My bad luck, or is LH getting cheap with the Scotch?

Old Jul 28, 2018, 10:07 am
  #1  
gre
Original Poster
 
Join Date: Jul 2005
Location: IAD, DCA
Programs: UA-Plat, Marriott-Plat, AAI, AAII
Posts: 3,758
My bad luck, or is LH getting cheap with the Scotch?

I fly IAD-FRA/MUC in C about 3X/year.

It seems on every flight (most recently in June) they are either out of single malt or can find just 1 mini. Being a big, thirsty guy, 1 puny single just won't do!

Sometimes the FAs will grab me one out of F, but just 1.

What gives? Am I just unlucky?
gre is offline  
Old Jul 29, 2018, 3:14 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,563
Originally Posted by gre
I fly IAD-FRA/MUC in C about 3X/year.

It seems on every flight (most recently in June) they are either out of single malt or can find just 1 mini. Being a big, thirsty guy, 1 puny single just won't do!

Sometimes the FAs will grab me one out of F, but just 1.

What gives? Am I just unlucky?
File a complaint this is long haul in J & not acceptable, list all of the flights where they had no reasonable stock level.
Hope you also complained to the Purser ?
LH claim .... to be 5* ....
chris63 is offline  
Old Jul 29, 2018, 7:37 pm
  #3  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,562
Originally Posted by gre
I fly IAD-FRA/MUC in C about 3X/year.

It seems on every flight (most recently in June) they are either out of single malt or can find just 1 mini. Being a big, thirsty guy, 1 puny single just won't do!

Sometimes the FAs will grab me one out of F, but just 1.


What gives? Am I just unlucky?
It seems you have a problem; the question, though, is which one?
KLouis is offline  
Old Jul 30, 2018, 2:38 am
  #4  
 
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,597
Originally Posted by chris63


File a complaint this is long haul in J & not acceptable, list all of the flights where they had no reasonable stock level.
Hope you also complained to the Purser ?
LH claim .... to be 5* ....
No point. I detailed six flights in two years with issues in First regarding champagne (where they either ran out before take off or inflight) and I was told by the office of the CEO that this is not anything they consider material so no compensation... Lufthansa is just as tacky as British Airways...
SMK77 is offline  
Old Jul 30, 2018, 3:03 am
  #5  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,563
Originally Posted by SMK77
No point. I detailed six flights in two years with issues in First regarding champagne (where they either ran out before take off or inflight) and I was told by the office of the CEO that this is not anything they consider material so no compensation... Lufthansa is just as tacky as British Airways...
That is bad & hardly consistent with claiming 5* rating as an airline & in F

I have fared much better with adequate compensation for service failures.

The Purser could & should have done something about it at the time, after all there is usually a Scotch offered in the onboard Duty free.
chris63 is offline  
Old Jul 30, 2018, 3:18 am
  #6  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,086
Originally Posted by chris63
The Purser could & should have done something about it at the time, after all there is usually a Scotch offered in the onboard Duty free.
LH doesn't sell alcohol in DF anymore...
oliver2002 is online now  
Old Jul 30, 2018, 3:23 am
  #7  
 
Join Date: Sep 2012
Location: AGH
Posts: 5,959
Well, on both my last two F flights (one ex-FRA, one ex-MUC) they didn't bother load the Sylvius Gin as advertised in the menu card.
fassy is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.