EU261 advice please - double compensation if cancelled and another flight overbooked?
Aug 29, 2017, 1:34 am
#1
Original Poster
Join Date: Jul 2008
Location: C2
Programs: TK*G (Elite+)
Posts: 436
EU261 advice please - double compensation if cancelled and another flight overbooked?
I need some advice on the following case.
LO724 from TBS to WAW cancelled due to operational reasons (techincal fault, flight from WAW was also cancelled), ticket rebooked for next day same flight. Obviously 400€ should be compensated.
LO724 on another day overbooked (aircraft change B738=>B734, more than 20pax were denied boarding). Another clear 400€ (but not paid at the airport, staff asked to submit a claim).
Is the airline obliged to pay twice 400€ or they will consider it as one journey?
Situation took place yesterday and today so I don't have answer from LOT yet. But I'm pretty sure they will do everything not to pay, all my previous cases with LOT I had to wait months for compensation and they paid only after Polish CAA asked them to.
LO724 from TBS to WAW cancelled due to operational reasons (techincal fault, flight from WAW was also cancelled), ticket rebooked for next day same flight. Obviously 400€ should be compensated.
LO724 on another day overbooked (aircraft change B738=>B734, more than 20pax were denied boarding). Another clear 400€ (but not paid at the airport, staff asked to submit a claim).
Is the airline obliged to pay twice 400€ or they will consider it as one journey?
Situation took place yesterday and today so I don't have answer from LOT yet. But I'm pretty sure they will do everything not to pay, all my previous cases with LOT I had to wait months for compensation and they paid only after Polish CAA asked them to.
Aug 29, 2017, 1:55 am
#2
Join Date: Dec 2015
Posts: 408
I need some advice on the following case.
LO724 from TBS to WAW cancelled due to operational reasons (techincal fault, flight from WAW was also cancelled), ticket rebooked for next day same flight. Obviously 400€ should be compensated.
LO724 on another day overbooked (aircraft change B738=>B734, more than 20pax were denied boarding). Another clear 400€ (but not paid at the airport, staff asked to submit a claim).
Is the airline obliged to pay twice 400€ or they will consider it as one journey?
Situation took place yesterday and today so I don't have answer from LOT yet. But I'm pretty sure they will do everything not to pay, all my previous cases with LOT I had to wait months for compensation and they paid only after Polish CAA asked them to.
LO724 from TBS to WAW cancelled due to operational reasons (techincal fault, flight from WAW was also cancelled), ticket rebooked for next day same flight. Obviously 400€ should be compensated.
LO724 on another day overbooked (aircraft change B738=>B734, more than 20pax were denied boarding). Another clear 400€ (but not paid at the airport, staff asked to submit a claim).
Is the airline obliged to pay twice 400€ or they will consider it as one journey?
Situation took place yesterday and today so I don't have answer from LOT yet. But I'm pretty sure they will do everything not to pay, all my previous cases with LOT I had to wait months for compensation and they paid only after Polish CAA asked them to.
Aug 29, 2017, 6:29 am
#4
Join Date: Dec 2015
Posts: 408
They were two different trips, so you submit both claims separately and all the further complaints to Polish CAA also separately. There is no relation between both problems (apart that it is in the same route) so there is no way the airline can consider it the same journey.
Aug 29, 2017, 6:31 am
#5
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Join Date: Sep 2009
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Once you were rebooked and confirmed on the flight for the second day, EC261 applies to that flight for IDB, assuming that you were checked in and at the gate on time.
Aug 29, 2017, 6:38 am
#6
Original Poster
Join Date: Jul 2008
Location: C2
Programs: TK*G (Elite+)
Posts: 436
Situation happened to my friend. She was one of the last in the queue for check-in counter and at the desk was informed that flight is full.
Thank you. Then we submit separate claims for each case.
Thank you. Then we submit separate claims for each case.
Aug 29, 2017, 6:50 am
#7
Join Date: Mar 2008
Location: USA, France
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Posts: 931
I am not sure LOT or a court will follow the argumentation necessarily, as you had a single contract with the airline to transport you from A to B. Due to their fault ( I am assuming now) you arrived at you destination more the 3 respectively 4 hours later than planned. They are due to compensate you once, as it does not make a difference for EC261, if you arrive 24 or 36 hours later.
