Earlier flight on day of travel (LH Group) [with a flex ticket]
#31
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
TheSEN agents are trained to immediately look in the reservation system, whereas the flex same day change is done in the DCS system that handles the airport processes. The reservation system will always prompt a reprice and look for the fare rules. The DCS will just seat the pax in a different flight and use the coupon of the original ticket to pay for it. No reissue/rebooking.
You can see how that looks in Altea CM at 26:45 of this video:
You can see how that looks in Altea CM at 26:45 of this video:
#32
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
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Posts: 1,731
Bumping this old thread...
Does anyone know if you can take a *later* flight on the same day using a flex ticket?
Situation 3 p.m. flight is available in booking class H and the next flight with availability in anything lower than Y is at 8 p.m. There are few flights in between that show Y9. If I book the the flex fare for the 3 p.m. can I "rebook" (during checkin) using the same day departure change option to, say, a 5 p.m. flight without incurring an upfare?
Thanks,
cas_de
Does anyone know if you can take a *later* flight on the same day using a flex ticket?
Situation 3 p.m. flight is available in booking class H and the next flight with availability in anything lower than Y is at 8 p.m. There are few flights in between that show Y9. If I book the the flex fare for the 3 p.m. can I "rebook" (during checkin) using the same day departure change option to, say, a 5 p.m. flight without incurring an upfare?
Thanks,
cas_de
#33
Join Date: Dec 2009
Programs: A3*G, Marriott Gold, Hilton Honors Gold, Radisson Rewards Premium
Posts: 851
Does the free same-day change also apply to connecting flights (specifically flights with an overnight connection in FRA)? I'm looking at DUB-FRA-TXL after arriving in DUB on a separate ticket and would prefer to book the flight that's around 5 hours after I arrive in case of any delays. This would involve an overnight connection in FRA but I'd then like then rebook onto the flight leaving an hour and 5 minutes after I arrive in DUB should things run on time. That would be a same-day connection in FRA and get me home that evening. Does anyone know whether this plan will work? Thanks in advance!
#35
Join Date: Dec 2009
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Posts: 851
#36
Join Date: Sep 2013
Posts: 2,187
Keep us posted on what they reply. I'm curious about this now because I thought the only restriction was to request the changes during check-in (and not through the "Manage my booking" page).
#37
Join Date: Dec 2009
Programs: A3*G, Marriott Gold, Hilton Honors Gold, Radisson Rewards Premium
Posts: 851
I shall do. I've had an answer from Vanessa but she is referring to the same booking class being available so I have asked for further clarification. I'll update when I have a concrete answer.
#38
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,006
Yes, that was the thing, you had to do it via checkin (channel independent). Trying through Manage my booking would trigger a reprice on upfare.
#39
Join Date: Dec 2009
Programs: A3*G, Marriott Gold, Hilton Honors Gold, Radisson Rewards Premium
Posts: 851
I've had an update from Vanessa saying that I can change to an earlier fight on the same day but not pull the flight forward by one day so I'm guessing that I would be able to take an earlier flight to FRA but would then still be stuck there overnight, as my connection is the next day. I have asked her to confirm that my interpretation is correct and will follow up here when she replies. If this is indeed the case, I won't bother paying the extra for Flex, as getting home the same day was my main aim. Having another 4 hours in FRA doesn't help really.
#40
Join Date: Dec 2009
Programs: A3*G, Marriott Gold, Hilton Honors Gold, Radisson Rewards Premium
Posts: 851
An update from Vanessa: my interpretation is correct, I would be stuck in FRA overnight even if I managed to get an earlier flight there, as flights can only be changed on the same day despite the fact that I'd be on one through ticket. That messes up that otherwise fine plan then!
#41
Join Date: Mar 2009
Location: YQT
Programs: AC, US, AA, UA, BA, QF, DL...
Posts: 463
Earlier international connection
My apologies if this is the wrong place for this question, but I don’t visit the LH forum often.
Next week, I’m flying YQT-YYZ-FRA-TUN on AC8540, AC876 (booked as LH6779), and LH1326. I believe this is an AC ticket (starts with 014) but booked by American Express travel. The segments are in Y for YQT-YYZ and Z for both YYZ-FRA and FRA-TUN.
As things are now, I have an 11-hour layover at FRA. I just found out there’s an earlier flight from FRA to TUN leaving at 15:00 (LH1324), which would give me a much more reasonable 4-hour layover.
Would LH allow me to change to the earlier flight or do standby on the day of the flight? I asked about changing now, but they want something ridiculous like €400 to do it.
