Adjusting feeder flight on First Basic (A)
Jul 29, 2018, 2:03 pm
#31
Join Date: Jul 2004
Location: PMI
Programs: BA,LH,CX,EK SPG,IC mainly and a few others
Posts: 1,862
I called the LX senator line, they told me to speak to LH as it is LH ticket. LH says there is no justification to rebook for free as I will make the flight as it is still within MCT and the 25 min schedule change does not warrant rebooking for free.
I agree it is irritating- since there are 4 of us in the booking even 410 GBP change fee will mean a GBP 1600 hit. If they reprice to F we are talking a five figure fare difference.
Jul 29, 2018, 2:41 pm
#32
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Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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It is a bit complicated because it is a LH ticket but flights are LX coded and LX operated, I called LH service line to book the flights, they had to waitlist A flights on LH metal but could confirm on LX metal so I ended up booking the flights on LH plated ticket.
I called the LX senator line, they told me to speak to LH as it is LH ticket. LH says there is no justification to rebook for free as I will make the flight as it is still within MCT and the 25 min schedule change does not warrant rebooking for free.
I agree it is irritating- since there are 4 of us in the booking even 410 GBP change fee will mean a GBP 1600 hit. If they reprice to F we are talking a five figure fare difference.
I called the LX senator line, they told me to speak to LH as it is LH ticket. LH says there is no justification to rebook for free as I will make the flight as it is still within MCT and the 25 min schedule change does not warrant rebooking for free.
I agree it is irritating- since there are 4 of us in the booking even 410 GBP change fee will mean a GBP 1600 hit. If they reprice to F we are talking a five figure fare difference.
Are you LH or LX SEN ? IME LX are generally better at taking care of their status customers.
suggest you call the dedicated LH F line & point out this is FIRST CLASS travel & they made changes that are not convenient to you or in your best interests
Its in the label, FIRST CLASS & they ..... LH keep banging on about being 5*
Jul 30, 2018, 11:37 pm
#33
Join Date: Jul 2004
Location: PMI
Programs: BA,LH,CX,EK SPG,IC mainly and a few others
Posts: 1,862
LH group are making this complex, not you.
Are you LH or LX SEN ? IME LX are generally better at taking care of their status customers.
suggest you call the dedicated LH F line & point out this is FIRST CLASS travel & they made changes that are not convenient to you or in your best interests
Its in the label, FIRST CLASS & they ..... LH keep banging on about being 5*
I have been spoken to LX ticketing (who fobbed me off saying it is LH issued ticket, so talk to them) and LH SEN line (which was handled in South Africa I think from the accent). I will try to contact LH first line and see what they say.
Jul 30, 2018, 11:52 pm
#34
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All four pax are LH SENs. I thought this is not material and that they do not differentiate between LH SENs and LX SENs.
I have been spoken to LX ticketing (who fobbed me off saying it is LH issued ticket, so talk to them) and LH SEN line (which was handled in South Africa I think from the accent). I will try to contact LH first line and see what they say.
I have been spoken to LX ticketing (who fobbed me off saying it is LH issued ticket, so talk to them) and LH SEN line (which was handled in South Africa I think from the accent). I will try to contact LH first line and see what they say.
The CPT call centre is not great
Hope you have a better response from LH F line
Aug 2, 2018, 9:20 pm
#35
Join Date: Jul 2004
Location: PMI
Programs: BA,LH,CX,EK SPG,IC mainly and a few others
Posts: 1,862
I was passing through FRAFCL yesterday, spoke to one of the lounge ladies who agreed with me that 55 min connection in ZRH is pushing it (she thinks even 1 hr 20 mins was a bit too much in light of delays on UK inbounds).
She said she will speak to ticketing, and if they can not fix it with LX try to rebook me via FRA on LH metal which is showing F7 A3 now (it was F8 A0 when I booked). Since LX and LH fares are the same and ticket is LH plated she says it should work. Since I had to leave she said she will fix and send me an email if she can't get me on the phone.
Let us see what happens.
She said she will speak to ticketing, and if they can not fix it with LX try to rebook me via FRA on LH metal which is showing F7 A3 now (it was F8 A0 when I booked). Since LX and LH fares are the same and ticket is LH plated she says it should work. Since I had to leave she said she will fix and send me an email if she can't get me on the phone.
Let us see what happens.
