oliver2002

You only get a refund if you return home or abandon your journey. You could turn around and fly home now (trip in vain as you appointment in EDI is gone), and get a refund (and enjoy the miles you earned for the round trip to FRA).

Once the trip to EDI is complete you can most certainly claim EU261/04 compensation for extreme delay. The total time counts (ie originally booked arrival time vs actual/final arrival time).

Nick Art

Hmm, I see, so in this case I'd get 250 EUR since the flight would be less than 1500 miles. I guess that's fine.

Redwood839

Had something similar happen to me on a MAD-FRA-MAN flight. Our outbound from MAD was delayed for over an hour and 20 on a 1:40 connection time. When we finally landed, they were waiting at the gate for passengers going to BHX,LHR and EDI who all departed at the same time as my MAN flight. They told me they couldn't help me.

Most frustrating airport I've been through, custom or security whatever it was I had to go through was LONG and literally had to run across the entire terminal to catch my flight which was about to close the door.

The BHX flight they gave a bus ride to from my gate was parked next to mine

Dublin_rfk

I've been transiting FRA for a loooong time and I'm never surprised when a 2+ hour layover becomes a mad dash. I try to allow 3 hours or 1/2 the time of my longest flight as a minimum layover time.

Nick Art

ermis177

FRA is a proper zoo when it comes to connections. As a FF that travels to South America i got fed up with rushing to the gates. I cant believe that i say it but i have changed my plans and now i fly with Avianca via Bogota. Bogota transit experience is much smoother! Never had to wait more than 10-15 minutes.

Collierkr

When did you last try to use the AC lounge when not on an AC flight? I tried it back in April and they said No. Maybe they were full and just blowing me off?

Nick Art

Nick Art

Collierkr

TomMM

A To B is a little further than a dash!

johnirvine

I arrived at FRA recently on a 45-minute delayed flight from TXL. This ended up on a remote stand leaving me 15 minutes to connect to a flight to LCA. Quite surprisingly, a van was ready to transfer me directly to the flight with a stop at passport control. Not surprisingly, my two bags did not make it. This is fantastic service for a Y passenger even if *G. Could it have anything to do with LH having to pay out on two EU261 claims over the last few months, or is such service standard?

AlicorporateUK

It's called RDS alias ramp direct service -as far as I understand- and it does happen quite often, based on availability (roughly 10 vans/50 passengers at a given time). I personally experienced this a number of times (with the evening GDN-FRA service being often late and meaning that I would have missed my last flight to BHX), once I was the only passenger on the bus and merely FTL at the time.

G

Carpacchio

Had also recently a flight GVA - FRA - IAD with layover time of 1:30 or so. First flight was delayed (initially 10 mins, but then we left finally 1h after regular departure time) due to thunderstorms around Frankfurt (although when I landed it was blue sky and sunshine). Obviously got an apron arrival stand and had to go to terminal by bus for 10 mins. That was 15 mins before scheduled departure time of the FRA - IAD flight. The LH app showed me already: you missed your flight, you will be re-booked. Still ran through the terminal - obviously, IAD was the very last Z gate. Arrived, and they let me in since also the IAD flight was delayed due to the thunderstorms (it was still blue sky outside). Eventually, also the IAD flight left 1h late.
However, what was most annoying: despite having 1h between GVA - FRA arriving at the parking stand and FRA - IAD leaving the gate, my (priority) luggage didn't make it. Would have expected better service here... But at least they made up for it by sending it with the next UA flight the same afternoon, so I avoided shopping on Sunday afternoon (as I needed my suit on Monday morning).