Buying extra seat on LH
#1
Original Poster
Join Date: Jun 2014
Location: FRA (formerly JNB)
Programs: LH M&M
Posts: 169
Buying extra seat on LH
Hi everyone,
Does anyone know if it is possible to buy an extra seat when in Y on lufthansa? And do you know how the charges are calculated, i.e. does one pay the same price for the extra seat as for his own seat, are all taxes and surcharges included, etc.
Is there anything special to consider in the booking process? I guess I have to call the customer service line...
Thanks in advance!
Does anyone know if it is possible to buy an extra seat when in Y on lufthansa? And do you know how the charges are calculated, i.e. does one pay the same price for the extra seat as for his own seat, are all taxes and surcharges included, etc.
Is there anything special to consider in the booking process? I guess I have to call the customer service line...
Thanks in advance!
#2
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
This post in the LH Lurker thread should answer your question.
http://www.flyertalk.com/forum/25428481-post1153.html
http://www.flyertalk.com/forum/25428481-post1153.html
#4
Original Poster
Join Date: Jun 2014
Location: FRA (formerly JNB)
Programs: LH M&M
Posts: 169
For anyone who is interested, I managed to book the extra seat easily enough, but was told that YQ and YR are included, so in essence you don't really get much of a discount on the original fare.
This stands in contrast to what was said in the linked post, so I can only assume that the rules have changed in LH's favour (wouldn't be a big surprise), or the agent got it wrong (also wouldn't be a big surprise, but since it seemed to be calculated by the system, probably not the case this time).
Wont hold my breath for the extra miles, but will be a nice surprise if they credit.
This stands in contrast to what was said in the linked post, so I can only assume that the rules have changed in LH's favour (wouldn't be a big surprise), or the agent got it wrong (also wouldn't be a big surprise, but since it seemed to be calculated by the system, probably not the case this time).
Wont hold my breath for the extra miles, but will be a nice surprise if they credit.
#5
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
For anyone who is interested, I managed to book the extra seat easily enough, but was told that YQ and YR are included, so in essence you don't really get much of a discount on the original fare.
This stands in contrast to what was said in the linked post, so I can only assume that the rules have changed in LH's favour (wouldn't be a big surprise), or the agent got it wrong (also wouldn't be a big surprise, but since it seemed to be calculated by the system, probably not the case this time).
This stands in contrast to what was said in the linked post, so I can only assume that the rules have changed in LH's favour (wouldn't be a big surprise), or the agent got it wrong (also wouldn't be a big surprise, but since it seemed to be calculated by the system, probably not the case this time).
#6
Original Poster
Join Date: Jun 2014
Location: FRA (formerly JNB)
Programs: LH M&M
Posts: 169
Well actually, the full sentence was
"as you already know, the same fare base will be charged for your Extra Seat, however, no additional airport taxes and/or fees will be charged", bolding mine.
My misunderstanding stems from the bolded part. I understood base fare to mean the base excluding all taxes/fees. The way it's worded, basically says: "same base fare, no additional airport taxes/fees", which means to me that I would just pay the base fare.
Maybe my understanding of base fare is wrong, I was always under the impression that base fare is EXCL all taxes, fees, YQ, YR, etc.
"as you already know, the same fare base will be charged for your Extra Seat, however, no additional airport taxes and/or fees will be charged", bolding mine.
My misunderstanding stems from the bolded part. I understood base fare to mean the base excluding all taxes/fees. The way it's worded, basically says: "same base fare, no additional airport taxes/fees", which means to me that I would just pay the base fare.
Maybe my understanding of base fare is wrong, I was always under the impression that base fare is EXCL all taxes, fees, YQ, YR, etc.
#7
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
I wouldn't call it "misunderstanding", you read it as most people would have. Imposing the fuel surcharge on an empty seat is both not sensible and also renders the explanation given misleading.'
Especially as Air Rarotonga included YQ in the example.
Was the ticket charge just levied once?
Especially as Air Rarotonga included YQ in the example.
Was the ticket charge just levied once?
#8
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
You read it as I would read it. Perhaps that makes us both dimwits
"...no additional airport taxes and/or fees will be charged." is ambiguous.
