The LOT Kafeteria

Reply

Old Feb 18, 19, 7:40 am
  #586  
 
Join Date: Jul 2010
Location: BSL/FRA or ORD/SBN
Programs: LH Miles and More, KE Skypass, DL SkyMiles, Starwood
Posts: 2,303
Originally Posted by aster View Post
No option on the outbound in econ, but there is an option to bid on the return flight where I am already in PE. The default bid shows up as 2,805 PLN but I can slide it between 1,350-4000 PLN.

What's a decent strategy here if I'm not desperate for it to go through but simply would't mind trying out LO in biz? Bid just above the min amount like 1,400 (unless those bids don't even have a chance of being accepted)? Upgrade at check-in or onboard?

I take it nothing would change in terms of luggage allowance and I would still only be able to take my original 2 pcs as per my PE booking?
My experience on TATL routes (specifically WAW/ORD) is that the minimum bid is rarely successful (I have had better luck with free OPUPs, but maybe competition with non-rev crew members and LO-family plays a factor on this route?). For example, bids on the return from ORD start at about USD400/1600PLN, but my lowest successful bid was about USD600/2400PLN, at which point (upgrading from Premium), one wonders why not just buy the business ticket anyway. If sucess isn't important, trying to bid a little above the minimum might be a good strategy if you are feeling lucky.

Strictly by the fine print, the baggage allowance is determined by the terms of the original ticket (i.e., no 32kg pieces and no third check bag upgrading from Premium to Business, but I doubt anyone would question you with two carry-ons in the business cabin). The 32kg check bag allowance in business might be useful for some. I find at check-in they are quite strict with baggage allowances.
hugolover likes this.
N1003U is offline  
Reply With Quote
Old Feb 18, 19, 1:54 pm
  #587  
 
Join Date: Dec 2009
Location: Singapore, Warsaw, Surfers Paradise
Programs: KrisFlyer Gold>>>Silver>>>Blue, Finnair Silver, Royal Caribbean Diamond
Posts: 4,862
Originally Posted by N1003U View Post
For example, bids on the return from ORD start at about USD400/1600PLN, but my lowest successful bid was about USD600/2400PLN, at which point (upgrading from Premium), one wonders why not just buy the business ticket anyway.
My question might sound odd, but if you bid the minimum and there are emply seats in biz... are you GUARANTEED to have the bid accepted or could they just decide to fly the empty seat instead?

I'm asking because on each and every flight so far they have announced onboard that upgrades are available... so either there were ZERO bids pending at the minimum amount... or they were ignored in the hope that someone will pay more to upgrade onboard after take-off.

Not sure what to make of all this...
aster is offline  
Reply With Quote
Old Feb 19, 19, 1:12 am
  #588  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 36,200
The bidding thing is handled by Plusgrade, who seems to be in contact with RM but works on their own logic. About 72-48h before departure PG bows out of the process and the carrier has no information on the bids at all. RM handles all the advance waitlists place the conventional way and on the day of departure the duty manager tries his/her own luck at optimising revenue.
oliver2002 is offline  
Reply With Quote
Old Feb 19, 19, 3:27 pm
  #589  
 
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 7,263
Originally Posted by Concerto View Post
Got a friend who had a ticket to fly LOT from Yerevan to Geneva (via WAW of course) recently. Apparently the Yerevan flights are often, if not always, late. In this case it really was very late and she missed the connection to GVA in WAW and LOT were really unhelpful, apparently. She managed to persuade them to put her on the ZRH flight with SWISS, from where she took the train down to Geneva. But the rehearsal was missed because she arrived in Geneva many hours after the scheduled time. I think she is due compensation. Any idea how to go about this, because I expect LOT will be totally unresponsive? This is a total first for me (I rarely use LOT) so I hope to learn something from it.
A response finally came about this. My friend, who is a respected violinist, is quite angry with the response and what she said about it is not printable here (otherwise Oliver will have to lock me up!). They basically said that it was her responsibility to be at the gate on time. They said that the minimum connecting time requirement was met and it was possible to make the connection for the next flight (LO417). The responsibility to be at the boarding gate on time, rests with the passengers, to quote their words. Do they not keep records of delays and missed connections, or are they so dumb that they lie like this?
Concerto is offline  
Reply With Quote
Old Feb 19, 19, 11:56 pm
  #590  
 
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 320
Originally Posted by Concerto View Post
A response finally came about this. My friend, who is a respected violinist, is quite angry with the response and what she said about it is not printable here (otherwise Oliver will have to lock me up!). They basically said that it was her responsibility to be at the gate on time. They said that the minimum connecting time requirement was met and it was possible to make the connection for the next flight (LO417). The responsibility to be at the boarding gate on time, rests with the passengers, to quote their words. Do they not keep records of delays and missed connections, or are they so dumb that they lie like this?
Was she guaranteed her connection on the flight into Warsaw? If so, then thereís an argument that itís the passengers responsibility to be at the gate on time but that the airport slowed said passenger down. Iím assuming passport control was required as a minimum? Itís a hard one to argue but it also depends what the original connecting time was and what the actual connecting time was.
iLied is offline  
Reply With Quote
Old Feb 20, 19, 4:02 am
  #591  
 
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 7,263
I have no idea. But as I am a third person in all of this I will just have to leave her to sort it out. Or let it go, which is what I advised her to do. The thing with travel is, it's great when everything works as it should. But when things go wrong even your favourite travel provider can let you down badly in ways you can not imagine.

