LH Euro J: wardrobe service, meals, welcome drinks...

Old Mar 6, 18, 9:45 am
  #16  
 
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 2,837
Originally Posted by flaii View Post
I fly FRA-VLC-FRA route in J occasionally, and it is as others describe (with cold meal). In general I'm quite fine with the service, although I do wish that there would be a separate FRA airport bus for J passengers for boarding at a remote stand.
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I agree 500%. I have many times reached the bus downstairs, only to then wait a very long period in a polluted tunnel with bus doors open, waiting for bus to fill. This is unacceptable to any passenger, Y or J, but especially for those who pay premium prices for their flights. Simple: have separate bus for status customers. This is a near zero-cost solution as two or more buses are needed anyway. Why have the last bus partially filled with whoever is last when you could have first bus partially filled with status customers? This should be easily implemented.
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