The LOT Kafeteria 2018-23 (retired)
Nov 5, 2018, 11:21 am
#331
Original Poster
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
They will, Concerto — personal experience on a number of occasions plus feedbacks from a couple of friends who had asked for advice in pretty much similar circumstances. Of course you still have the option of writing a good-old letter and post it to their address in Warsaw with warm regards from sunny Switzerland but... 
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Nov 5, 2018, 11:24 am
#332
Original Poster
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
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Nov 5, 2018, 1:40 pm
#333
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
Thanks.
Nov 6, 2018, 1:07 am
#334
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,620
I suspect 3 months is a fair deadline to wait for a turnaround with such a thing. For us more experienced flyers, anyway. My friend, who already wrote to them, was surprised and disappointed to not receive a fairly prompt reply! I expect it will have to be done, if it gets done at all, through a 3rd party (EU Claim, maybe?) with them taking the usual 25% cut.
The last time I went after EU261 was for a germanwings flight BSL-DUS, which got cancelled. They put us in a hotel for the night. I recall contacting 4U through the website. I never got a reply and I didn’t have the heart to badger them about it, because it was not so long after the crash they had. I can’t decide in my head if doing the airlines “favours” like that is the way to go, but it did feel right in that case.
The last time I went after EU261 was for a germanwings flight BSL-DUS, which got cancelled. They put us in a hotel for the night. I recall contacting 4U through the website. I never got a reply and I didn’t have the heart to badger them about it, because it was not so long after the crash they had. I can’t decide in my head if doing the airlines “favours” like that is the way to go, but it did feel right in that case.
Nov 6, 2018, 1:35 am
#335
Original Poster
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
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Nov 13, 2018, 6:46 am
#336
Join Date: Dec 2009
Programs: Northwest
Posts: 5
LOT Upgrade Bidding?
Wondering if anyone can offer feedback on the LOT upgrade bidding. Is it user friendly and possibly some suggested bid amounts?
Thanks in advance for any feedback!
Thanks in advance for any feedback!
Nov 13, 2018, 9:18 am
#337
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
The other week, I flew WAW-SIN-WAW
Lounge in WAW
My first time ever in WAW non-Schengen lounge. OMG – it is stunning, but small. But really design is great – a lot of wood, comfortable seats, good food. Drink-wise – no champagne (only prosecco). For champagne you need to go to Schengen Elite lounge (long haul J-class passengers have access). But it is very small – I can believe in the reports that during the TATL peak (before 5 pm) it is standing room only.
Lounge in SIN
I was given an invitation to SATS lounge and as a good Flyertalker I went there. Crowded with fairy average food.I then left for SKL Lounge. Food was great, Piper-Heidsieck champagne free flowing. But the place was as dark as always (how that can have so dark design in a windowless lounge is beyond me).
Hard product
2-2-2 Config with fully flat seats. No mattresses provided. Duvet was nice. IFE has improved – there was a reasonably number of movies.
Soft product
Absolutely great. Do&Co food – great quality, great quantity. Dessert cart was spectacular. Overall food much better than OS, slightly below TK. Really nice F/A’s.
Overall good flights.
My first time ever in WAW non-Schengen lounge. OMG – it is stunning, but small. But really design is great – a lot of wood, comfortable seats, good food. Drink-wise – no champagne (only prosecco). For champagne you need to go to Schengen Elite lounge (long haul J-class passengers have access). But it is very small – I can believe in the reports that during the TATL peak (before 5 pm) it is standing room only.
Lounge in SIN
I was given an invitation to SATS lounge and as a good Flyertalker I went there. Crowded with fairy average food.I then left for SKL Lounge. Food was great, Piper-Heidsieck champagne free flowing. But the place was as dark as always (how that can have so dark design in a windowless lounge is beyond me).
Hard product
2-2-2 Config with fully flat seats. No mattresses provided. Duvet was nice. IFE has improved – there was a reasonably number of movies.
Soft product
Absolutely great. Do&Co food – great quality, great quantity. Dessert cart was spectacular. Overall food much better than OS, slightly below TK. Really nice F/A’s.
Overall good flights.
Last edited by TPJ; Mar 20, 2019 at 7:35 am
Nov 14, 2018, 5:21 am
#338
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
Is anybody here able to say if flying LO on two separate tickets via WAW means having to check bag in again? I was told by the Call Centre that each time the bag has to be checked in.
Nov 14, 2018, 5:43 am
#339
Original Poster
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
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Nov 14, 2018, 6:22 am
#340
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
It’s worked for me before when flying with Nordica and LOT hadnt signed off on a fare agreement meaning I had to fly on separate tickets (which one nice LO call centre agent said could mean they would reimburse any extra costs because it’s not my fault that I needed to travel on separate tickets).
Did it work for you recently when you flew from GDN? Does it work from out stations outside Poland s well?
Did it work for you recently when you flew from GDN? Does it work from out stations outside Poland s well?
Nov 14, 2018, 6:39 am
#341
Original Poster
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
).G
Nov 14, 2018, 7:11 am
#342
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,038
I was travelling HBO last time I flew from GDN (a lucky escape, given how it did all pan out at the end) however, when I was Warsaw-based and was spending most weekends in Gdańsk, I used to book separate tickets on a regular basis as the company I work for would only (needless to say) book me from WAW – I never encountered any issues when speaking to the check-in agents (a number of times, funnily enough, I didn't even have to ask as they would simply recognise me, same with the peeps at the SAS desk ).
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When I worked at KSC, some of our frequent fliers were known to check in by telephone, by calling the airport that they were actually going to come before departure, even if after checkin close.
Nov 14, 2018, 7:25 am
#345
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 751
I was travelling HBO last time I flew from GDN (a lucky escape, given how it did all pan out at the end) however, when I was Warsaw-based and was spending most weekends in Gdańsk, I used to book separate tickets on a regular basis as the company I work for would only (needless to say) book me from WAW – I never encountered any issues when speaking to the check-in agents (a number of times, funnily enough, I didn't even have to ask as they would simply recognise me, same with the peeps at the SAS desk ).
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A nice friendly touch! Understandable that they would only book you from WAW, although couldn’t they have offered something where you contributed for the extra segments? I know some do that if you have a work trip but tag on a personal trip at the same time. You have to pay for what wasn’t company business.