Lufthansa 5-star certification from Skytrax [2017-22]
#92
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,565
#93
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
I know Skytractor is a bit opaque but I wonder what the downgrade was based upon .
If it's the crappy FFP, the downgrade should have happened a decade before the elevation and the silly mask obsession is carried by Germany's administration not by LH itself.
If it's the crappy FFP, the downgrade should have happened a decade before the elevation and the silly mask obsession is carried by Germany's administration not by LH itself.
#95
Join Date: Dec 2009
Location: BCN/SIN
Programs: SEN**, Ex TK Elite+, Ex IB Sapphire, Hyatt Gold, Bonvoy, Meliá Platinum
Posts: 649
For me rougly 3-stars and I am generous!
Skytrax is defenitely not the company we should consider. They have to be ignored.
Is then QR, SQ and similar 8 stars?
They think we were born yesterday!
Skytrax is defenitely not the company we should consider. They have to be ignored.
Is then QR, SQ and similar 8 stars?
They think we were born yesterday!
#96
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
#97
Join Date: Dec 2009
Location: BCN/SIN
Programs: SEN**, Ex TK Elite+, Ex IB Sapphire, Hyatt Gold, Bonvoy, Meliá Platinum
Posts: 649
Spending a huge amount of money for liveries instead of investing in staff and in better onboard services. I would rather have a 5cm larger pitch and a can of Coke then flying with this crap outside!
#98
Join Date: Dec 2009
Location: BCN/SIN
Programs: SEN**, Ex TK Elite+, Ex IB Sapphire, Hyatt Gold, Bonvoy, Meliá Platinum
Posts: 649
Oh no? You wouldn't consider very good hard product on board QR, excellent food, good staff and new nice planes with lavish interiors? I am not defending them, just giving my experience on those which I flew with..
#100
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,010
#102
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
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Posts: 2,515
4 stars is still honourable, still will never understand why people fly MEA
This looks like "Condor" class on AR on a three hours flight.
#103
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
I assumed LH is still paying them cuz they have 4 stars rather than 3 stars
#104
Join Date: Jun 2021
Programs: BAEC Gold
Posts: 536
That's still one star more than they deserve. Onboard service has been declining in all cabins since at least 2018, if not earlier, so this dire state of affairs certainly isn't attributable solely to Covid. .
In the current market, buy-on-board is more or less justifiable for short-haul economy, but the removal of free liquor in both long-hauleconomy and premium economy devalues the product tremendously. Were you to peruse the intercontinental "Onboard Delights" menu (https://www.lufthansa.com/am/en/onbo...tercontinental), you'll find that they'll provide tonic water for free, but that the gin costs extra. They'll also sell you a bag of pretzels for 2 EUR (the pre-meal snack service seemingly long since having gone the way of the dodo). It's all just laughable.
Then there's "Business Class", where you'll be presented with Tasting Slop within Europe and not much better on Intercontinental. With the notable exception of First Class, Lufthansa simply cannot compete with the likes of BA or AF when it comes to premium travel on either long or short haul routes.
Aside from First, more or less the only attractive thing about Lufthansa at the moment is the long haul fleet diversity, but I'm afraid even that isn't enough to give them another chance at the moment. I'll give it a year and reassess, because (like many on this board, I'm sure) I really did used to enjoy flying with them - which makes their rapid decline all the more lamentable.
In the current market, buy-on-board is more or less justifiable for short-haul economy, but the removal of free liquor in both long-hauleconomy and premium economy devalues the product tremendously. Were you to peruse the intercontinental "Onboard Delights" menu (https://www.lufthansa.com/am/en/onbo...tercontinental), you'll find that they'll provide tonic water for free, but that the gin costs extra. They'll also sell you a bag of pretzels for 2 EUR (the pre-meal snack service seemingly long since having gone the way of the dodo). It's all just laughable.
Then there's "Business Class", where you'll be presented with Tasting Slop within Europe and not much better on Intercontinental. With the notable exception of First Class, Lufthansa simply cannot compete with the likes of BA or AF when it comes to premium travel on either long or short haul routes.
Aside from First, more or less the only attractive thing about Lufthansa at the moment is the long haul fleet diversity, but I'm afraid even that isn't enough to give them another chance at the moment. I'll give it a year and reassess, because (like many on this board, I'm sure) I really did used to enjoy flying with them - which makes their rapid decline all the more lamentable.
Last edited by BA850; Jun 25, 2022 at 8:23 am Reason: Formatting
#105
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,658