LOT Polish Airlines - Seat Selection

Old Apr 7, 18, 12:07 pm
  #46  
 
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Originally Posted by AlicorporateUK View Post


Thatís absolutely right. With EuroBonus you need to input the booking class, which doesnít always match with whatever is held on SASís records or, rather, when attempting to input the class which is printed on the boarding pass, the great () SAS website will just return an error message...

G
Do you know how to input a M&M number into SAS?
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Old Apr 7, 18, 12:16 pm
  #47  
 
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Originally Posted by iLied View Post


Do you know how to input a M&M number into SAS?
I guess itís just the number (?) ó I mostly did the other way round i.e. SK into LO/LH/SN/OS/LX, being EB plus status (S/G/D) followed by the number.

G
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Old Apr 13, 18, 10:16 am
  #48  
 
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Originally Posted by hugolover View Post
Perfectly normal that LO system won't do checkin for OAL, it works only on LO operated services
Just as a data point – I attempted to check-in the return flight on behalf of the Mrs (I was flying to BEG myself instead hence this time I didn't have the sitting together's stress ) and OU automatically assigned seats for both flights (i.e. SJJ-ZAG operated by OU itself and ZAG-WAW on LO). I wonder (but that's just a guess) whether that's because on-line check-in for flights out of Sarajevo is handled by Travelport via the airport's web page (which, admittedly, I was aware of as I do this fairly often but I had to step-in when the Mrs started whining that the LOT website wouldn't allow her to check-in, which is true as it will just tell you that you can only do this at the airport ).

G
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Old Apr 13, 18, 12:27 pm
  #49  
 
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Originally Posted by AlicorporateUK View Post
Travelport via the airport's web page (which, admittedly, I was aware of as I do this fairly often but I had to step-in when the Mrs started whining that the LOT website wouldn't allow her to check-in, which is true as it will just tell you that you can only do this at the airport ).

G
Wait, so if I get a message "check in at the airport", that might actually mean "check in online at the airport website"?

Huh. That's new to me.
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Old Apr 13, 18, 12:39 pm
  #50  
 
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Originally Posted by Fabo.sk View Post
Wait, so if I get a message "check in at the airport", that might actually mean "check in online at the airport website"?

Huh. That's new to me.
Indeed, but only at certain airports (my experience being limited to SJJ but also BEG with a few airlines). I only found out by chance myself looking at the airport’s web page and somewhat intrigued by the web check-in’s tab on the home page. I’ve been flying out of Sarajevo since just after the war when only a couple of airlines (LH was the first to restart operations back in 1998 if memory serves right) operated [some sort of] regular service and duly checked-in at the airport for quite some time until I learned of the above option (the good news is that self check-in kiosks have also been recently installed in the main hall)

G





Last edited by AlicorporateUK; Apr 13, 18 at 12:46 pm Reason: further info added.
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Old Apr 14, 18, 5:32 pm
  #51  
 
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I can confirm that I was able to obtain web check in boarding passes for LO and a partner airline (just a chec in agreement on this case). I can also confirm OU are a Star Alliance carrier.
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Old Apr 17, 18, 7:57 am
  #52  
 
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It seems there is new LOT website bug: it is not currently possible to enter passport/API information as the drop-down date tool is broken and always returns a message saying "your document is expired" even if it is not. I tried calling LOT but they said they are not allowed to input personal data over the telephone so I will have to check in manually at the airport. (She also said this had been a known problem for some time.) Annoyingly, this means I am likely to get the last pick of the seats as I cannot check in at -24h.

Of course, I could buy a pre-assigned seat ... except that system is also broken; when you attempt to pay it returns a blank error message.

What a shambles!
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Old Apr 17, 18, 8:22 am
  #53  
 
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Originally Posted by ajamieson View Post
It seems there is new LOT website bug: it is not currently possible to enter passport/API information as the drop-down date tool is broken and always returns a message saying "your document is expired" even if it is not. I tried calling LOT but they said they are not allowed to input personal data over the telephone so I will have to check in manually at the airport. (She also said this had been a known problem for some time.) Annoyingly, this means I am likely to get the last pick of the seats as I cannot check in at -24h.

Of course, I could buy a pre-assigned seat ... except that system is also broken; when you attempt to pay it returns a blank error message.

What a shambles!
I get the impression it depends on your reservation. I have had mixed experiences depending on the booking. Some are accepted in the system and others are problematic.

Do you have a LOT ticketing desk at your local airpot? They might be able to help you as it's in person.
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Old Apr 17, 18, 8:25 am
  #54  
 
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Good idea, it's the inbound portion of my journey (different ticket outbound) so I might just go to the LOT checkin area when I depart and fix it.
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Old Apr 17, 18, 8:34 am
  #55  
 
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Originally Posted by ajamieson View Post
Good idea, it's the inbound portion of my journey (different ticket outbound) so I might just go to the LOT checkin area when I depart and fix it.
I meant more if you happen to be at the airport and I really do mean the ticket office or LOT information counter. I think itís two different systems and theyíre not likely to have you in the system for the day.
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Old Apr 17, 18, 8:52 am
  #56  
 
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Apart from the usual issues Iíve been experiencing with check-in/seat selection on OUís operated services to/from SJJ (LO codeshare), Iíve never had problems with API and I was able to check-in (through website, desktop version) for my incoming BEG flight which, needless to say, involves passport data.

G
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Old Apr 17, 18, 8:54 am
  #57  
 
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Originally Posted by AlicorporateUK View Post
Apart from the usual issues Iíve been experiencing with check-in/seat selection on OUís operated services to/from SJJ (LO codeshare), Iíve never had problems with API and I was able to check-in (through website, desktop version) for my incoming BEG flight which, needless to say, involves passport data.

G
Do OU have a codeshare on the LO flight?
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Old Apr 17, 18, 8:54 am
  #58  
 
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Edit: duplicate post.


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Old Apr 17, 18, 8:56 am
  #59  
 
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Originally Posted by AlicorporateUK View Post
Apart from the usual issues Iíve been experiencing with check-in/seat selection on OUís operated services to/from SJJ (LO codeshare), Iíve never had problems with API and I was able to check-in (through website, desktop version) for my incoming BEG flight which, needless to say, involves passport data.

P.S.: LOís web check-in opens at -36.

G
I think automatic check in is -48 but not available for API flights.
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Old Apr 17, 18, 8:59 am
  #60  
 
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Originally Posted by iLied View Post


Do OU have a codeshare on the LO flight?
Sure it does, the WAW-ZAG-SJJ itinerary is sold through the LO website (as well as OUs).

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