[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]
Nov 22, 2018, 10:52 pm
#2161
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,575
We tried to make reservation for June flights on Lufthansa.com
After finding perfect flights, submitting billing info, we clicked on the 'make reservation'. After 1 minute watching the little plane in the middle of the screen, the reservation failed, a 'How to make payment' came up - listing all the options.
We called Lufthansa, they claimed that the reservation failed, the bank did not let through the charge. We called the bank, it claimed that they approved the charge. (Today we made many other flight reservations with the same card on other airlines' pages, with no problem.)
Contacted via Facebook chat with Lusfthansa - 'Jack' claimed, that the website relaunch (?) might cause problems.
Anything we can do?
After finding perfect flights, submitting billing info, we clicked on the 'make reservation'. After 1 minute watching the little plane in the middle of the screen, the reservation failed, a 'How to make payment' came up - listing all the options.
We called Lufthansa, they claimed that the reservation failed, the bank did not let through the charge. We called the bank, it claimed that they approved the charge. (Today we made many other flight reservations with the same card on other airlines' pages, with no problem.)
Contacted via Facebook chat with Lusfthansa - 'Jack' claimed, that the website relaunch (?) might cause problems.
Anything we can do?
Nov 23, 2018, 3:02 am
#2162
Join Date: Jan 2012
Location: BRU
Posts: 307
I recently got the Lufthansa Barclay's credit card because I read that I could transfer 20,000 points to Alaska Air and get a 5,000 point bonus for doing so. Now I can't locate the information and see that Lufthansa is Star Alliance. Did I mess up that bad or was there incorrect information out there at one time about 2 months ago?
I am better at the game than this, aren't I?
Shake you head at me (I am doing so now) but I swear I read somewhere about the mileage transfer which is the only reason I even considered the card.
I am better at the game than this, aren't I?
Shake you head at me (I am doing so now) but I swear I read somewhere about the mileage transfer which is the only reason I even considered the card.No idea abouth what was displayed but this looks like the old SPG transfer rate, transfer 20,000 and get 5,000 bonus.
[QUOTE=rc408;30456280]The plan was to use the Alaska points on Cathay or JAL for LAX-BKK. What other option do I have using Lufthansa? I'll have about 65,000 Miles and More points available.
Looking at the Award Chart you can go one way to Asia in C for 67,000 miles, for instance LAX-SIN-BKK with Singapore Airlines.
Nov 23, 2018, 7:26 am
#2163
Join Date: Jan 2012
Location: Madrid
Programs: IB+ Emerald (Platino), M&M Senator (Gold), Meliá Rewards Platino, NH Platinum
Posts: 436
I am trying to book MEX-UIO award flight (via BOG) for 2019 (operated by AV) and an error occurs that doesn´t let me finish the booking. Any idea why?
Nov 24, 2018, 2:31 am
#2164
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,575
LH & M&M IT is in a bad place right now, if you see the availability online just call the SEN line & book it, they are more than aware of the current problems.
Nov 24, 2018, 7:09 am
#2165
Join Date: Jun 2008
Posts: 2,201
Guten Tag. I did a bit of searching to no avail. Is anyone aware of a comprehensive listing of LH's F routes? I am working on a RTW, and I know that LH does not release space to non M&M members until 14 days out, but I want to start to gather ideas. And is it a correct assumption that the US routes are most difficult for award space vs. Asia, Africa, and MEX? Danke schoen.
Nov 24, 2018, 7:11 am
#2166
Suspended
Join Date: Sep 2017
Programs: M&S, Radisson
Posts: 758
Nov 24, 2018, 11:11 pm
#2168
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,575
Nov 25, 2018, 7:56 pm
#2170
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,575
Nov 26, 2018, 4:14 am
#2172
Join Date: Sep 2013
Posts: 2,186
I hope it is valid for another person. Otherwise, it is not only mildly useless but completely useless.
Nov 26, 2018, 4:49 am
#2174
Join Date: Sep 2013
Posts: 2,186
I skimmed through the website and couldn't find any clear information about this. Perhaps worth asking this question to the LH Lurkers at FT?
Nov 26, 2018, 10:04 am
#2175
Join Date: Jan 2005
Posts: 1,458
[QUOTE=fereke;30458346]
No idea abouth what was displayed but this looks like the old SPG transfer rate, transfer 20,000 and get 5,000 bonus.
Thank you. From now on I'll take screenshots to see where I went wrong 
. I guess I get to fly Singapore Air which will work for me.
No idea abouth what was displayed but this looks like the old SPG transfer rate, transfer 20,000 and get 5,000 bonus.
The plan was to use the Alaska points on Cathay or JAL for LAX-BKK. What other option do I have using Lufthansa? I'll have about 65,000 Miles and More points available.
Looking at the Award Chart you can go one way to Asia in C for 67,000 miles, for instance LAX-SIN-BKK with Singapore Airlines.
Looking at the Award Chart you can go one way to Asia in C for 67,000 miles, for instance LAX-SIN-BKK with Singapore Airlines.
. I guess I get to fly Singapore Air which will work for me.
