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[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]

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Old Jul 23, 2018, 8:09 am
  #1936  
 
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Originally Posted by findark
Yes, you will be given an allowance of 2x23kg.
Thanks for the good news.
Exleftseat is offline  
Old Jul 23, 2018, 7:19 pm
  #1937  
 
Join Date: Oct 2007
Location: USA
Programs: UA (1K, 2MM), AA, Avis, National
Posts: 867
What is the process for requesting compensation from LH, preferably by e-mail?
LH canceled my non-stop flight in business and rebooked me in Y on a flight with an overnight connection, begging me to my destination over 10 hours late, so I believe that compensation is due.
FreFly is offline  
Old Jul 23, 2018, 8:29 pm
  #1938  
 
Join Date: Sep 2011
Location: Brisbane
Programs: QF gold, HH Diamond, VA plat, Aegean Gold
Posts: 683
Hi there a question for the F flyers. When they give you the amenity kit and the pyjamas do they come in a tote bag or something to carry them in? I only have a very small handbag but will want to take the goodies home!! Thank you.
wtcmor is offline  
Old Jul 23, 2018, 10:25 pm
  #1939  
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
Originally Posted by FreFly
What is the process for requesting compensation from LH, preferably by e-mail?
LH canceled my non-stop flight in business and rebooked me in Y on a flight with an overnight connection, begging me to my destination over 10 hours late, so I believe that compensation is due.
Just use the form on the website and be patient. You definitely are entitled to 75% of the fare because of the downgrade, and additional compensation for the cancellation.
malmostoso is offline  
Old Jul 23, 2018, 11:23 pm
  #1940  
 
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,627
Originally Posted by wtcmor
Hi there a question for the F flyers. When they give you the amenity kit and the pyjamas do they come in a tote bag or something to carry them in? I only have a very small handbag but will want to take the goodies home!! Thank you.
The F kits don’t come in a bag so better bring one with you.
MichielR is offline  
Old Jul 24, 2018, 12:29 am
  #1941  
 
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
As a senator flying a Eurowings SMART fare. Will I get a 32kg bag allowance instead of 23kg?
Lewis42 is offline  
Old Jul 24, 2018, 5:46 am
  #1942  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,637
Originally Posted by FreFly
What is the process for requesting compensation from LH, preferably by e-mail?
LH canceled my non-stop flight in business and rebooked me in Y on a flight with an overnight connection, begging me to my destination over 10 hours late, so I believe that compensation is due.
LH online feedback form at LH.com

Depends on the circumstances of the cancellation & why did you accept a downgrade to Y ?
chris63 is offline  
Old Jul 24, 2018, 1:32 pm
  #1943  
 
Join Date: Oct 2007
Location: USA
Programs: UA (1K, 2MM), AA, Avis, National
Posts: 867
Originally Posted by malmostoso
Just use the form on the website and be patient. You definitely are entitled to 75% of the fare because of the downgrade, and additional compensation for the cancellation.
Thank you.
FreFly is offline  
Old Jul 25, 2018, 2:17 am
  #1944  
 
Join Date: Jul 2018
Programs: Miles and More
Posts: 1
Hi all,

We have two Economy Q class tickets from SFO - FRA on Jul 30, waitlisted for Business upgrade Class I.
Is there a way to check if the upgrade is happening for us? There are about 14 available seats in Business class.

Thank you!
sfoala is offline  
Old Jul 25, 2018, 9:03 am
  #1945  
 
Join Date: Oct 2012
Location: PDX/HIO
Programs: AS MVPG; Hertz Pres; Tanquery Million Minier
Posts: 375
Air Dolomiti fare codes

Does anyone happen to know how Air Dolomiti's fare codes map to their Light/Plus/Emotion options? I have a reservation booked through Condor that has an EN final segment booked in T. The main reason I want to know is for carry-on baggage. I assume DE will check my bags through on the EN flight, but I'm wondering if EN will be enforcing 7Kg vs 10Kg in carry-on weight depending on fare class.
nookanaya is offline  
Old Jul 25, 2018, 4:05 pm
  #1946  
 
Join Date: Sep 2017
Programs: Miles & More
Posts: 16
Hello,
I am planning on buying a ticket with LH from Geneva to Boston. I am willing to buy an Economy "Basic plus" fare for my return ticket for an extra 300$ in order to use 35'000 miles and upgrade to Business. But I want to make sure I will be able to upgrade before I make the purchase. Is it possible to check before booking? Or is there a way on LH's website to book directly the Business seat using miles?

Thanks in advance for the help!
jscivi is offline  
Old Jul 25, 2018, 11:36 pm
  #1947  
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
Originally Posted by jscivi
But I want to make sure I will be able to upgrade before I make the purchase. Is it possible to check before booking? Or is there a way on LH's website to book directly the Business seat using miles?
Only death and taxes are certain in this world. You can try checking for award availability on the flights you want to book, and at any rate you can cancel and get a full refund within 24h so you can simply book, apply the upgrade, and if it fails cancel the ticket.
malmostoso is offline  
Old Jul 26, 2018, 4:15 am
  #1948  
 
Join Date: Nov 2013
Location: LUX
Programs: LH Sen***, Flying Blue Platinum, BA Silver, HH Diamond, Marriott Gold
Posts: 33
So I was invited to bid for an upgrade from Business (Z) to First, LX ZRH-PEK. I put in the lowest bid possible (650CHF) and now I'm upgraded. Anyone know if I get F miles for this? Or is it still just Z?
jcmetrokraft is offline  
Old Jul 26, 2018, 8:25 am
  #1949  
 
Join Date: Dec 2015
Programs: EUROBONUS SILVER
Posts: 61
Originally Posted by jcmetrokraft
So I was invited to bid for an upgrade from Business (Z) to First, LX ZRH-PEK. I put in the lowest bid possible (650CHF) and now I'm upgraded. Anyone know if I get F miles for this? Or is it still just Z?
Status miles in F, Award miles stay the same in revenue-based
toonmelis is offline  
Old Jul 27, 2018, 8:19 am
  #1950  
 
Join Date: May 2004
Location: VIX
Programs: LH SEN, Goldpointsplus Gold Elite
Posts: 258
Overview for Status Miles on LH, OS & LX, etc

Hello,

I havenīt looked in here for a decade. I am trying to find the rules for the amount of status miles you get depending on operating airline, booking class, etc.
M&M used to have a fairly good overview on their website when the rules were simple. Now all I see is a mileage calculator, great...

Second question: When I book a flight online on www.lufthansa.com & www.swiss.com it shows me how many miles I will get. But there is no mention if it is status miles or award miles. What is it?

Thnx!
Knut34 is offline  


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