But with base fares (sometimes) incredibly low and those additional taxes and/or fees (always) incredibly high ..... you might expect an element of jiggery-pokery to creep in.
#9
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
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If you search for 'EXST Lufthansa' you find this document:
https://www.swiss.com/CMSContent/cor...JUL2016_EN.pdf
https://www.swiss.com/CMSContent/cor...JUL2016_EN.pdf
CBBG (additional seat for cabin baggage) and EXST (additional seat for passenger comfort): standardLufthansa Group rule: DCC and YQ need to be collected per seat used.oEXST: only oneticket needs to be issued–including the Q surcharge for the extra seat–YQand YR need to be doubled.CBBG: two tickets need to be issued–the ticket for thepassenger including all taxes, feesand surcharges including YR. The second ticket for thecabin baggage is exempted from all standard taxes, fees and surcharges–YQ and YR needto be collected,
#10
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
For anyone who is interested, I managed to book the extra seat easily enough, but was told that YQ and YR are included, so in essence you don't really get much of a discount on the original fare.
This stands in contrast to what was said in the linked post, so I can only assume that the rules have changed in LH's favour (wouldn't be a big surprise), or the agent got it wrong (also wouldn't be a big surprise, but since it seemed to be calculated by the system, probably not the case this time).
Wont hold my breath for the extra miles, but will be a nice surprise if they credit.
This stands in contrast to what was said in the linked post, so I can only assume that the rules have changed in LH's favour (wouldn't be a big surprise), or the agent got it wrong (also wouldn't be a big surprise, but since it seemed to be calculated by the system, probably not the case this time).
Wont hold my breath for the extra miles, but will be a nice surprise if they credit.
Lufthansa is part-owner of ATPCO, the leader in collection and distribution of airline fare and fare-related data. They, themselves, refer to YQ/YR as being "carrier-imposed (YQ/YR) fees".
YQ/YR was originally meant only for insurance, but airlines now (ab-)use it for fuel, insurance, and their own carrier-defined charges.
The first case or even threat of case brought might lead them to change their wording in the future, but I'd say the ATPCO reference would hold up in most courtrooms.
Last edited by Grog; Dec 30, 2016 at 7:56 am
#11
Original Poster
Join Date: Jun 2014
Location: FRA (formerly JNB)
Programs: LH M&M
Posts: 169
I wouldn't call it "misunderstanding", you read it as most people would have. Imposing the fuel surcharge on an empty seat is both not sensible and also renders the explanation given misleading.'
Especially as Air Rarotonga included YQ in the example.
Was the ticket charge just levied once?
Especially as Air Rarotonga included YQ in the example.
Was the ticket charge just levied once?
I, personally, would fight this hard. Anything that's not the fare or a tax is a fee. They may attempt to call YQ/YR a surcharge or a supplement or use other word-smithing, but it's a carrier-imposed fee.
Lufthansa is part-owner of ATPCO, the leader in collection and distribution of airline fare and fare-related data. They, themselves, refer to YQ/YR as being "carrier-imposed (YQ/YR) fees".
YQ/YR was originally meant only for insurance, but airlines now (ab-)use it for fuel, insurance, and their own carrier-defined charges.
The first case or even threat of case brought might lead them to change their wording in the future, but I'd say the ATPCO reference would hold up in most courtrooms.
Lufthansa is part-owner of ATPCO, the leader in collection and distribution of airline fare and fare-related data. They, themselves, refer to YQ/YR as being "carrier-imposed (YQ/YR) fees".
YQ/YR was originally meant only for insurance, but airlines now (ab-)use it for fuel, insurance, and their own carrier-defined charges.
The first case or even threat of case brought might lead them to change their wording in the future, but I'd say the ATPCO reference would hold up in most courtrooms.
Something I wouldn't mind fighting, purely on principle, is that the OPC isn't refunded even if you cancel within 24 hours for a full refund (which I found out for the first time last week). Even the LH agent on the phone agreed that is a low blow. I guess that's probably been covered in another thread...
#12
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
With coach prices often in free fall, buying three seats for two travelers may be a better solution than paying for two PE seats....
Please let us know how the mileage thingie goes!!!
#14
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265