Aug 2, 2018, 11:37 pm
#36
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,152
I was passing through FRAFCL yesterday, spoke to one of the lounge ladies who agreed with me that 55 min connection in ZRH is pushing it (she thinks even 1 hr 20 mins was a bit too much in light of delays on UK inbounds).
She said she will speak to ticketing, and if they can not fix it with LX try to rebook me via FRA on LH metal which is showing F7 A3 now (it was F8 A0 when I booked). Since LX and LH fares are the same and ticket is LH plated she says it should work. Since I had to leave she said she will fix and send me an email if she can't get me on the phone.
Let us see what happens.
She said she will speak to ticketing, and if they can not fix it with LX try to rebook me via FRA on LH metal which is showing F7 A3 now (it was F8 A0 when I booked). Since LX and LH fares are the same and ticket is LH plated she says it should work. Since I had to leave she said she will fix and send me an email if she can't get me on the phone.
Let us see what happens.
55min in FRA (or anything under 2 hours), that‘d be insane. Let‘s hope they will get you on an earlier flight throught ZRH, it‘s way easier to transit ZRH than FRA.
Aug 2, 2018, 11:59 pm
#37
Join Date: Jul 2004
Location: PMI
Programs: BA,LH,CX,EK SPG,IC mainly and a few others
Posts: 1,862
Quite frankly I disagree with the opinion of the lounge lady. 55min in ZRH is easily doable and not pushing it ime, especially for the evening departures that always wait for the connecting pax.
55min in FRA (or anything under 2 hours), that‘d be insane. Let‘s hope they will get you on an earlier flight throught ZRH, it‘s way easier to transit ZRH than FRA.
Aug 3, 2018, 12:30 am
#38
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Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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1 misconnect, 2 direct transfers & one rebooking via FRA.
LX have a lot of issues with CS reliability & Summer Storms, whilst they do hold the LH aircraft for connecting pax, it’s not for long.
Aug 3, 2018, 12:57 am
#39
Join Date: Sep 2012
Location: AGH
Posts: 5,975
Indeed, but the issue is in most cases LHR (or FRA). I'd take a 55min CPH-ZRH-XXX connection without even thinking about it, but for a FRA-ZRH-XXX or LHR-ZRH-XXX I would not go below 1:20-1:30hrs.
Aug 3, 2018, 1:25 am
#40
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In my case, last 4 flights from MAN to ZRH the inbound from ZRH was already late.
Aug 3, 2018, 5:33 am
#41
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
Yep, being London based I won’t book a connection at FRA/MUC/ZRH with less than 90mins unless it’s the first flight of the day (6/6:30am) connecting to a US destination with a second flight. First flight of the day out of LHR is more reliable. I’m done with misconnecting lol...
Aug 12, 2018, 10:18 am
#42
Join Date: Mar 2018
Posts: 193
This was the last thread I could remember talking about F fares so apologies for hijacking.
I think the SIN fare deals are well documented (I've taken advantage)
But there are really good deals for CDG - HKG. It's only a small positioning flight for me 😁
I was able to book 748 outbound and 380 inbound for a nice mix. Seat 1A on both 😊
Please feel free to move my thread mods
Edit: I should have asked, can I go to the FCL in MUC on the way home?
I think the SIN fare deals are well documented (I've taken advantage)
But there are really good deals for CDG - HKG. It's only a small positioning flight for me 😁
I was able to book 748 outbound and 380 inbound for a nice mix. Seat 1A on both 😊
Please feel free to move my thread mods
Edit: I should have asked, can I go to the FCL in MUC on the way home?
Last edited by dsched; Aug 12, 2018 at 10:49 am
Aug 12, 2018, 11:42 am
#43
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Yes, the FCL can be used as a departure as well as an arrival lounge when travelling in F. If you are travelling HKG-MUC-CDG you can enter the FCL (after clearing security) on the non-Schengen level, go through passport control within the lounge and leave the FCL on the Schengen level.
Aug 12, 2018, 4:40 pm
#44
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
When talking about "really good deals" I usually think more about the cost then the plane model... Any chance to fill in?
HTB.
Aug 13, 2018, 12:30 am
#45
FlyerTalk Evangelist
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Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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[QUOTE=htb;30075183
When talking about "really good deals" I usually think more about the cost then the plane model... Any chance to fill in?
HTB.[/QUOTE]
First Basic Plus is 3,392 EUR CDG-HKG return 👍
When talking about "really good deals" I usually think more about the cost then the plane model... Any chance to fill in?
HTB.[/QUOTE]
First Basic Plus is 3,392 EUR CDG-HKG return 👍