Recent M&M Member. I have never once been credited miles
Sep 8, 2017, 7:55 am
#1
Original Poster
Join Date: Jun 2009
Posts: 210
Recent M&M Member. I have never once been credited miles
I have had to track down the ticket number and submit it to a malfunctioning site over ten times now. Even when booking directly on Lufthansa and the itin stays in my profile (until after I fly and then it disappears).
Any tips or ...?
Any tips or ...?
Sep 8, 2017, 10:25 am
#2
Join Date: Oct 2004
Programs: LH HON
Posts: 3,420
did it show M&M on your Boarding passes?
Sep 8, 2017, 11:52 am
#3
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
Sep 8, 2017, 8:19 pm
#5
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
I predict a very frustrating experience, ranging from answers like "you didn't fly", to "your number was not in the booking" to "you cannot collect miles on LH xxx" or "your booking class is not eligible (Y, B, M or F, A...) "you cannot collect miles without being at least FTL"...
Did you check that your first and last names are the same on your tickets as they are in your M&M account?
HTB.
Did you check that your first and last names are the same on your tickets as they are in your M&M account?
HTB.
Sep 9, 2017, 5:05 am
#6
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Sep 9, 2017, 5:50 am
#7
Join Date: Oct 2004
Programs: LH HON
Posts: 3,420
Sep 9, 2017, 6:37 am
#8
Original Poster
Join Date: Jun 2009
Posts: 210
Hi everyone, thanks for replies.
The issue is that once I enter my flights into the "mileage request" form, they get credited (automatically) so it isn't the situation htb describes. But it won't do it without this additional step. It's been since February so I'm guessing it is what daumueller suggests.
The issue is that once I enter my flights into the "mileage request" form, they get credited (automatically) so it isn't the situation htb describes. But it won't do it without this additional step. It's been since February so I'm guessing it is what daumueller suggests.