aragno

Tell me, what is appropriate compensation for finding a worm in your salad?
Flight was in business class from Munich to Denver on Lufthansa.
The crew apologised and said they would document it.... nothing else was offered.



For reference....


Close-up

chris63

fassy

Well, it is not a worm... it is a caterpillar... keep it long enough and perhaps a becomes a beautiful butterfly

On the more serious side, I guess something like 5.000 miles and more miles will be offered. I wouldn't even pursue this, it should not happen but it can happen anywhere, anytime. As long as it is not a highly-toxic-one-bite-and-you-drop-dead spider or somethign which would give me a serious food poisoning, I would just forget about it and move on.

tgj1974

+1

ajeleonard

An apology is sufficient

Nic33

"nothing else was offered", but you ate most of your salad hahaha!

It is huge! Was it alive? I am amazed that such a thing can grow and survive under the heavy doses of pesticides that have been poured in the field were your salad grew up. It also made it through the industrial washing of the salad (most probably with bleach or the like). Had you been headed to Mexico, you could have dumped it in the bottle of tequila. It would have then looked like mezcal.

The lurker should have brought you some caviar from F. The proteins in caviar are more commonly accepted as being comestible food...

vantage03

Um... unlike previous posters, I’m actually appalled by this and would without hesitation be complaining with the photos. It’s disgusting. If you’re not happy with their response, try the social media team - they love photos 🤣

purch

While a caterpillar is probably not the most appetising thing to find in a salad, I think being appalled is going a bit far. For sure I'd tell the FA and probably expect a new salad, but that's where it ends.

I'd much rather find a caterpillar than a human hair or fingernail. Maybe we should start a new Travelbuzz thread - gross things you found in your meal

Collierkr

How is this any different than finding this in your salad in a restaurant? What would you want the restaurant to do? Comp your meal maybe?

Stuff happens and while I would be upset and looking for an apology, documented proof that they indeed documented this issue would probably suffice for me.

fassy

arttravel

I only found tiny ants in my LH salad -- must have been over 6 years ago, in business. There may still be photos on my computer somewhere. There were 2 or 3 of them scampering around the plate. I alerted the purser and purified myself with a strong drink. Never wrote in about it, just sort of forgot. Over a month later I got an apology letter from LH, with a 50 Euro voucher for inflight shopping, which I did eventually use. I was pleasantly surprised that LH tracked me down and followed up.

demue

I had a sharpish piece of wood (like a skewer tip broken off or so) in a chanterelle side dish as part of a main course on LX ZRH-SIN in Biz. I had partially swallowed the food when something poked the back of my throat. Luckily could spit it out and took pic before showing it to MdC (purser on LX).

Apologies and all, well not the crews fault and she reported it and told me to write in. First boiler plate LH offer was 5,000mls and focused on "me apparently being disappointed with the meal quality", haha. That insult did get me irked so I fired back that quality aside I just wanted a meal that was safe to consume without possibly chocking and getting a sharp wood piece stuck in my throat. I also highlighted the cost of a potential diversion and medical emergency and that prompted LH to up the miles to 50,000 which we settled on.

Typical LH, low ball first. YMMV.

Collierkr

Lomapaseo

Should have just ordered some Tequila and drowned/downed it that way

tartempion

Here in Thailand we would ask to fry the worm...