Next week, I’m flying YQT-YYZ-FRA-TUN on AC8540, AC876 (booked as LH6779), and LH1326. I believe this is an AC ticket (starts with 014) but booked by American Express travel. The segments are in Y for YQT-YYZ and Z for both YYZ-FRA and FRA-TUN.
As things are now, I have an 11-hour layover at FRA. I just found out there’s an earlier flight from FRA to TUN leaving at 15:00 (LH1324), which would give me a much more reasonable 4-hour layover.
Would LH allow me to change to the earlier flight or do standby on the day of the flight? I asked about changing now, but they want something ridiculous like €400 to do it.
#42
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,581
My apologies if this is the wrong place for this question, but I don’t visit the LH forum often.
Next week, I’m flying YQT-YYZ-FRA-TUN on AC8540, AC876 (booked as LH6779), and LH1326. I believe this is an AC ticket (starts with 014) but booked by American Express travel. The segments are in Y for YQT-YYZ and Z for both YYZ-FRA and FRA-TUN.
As things are now, I have an 11-hour layover at FRA. I just found out there’s an earlier flight from FRA to TUN leaving at 15:00 (LH1324), which would give me a much more reasonable 4-hour layover.
Would LH allow me to change to the earlier flight or do standby on the day of the flight? I asked about changing now, but they want something ridiculous like €400 to do it.
Next week, I’m flying YQT-YYZ-FRA-TUN on AC8540, AC876 (booked as LH6779), and LH1326. I believe this is an AC ticket (starts with 014) but booked by American Express travel. The segments are in Y for YQT-YYZ and Z for both YYZ-FRA and FRA-TUN.
As things are now, I have an 11-hour layover at FRA. I just found out there’s an earlier flight from FRA to TUN leaving at 15:00 (LH1324), which would give me a much more reasonable 4-hour layover.
Would LH allow me to change to the earlier flight or do standby on the day of the flight? I asked about changing now, but they want something ridiculous like €400 to do it.
LH don’t use standby system like US carriers
#43
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,551
It isn't worthy of a new thread but I had a 5 min schedule change for a MAN trip with just over two weeks to departure. I was previously on an awful night stop flight in order to get to MAN at a decent time, but this 5 min change made the later flight ex-PL meet the FRA minimum 50 mins. Normally 5 mins wouldn't get you anything, but a quick call to LH and I was rebooked to the later flight ex-PL without any charge.
I find it unusual that LH change its schedule so soon. But good all the same and great that this connection will once again be possible for the rest of the Winter season.
I find it unusual that LH change its schedule so soon. But good all the same and great that this connection will once again be possible for the rest of the Winter season.
#44
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,006
My apologies if this is the wrong place for this question, but I don’t visit the LH forum often.
Next week, I’m flying YQT-YYZ-FRA-TUN on AC8540, AC876 (booked as LH6779), and LH1326. I believe this is an AC ticket (starts with 014) but booked by American Express travel. The segments are in Y for YQT-YYZ and Z for both YYZ-FRA and FRA-TUN.
As things are now, I have an 11-hour layover at FRA. I just found out there’s an earlier flight from FRA to TUN leaving at 15:00 (LH1324), which would give me a much more reasonable 4-hour layover.
Would LH allow me to change to the earlier flight or do standby on the day of the flight? I asked about changing now, but they want something ridiculous like €400 to do it.
Next week, I’m flying YQT-YYZ-FRA-TUN on AC8540, AC876 (booked as LH6779), and LH1326. I believe this is an AC ticket (starts with 014) but booked by American Express travel. The segments are in Y for YQT-YYZ and Z for both YYZ-FRA and FRA-TUN.
As things are now, I have an 11-hour layover at FRA. I just found out there’s an earlier flight from FRA to TUN leaving at 15:00 (LH1324), which would give me a much more reasonable 4-hour layover.
Would LH allow me to change to the earlier flight or do standby on the day of the flight? I asked about changing now, but they want something ridiculous like €400 to do it.
I mean, this is normal. They can't just change peoples flights willy nilly, for what they know, you got the long layover exactly because it was cheaper...
With regards to standby, there is a limited same-day standby system only for FLEX tickets. But it might only work for direct flights...
#45
Join Date: Oct 2005
Programs: TK Elite Plus; LH M&M SEN; Hertz Presidents Circle; IHG Royal Ambassador
Posts: 419
I have an Economy Flex Ticket One Way ZRH-FRA-TXL.
Does anyone now, if I can take an earlier (same day) flight for any of the two segements?
Above, there was mentioned, that at least at Start of this Feature, this did not work.
Does anyone now, if I can take an earlier (same day) flight for any of the two segements?
Above, there was mentioned, that at least at Start of this Feature, this did not work.