flights departing from terminal areas B and C are not affected. You can find the terminal area on your boarding card.

Traffic obstructions on the access roads to Frankfurt airport. Please, if possible, use suburban trains 'S-Bahn'. Timetable information: http://www.bahn.de/en

We are in close contact with the authorities and the airport. We will inform you as soon as we have further information.

You will find more information and updates here: https://www.lufthansa.com/de/en/Travel-information.
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Old Aug 7, 2018, 6:13 am
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- Access roads are congested, Lufthansa is asking people to use the S-Bahn
- B and C are unaffected
- LH is working on a new schedule that will be published soon
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Old Aug 7, 2018, 6:15 am
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Additionally local radio FFH are reporting


... Arriving aircraft would have to wait on the apron with the passengers on board. About delays and flight cancellations could say nothing. ...
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Old Aug 7, 2018, 6:42 am
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Seems as if the terminal has been re-opened, traffic problems (including public transport) persist
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Old Aug 7, 2018, 9:17 am
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Fight from bru to fra and fra to bsl is cancelled.

Got rerouted from bru to zrh and need to rent car overthere.

Will they compensate me for extra costs? Eu261?
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Old Aug 7, 2018, 9:31 am
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Around 5pm local time basically 5 hours after incident they cancelled some US bound flights. Total chaos, no news regarding rebooking or accommodations. My wife is somewhere in the middle of that chaos.
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Old Aug 7, 2018, 9:42 am
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There has got to be a better way to mitigate the risk and address the issue than to shut down the entire airport for reboarding.

If anything, couldn't they at least isolate the intra-EU/overseas sections to not have to be rescreened? Unless you think the person got through, transferred something to someone else, and that has to be protected against.

Maybe gates that come down and close off sections of the terminal so you can save some people / flights / operations from having to completely shut down?
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Old Aug 7, 2018, 10:23 am
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Originally Posted by TA
There has got to be a better way to mitigate the risk and address the issue than to shut down the entire airport for reboarding.

If anything, couldn't they at least isolate the intra-EU/overseas sections to not have to be rescreened? Unless you think the person got through, transferred something to someone else, and that has to be protected against.

Maybe gates that come down and close off sections of the terminal so you can save some people / flights / operations from having to completely shut down?
But it was “only” A/Z that were closed off. B, C and T2 were not affected... Would you prefer security checkpoints every other 100m just avoid a once (ok twice) in a decade major inconvenience?
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Old Aug 7, 2018, 11:14 am
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According to local radio:
https://www.ffh.de/nachrichten/hesse...eigegeben.html

The issue was because a French family tested positive for explosives but were allowed to continue and exit security without being retested. This has been stated as human error.
The family were later interviewed and allowed to continue but the incident is not considered to be their fault.

It says 13,000 passengers were impacted, and Lufthansa have booked 2,000 hotel rooms to accommodate passengers overnight.
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Old Aug 7, 2018, 11:16 am
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Real story officially tweeted by police is that a screener let a French family of four go despite having tested positive for explosives. So blame falls squarely on the screener.
LH is completely incompetent. They cancelled the US flights due to spoiled food, while UA flights took off regardless.
after 3 hours wait at Senator service counter, my wife could only be booked home 2 days from now, they refused to release luggage, and to add insult to injury refused hotel, meals, transportation. No mentioning of EC compensation either.

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Old Aug 7, 2018, 12:24 pm
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Any idea if this is going to impact operations tomorrow? I'm flying into FRA overnight tonight (arriving tomorrow morning) from the USA on UA, transferring to a LH flight to MAN.
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Old Aug 7, 2018, 12:42 pm
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In the event of such a disruption, is there any cross-honoring of tickets within Germany between LH and DB? Could displaced pax be rebooked on the trains serving Frankfurt airport, or even Frankfurt Hbf?
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Old Aug 7, 2018, 2:45 pm
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Originally Posted by Plane-is-home
my wife could only be booked home 2 days from now, they refused to release luggage, and to add insult to injury refused hotel, meals, transportation. No mentioning of EC compensation either.
As long as they are putting her on the next available flight, I think they are required by EU261 to cover hotels/meals/transportation (duty-to-care). If they are refusing you might need to book it yourself, keeping receipts and seek reimbursement after getting home. You aren't due any financial compensation aside from food/lodging due to a security breach being "extraordinary circumstances".
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