The LOT Kafeteria 2018-23 (retired)
#406
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
Thanks!
#407
Original Poster
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,635
On the whole, it was perfectly fine, no complaints: I got lounge access, no issues with priority boarding, professional yet very friendly cabin crew, an average (compared to industry standards) meal consisting of an omelette plus some veggies (all served in a box; coffee/tea/drinks were served in plastic cups). That being said, I flew from Warsaw to Stockholm on another occasion and service standards were slightly different, drinks were for instance served in glasses rather than plastic cups, I'm therefore assuming that LOT standards are followed on flights originating from WAW.
G
G
#408
Join Date: Apr 2015
Location: Wrocław, Poland
Programs: SK *S, LH *S; Accor ALL Gold
Posts: 231
LOT standards are followed on all LO coded flights except LO 6xxx (charters, travel company standards are followed) and LO8xxx (flights for which Nordica takes actual business responsibility). You may notice that WAW-TLL-WAW are LO7xx, which means LOT standards are followed on this route.
#409
Join Date: Dec 2004
Location: YYZ
Programs: Skymiles/Aeroplan
Posts: 128
Missing miles + Rant about LOT decline
Thank you for your help. I requested my miles from the United Mileage Plus site. I had to fill a request for each of the 6 segments, but the reply came instantly, telling me that the miles for the segment had been credited to my account.
I just want to add (as if it were necessary), that LOT is going downhill precipitously. Two years ago I flew LOT to Eastern Europe, and one could feel it was a serious airline. Now, every single aspect of flying LOT has been downgraded, from punctuality to food to flight attendants performance. I don't know anything about this airline's finances or other details, but it's detectable that there's something wrong going on. Also, it's my first time ever, in more than 300 flights in 30 or 40 airlines, that I didn't get miles credited automatically to the FF plan of my choice. LOT knows that most passengers are not paying attention, or if they are, that they may eventually get tired and let it go. Shame!
I just want to add (as if it were necessary), that LOT is going downhill precipitously. Two years ago I flew LOT to Eastern Europe, and one could feel it was a serious airline. Now, every single aspect of flying LOT has been downgraded, from punctuality to food to flight attendants performance. I don't know anything about this airline's finances or other details, but it's detectable that there's something wrong going on. Also, it's my first time ever, in more than 300 flights in 30 or 40 airlines, that I didn't get miles credited automatically to the FF plan of my choice. LOT knows that most passengers are not paying attention, or if they are, that they may eventually get tired and let it go. Shame!
Last edited by danaraujo; Dec 28, 2018 at 5:43 pm Reason: grammar correction
#410
Join Date: Apr 2015
Location: Wrocław, Poland
Programs: SK *S, LH *S; Accor ALL Gold
Posts: 231
Well, LOT got a new, right-wing CEO in 2016.
#411
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
On the whole, it was perfectly fine, no complaints: I got lounge access, no issues with priority boarding, professional yet very friendly cabin crew, an average (compared to industry standards) meal consisting of an omelette plus some veggies (all served in a box; coffee/tea/drinks were served in plastic cups). That being said, I flew from Warsaw to Stockholm on another occasion and service standards were slightly different, drinks were for instance served in glasses rather than plastic cups, I'm therefore assuming that LOT standards are followed on flights originating from WAW.
G
G
Its still a LOT service on Nordica aircraft out of Warsaw. This is due to Regional Jet being owned by Nordica and LOT so enables LOT access to EE registered aircraft as and when it needs to but are crewed by Regional Jet rather than LOT (so saves LOT money) so they are wetleases out of Warsaw, with varying cabin crew (LOT used to demand that one of their cabin crew was on board but not anymore).
#413
Join Date: Apr 2015
Location: Wrocław, Poland
Programs: SK *S, LH *S; Accor ALL Gold
Posts: 231
That might not work for Nordica crews based in Vilnius made of Lithuanians and Lithuanian Poles, who operate on some of LOT/Nordica's non-LO8xxx Polish routes.
#414
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
Of course! The nationality of the crew cant be guaranteed. Even for the flights TLL-WAW-TLL! I think now theyre using some non-Estonian crew on flights out of Tallinn. Sorry for my clumsy organisation That was in response to the comment about the crew being friendly yet professional on a true Nordica flight.
#415
Join Date: Mar 2008
Posts: 4,859
Also, it's my first time ever, in more than 300 flights in 30 or 40 airlines, that I didn't get miles credited automatically to the FF plan of my choice.
LOT knows that most passengers are not paying attention, or if they are, that they may eventually get tired and let it go. Shame!
LOT knows that most passengers are not paying attention, or if they are, that they may eventually get tired and let it go. Shame!
Aside from the shrinking chances of next government, why would they?
#416
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
It depends who gets into power and whether they make things difficult for the current CEO.
#417
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
Also, it's my first time ever, in more than 300 flights in 30 or 40 airlines, that I didn't get miles credited automatically to the FF plan of my choice. LOT knows that most passengers are not paying attention, or if they are, that they may eventually get tired and let it go. Shame!
BTW... Happy New Year - my last post this year as it is 6.53 pm and it is time to dress up and join the party
#418
Join Date: Jun 2015
Posts: 64
Thank you for your help. I requested my miles from the United Mileage Plus site. I had to fill a request for each of the 6 segments, but the reply came instantly, telling me that the miles for the segment had been credited to my account.
I just want to add (as if it were necessary), that LOT is going downhill precipitously
I just want to add (as if it were necessary), that LOT is going downhill precipitously
BTW I have good experience with LOT and also with UA.
But sometimes things can go wrong with either of them ... and so in any case, I wouldnt make an assessment about an airline on a basis of a single bad experience, especially when its unclear whose fault is that.
#419
Join Date: Jan 2010
Location: California
Posts: 462
If we are sharing anecdotes, the miles from my recent LO flight posted to UAMP within two days. IMO there is no need to go into conspiracy theories or accusations for a one-off incident.
#420
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
Its happened to me where a LO flight took a few months to be credited. (Although not with UAMP.)