EC261 Altea Failure
Dec 1, 2017, 10:27 pm
#16
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
HTB.
Dec 3, 2017, 1:04 pm
#18
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
Maybe you enjoy the water, but you've tried to drag me and others into your pool, and I refuse to swim in it.
It is untrue that we all try to get out of paying when a validated bill is presented to us. The reason that your suggested 80% are never seen again is not because their complaint is invalid. It's because 80% were cheated out of what was due to them due to administrative hurdles. And you're right, there is NO excuse for cheating anyone out of it, all the while bathing in the comfort of a hurdle which is imposed by the cheater themselves. But I'm not denying your realities, I'm only correcting your statement in saying they are not everyone's.
It is untrue that we all try to get out of paying when a validated bill is presented to us. The reason that your suggested 80% are never seen again is not because their complaint is invalid. It's because 80% were cheated out of what was due to them due to administrative hurdles. And you're right, there is NO excuse for cheating anyone out of it, all the while bathing in the comfort of a hurdle which is imposed by the cheater themselves. But I'm not denying your realities, I'm only correcting your statement in saying they are not everyone's.
Dec 5, 2017, 1:52 pm
#19
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
sorry, nobody is cheating. They argue the claim is not valid because of technical reasons, bad weather, not their fault etc. This is the typical reaction of probably ninetynine percent of the inmates here after eg a traffic accident, it is not once fault. This is nothing but a legal defence and they are very well within their rights to defend themselves. Whether we like it or not. At the end of the day a court has to decide whether they are right or wrong. Ant the caselaw, which in not precedent in an Anglo Saxon meaning in almost all of the EU member states is difficult and contradictory. Most of the cases and most of their arguments are pobably without merits in my humble opinion. But I am not the court.
We disagree on the facts. We don't disagree on the law. And, finally, we disagree on ethics and morality, and how Lufthansa's behavior is to be assessed when laid against national law, as well as ethics and morality. I'm afraid Lufthansa is cheating (ethically and morally)...wait, I'm not afraid...I am sure Lufthansa is cheating (in the ethical and moral sense) customers of their due refunds.
Dec 10, 2017, 7:48 pm
#21
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
Both phrases are idioms, but in these contexts, they are not both patronizing--the association of 'sorry' was toward me, but the association of 'afraid' was toward LH, and not you. I used the phrase and then immediately withdrew it further along in the sentence, as a matter of style.