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Flight delay - Incompetence of LH reservations saved by MIA airport staff

Flight delay - Incompetence of LH reservations saved by MIA airport staff

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Old

Nov 14, 2017, 8:23 am

#31

Flying Lawyer

FlyerTalk Evangelist

Join Date: Sep 2005

Location: Capetown

Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold

Posts: 10,167

Quote:

Originally Posted by Christefan

Funny that you post the actual arrival time as in indication of a decision making process that happened 12 hours early. The scheduled arrival time was 11am based on the late departure. That's the information that was available and we had to work with....

Sorry, but you do not get it: There is nothing you need or you can work with. Decisions will be taken sooner to arrival. There are tons of LH specialists working on such issues. Calling a call centre working on ticket sales is neither helpful nor effective. Sit back and relax, it will work.

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