I am no lover of Deutsche Bahn, but yesterday they carried me from Basel Bad to Duisburg on what was a really great trip, comfortable in 2nd class and bang on time, even going through KŲln Hbf. This, despite upheaval caused by a train accident (derailment) in Basel SBB station. Other times, the DB have let me down so badly I swore I would never travel with them again. I think the thing with most of us here is that we are fairly experienced travellers and can mostly ride the storms out, not to mention we have this community to lean on in times of need. Having said that, I am not in a massive hurry to buy tickets with LOT Polish Airlines, unless I need to travel to Poland (which I don't right now). But I feel the same way about the whole Lufthansa Group: I think all the airlines have reached more or less the same level of crapification.
iLied likes this.
Concerto is offline  
Reply With Quote
Old Feb 20, 19, 6:04 am
  #592  
 
Join Date: Jul 2017
Programs: Miles & More, BA Executive Club
Posts: 320
I know what you mean about being let down by your favourite travel provider. This happened to me recently but my attitude was that seeing as something went wrong, the best thing to do was to talk to them about it so it could be fixed for the next time. That way both sides learn and can change things.
iLied is offline  
Reply With Quote
Old Feb 20, 19, 6:45 am
  #593  
 
Join Date: Jul 2010
Location: BSL/FRA or ORD/SBN
Programs: LH Miles and More, KE Skypass, DL SkyMiles, Starwood
Posts: 2,303
Originally Posted by aster View Post
My question might sound odd, but if you bid the minimum and there are emply seats in biz... are you GUARANTEED to have the bid accepted or could they just decide to fly the empty seat instead?

I'm asking because on each and every flight so far they have announced onboard that upgrades are available... so either there were ZERO bids pending at the minimum amount... or they were ignored in the hope that someone will pay more to upgrade onboard after take-off.

Not sure what to make of all this...
The algorithm is all very mysterious to me as well. In my past 20 LO segments Y+ (long-haul), I have bid 5 times, bid was accepted twice (never with a minimum bid, rather in the $550-600 range), been OPUPed once (in that case, Y was severely oversold ex-WAW due to rerouting via ORD of some impacted by an EWR cancellation). How bids are even processed/accepted is to me a mystery. On the other hand, I try not to lose much sleep thinking about it. Suspect if they are announcing on-board, there are few other takers (including non-revs) for many open seats.

I am not sure I have enough experience with the upgrade-bidding system to have a good handle on how it works. I won't find out too soon, either, as my next couple of trips are back with LH.

Edit: as business fares on the route I typically fly start around USD1000/PLN4000 per segment on a return ticket (and can be had usually for under USD1500/PLN6000), it makes little sense for me to bid more than about USD600/PLN2400 when I have already paid about USD600 for the Y+ segment, so I am not at all sure what kind of suckers LO is after here.

Last edited by N1003U; Feb 20, 19 at 7:12 am
N1003U is offline  
Reply With Quote
Old Feb 21, 19, 10:14 am
  #594  
 
Join Date: May 2004
Location: LAX
Posts: 1,757
Originally Posted by Concerto View Post
what she said about it is not printable here
from my experience (we only flew LOT once in business), they are horrible. Absolutely awful.
Not only their service on board is horrendous, but we also did complain and requested a refund -
there was no lounge at Newark, food was cold and horrible etc, etc - they denied even though
it was a human responding - in a typical awful Polish way - not a robo-email.
We will never ever touch this garbage airline again.
Big_Foot is offline  
Reply With Quote
Old Feb 21, 19, 12:56 pm
  #595  
TPJ
 
Join Date: Jun 2008
Programs: TK*G (E+), AA OWE (EXP), IHG Plat
Posts: 6,247
You can say many things about LO, but *A carriers have 2 lounges at EWR Terminal B and I think LO uses Art & Lounge that is before security. Have you been denied access to any of these lounges? LH, SK, Art & Lounge?

Requesting refund because food was cold? Is it a joke?, Have you asked a F/A to re-heat it?

You paid to be transported from point A to point B and asking for a refund because food was cold is IMHO fairly weird....
Dhamal likes this.

