drewguy

I'm booked IAD-ZRH-VIE on Friday night/Saturday morning. Checked in with United, which of course can't provide seat assignment on Austrian. Using the booking located for Austrian on the Austrian website says "I've too late for checkin" - of course, I'm more than 24 hours out but less than 47. Am I beating my head against a wall on this or am I missing a trick?

TBD

Hello. Does OS no longer allow seat reservations?

I've retrieved my reservation on OS website, but the seat preference section just says "check in between 60 minutes and 47 hours from departure."

FWIW - this is a UA award ticket in J.

Thanks.


Edit: Also, I'm a few months from departure.

malmostoso

Just call OS.

christianj

I've also had some luck on the Lufthansa website if the ticket is booked via UA. You will need the OS/LH confirmation/record locator which will differ from the confirmation number you get from UA.

TBD

That seems to have worked. Thanks so much.

ottone

I seem to be having the same problem. Booked OS business outbound and LX business inbound and I cannot select seats either on the M&M website or on the AUA website. Very strange indeed ...

cayohueso

I had luck with messaging them on Twitter for my set assignment.

christianj

^

Flying Buccaneer

I am having the same problem with an OS award ticket in business class booked through UA. When I called the OS toll-free number a few weeks ago to request a seat assignment, I was told I was not entitled to an advanced seat assignment, because I am flying on a "restricted ticket." The agent, who seemed confused, told me I could upgrade to a "premium seat." When I told him I had a business class ticket, he said that I could pay the fare difference to a business class ticket that allows an advanced seat assignment.

I decided to DM Austrian through Twitter, and was told they could not pull up my reservation because it was on a United ticket. The person who responded told me that I needed to wait until check in opened 47 hours before departure. Here's the thing: When I pull up the reservation at Austrian.com, it says my fare includes "Advanced seat reservation."

It's now less than 47 hours before departure, and web check in is not allowing me to check in. Apparently, I can't check in until 47 hours before my VIE-KIV flight. Since the MIA-VIE flight is booked J0, all of the other seats will have probably been allocated by the time I get to choose.

I hope the inflight experience is better than the preflight experience has been.

21H21J

I had the same issued with a business class award ticket booked via United. UA gives the OS PNR but austrian.com would not let me select a seat, however using lufthansa.com I was able to select seats and now these are showing on austrian.com

SanDiego1K

Agree. I did this as recently as yesterday.

garkman

Lufthansa website indeed works, and seat assignments show up instantly, even on UA's site.

shutter41

Is it possible to do this on an economy ticket (booked with United/Lifemiles miles), or just business class?

SkyTeam777

It appears that single "throne" seats on OS 777 flights require a payment unless you're Senator or their own elite levels. Do these open up closer to departure? Assuming they aren't free for UA Star Golds? What a disappointment for someone paying for business class.

andywaw

Swiss also charges for their throne seats in Business Class, unless you are Senator or HON. Yes these open up once check-in starts.