Last edited by TPJ; Feb 22, 19 at 3:31 am Reason: It is Terminal B and not Terminal 2 at EWR
TPJ is offline  
Reply With Quote
Old Feb 22, 19, 5:28 am
  #596  
 
Join Date: Jul 2009
Location: YYZ
Programs: AC Prestige
Posts: 33
Originally Posted by STBCypriot View Post
I'm not very experienced with LOT - only flown them once. I want to fly LCA-CPH (via WAW), stay a few days in CPH, and then fly CPH-JFK (via WAW), stay a week in the US and then fly JFK-LCA(via WAW). I want the TATL flights to be in business class. There does not appear to be a way on the website to have 2 different classes in a single ticket; I'm not even sure a travel agent can do this. Is booking a ticket LCA-WAW-JFK-LCA(via WAW) in business class and booking a separate ticket WAW-CPH-WAW in economy allowed (back-to-back/nested ticketing)? If so, would I be able to check my bag all the way through from LCA to CPH and CPH to JFK? If this is allowed, do I have any risks here? I would be flying LCA-WAW-CPH one day and then CPH-WAW-JFK in one day (a different day, obviously).
I booked tickets for this summer to fly YYZ/WAW/TLL in business, returning CPH/WAW/YYZ in premium. I booked through my credit card travel agency using points. It took about 45 minutes for them to figure it out, but no problems.

ETA I didnít realize you were trying for the TATL segments only. I suspect that you wouldnít save much.

Last edited by FinsToTheLeft; Feb 22, 19 at 5:35 am
FinsToTheLeft is offline  
Reply With Quote
Old Feb 26, 19, 4:10 pm
  #597  
 
Join Date: Sep 2001
Location: Cambridge, Mass. USA
Programs: Airtran Elite, National Car Exec Elite, Choice Hotels Diamond, Club Carlson Gold, Hyatt Platinum.
Posts: 209
My elderly parents are planning to travel NYC-KSC to visit family. A return flight KSC-WAW-JFK makes sense for them, but the connection from LO510 to LO26 is only 45 minutes. Any impressions of how smooth or rough the misconnect experience on LO would be for two Americans with no Polish? I assume a misconnect would most likely mean they'd have to spend the night in Warsaw? Thanks for any thoughts.
MikeInMass is offline  
Reply With Quote
Old Feb 26, 19, 5:53 pm
  #598  
TPJ
 
Join Date: Jun 2008
Programs: TK*G (E+), AA OWE (EXP), IHG Plat
Posts: 6,247
Originally Posted by MikeInMass View Post
My elderly parents are planning to travel NYC-KSC to visit family. A return flight KSC-WAW-JFK makes sense for them, but the connection from LO510 to LO26 is only 45 minutes. Any impressions of how smooth or rough the misconnect experience on LO would be for two Americans with no Polish? I assume a misconnect would most likely mean they'd have to spend the night in Warsaw? Thanks for any thoughts.
Hi Mike,

No worries... IMHO WAW is one of Europe's most efficient airports (together with MUC/VIE/HEL). They just need to clear Immigration and are almost done. I say 'almost' as now there are security interviews for US flights (Trump's nonsense - thank you POTUS) just after the Immigration. They need to identify themselves to the agent (on the left after Immigration).

If they miss a connection, they will enjoy a night in WAW courtesy of LO. No exceptions - EU law requires carrier to always provide assistance - even if the reason for delay is weather. Last time I was given a hotel voucher, taxi voucher TO the hotel (was told to use the hotel shuttle for the return) and meal vouchers. Hotel was OK'sh but food they served was good.

There is also a morning KSC-WAW flight - just in case they might be willing to have a longer layover and go to the city. But this might make their journey too long... Lack of Polish is not a problem. There is a surprisingly good number of people in WAW who can communicate in fairly good English.
TPJ is offline  
Reply With Quote
Old Feb 27, 19, 3:10 pm
  #599  
 
Join Date: Jul 2015
Location: HAG
Programs: ST E+, *G, some hotel gold...
Posts: 1,955
I wouldn't be so quick to identify this a non-issue, as I guess it depends also on when they travel?
If what was going on with passport control last summer is anything like seasonal, I would not want to be the one betting on 45 minutes being enough.

Other than this, they have two options essentially, one of which is to take the early morning flight out of KSC, and then have a lot more time (5-10 hours) but getting up before 4 to get to the airport on time...
Maybe try and see if you can get them on KSC-WAW-EWR on the dates when the later departs at 17:30 giving a healthy 1:30 connection.
Fabo.sk is offline  
Reply With Quote
Old Feb 27, 19, 6:13 pm
  #600  
 
Join Date: Sep 2001
Location: Cambridge, Mass. USA
Programs: Airtran Elite, National Car Exec Elite, Choice Hotels Diamond, Club Carlson Gold, Hyatt Platinum.
Posts: 209
Yes, my mom is the opposite of an early bird and blanched at the thought of getting up before 4am to get to the airport after what will probably be a late final night in town. And unfortunately they can't change their return day.

I think I will psych them up to expect a night in Warsaw on the way home, hardly a calamity if I can get them into the proper frame of mind...!

Thanks to both of you for your thoughts!
MikeInMass is offline  
Reply With Quote

Thread Tools
Search this Thread