[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]
Jul 3, 2017, 12:35 am
#1186
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
1) How do I get my boarding passes? Will it be given to me once I check-in at Manila?
2) Will my bags be checked in until my final destination?
3) I have very short connecting time at each airport. Will the transfer desks assist me?
4) If I dont get my boarding passes in Manila, where should I get them?
2) Will my bags be checked in until my final destination?
3) I have very short connecting time at each airport. Will the transfer desks assist me?
4) If I dont get my boarding passes in Manila, where should I get them?
2) Yes, you will see your bags in DUS, but you'll go through a passport control in VIE (and MUC on your way out)
3) Define "assist". Should you not have BPs, they will help you with that. Also you have a couple of hours at each stop, those are more than sufficient time at VIE, MUC, and HKG.
4) You can always try to check-in online, however I'm not sure it will work since your first segment is on PH.
Also, all this is valid only if this is on the same ticket (which I assume it is, since you say you booked through OS). Enjoy your trip!
Jul 3, 2017, 9:46 pm
#1187
Join Date: Jul 2017
Posts: 2
1) You should (see 4)
2) Yes, you will see your bags in DUS, but you'll go through a passport control in VIE (and MUC on your way out)
3) Define "assist". Should you not have BPs, they will help you with that. Also you have a couple of hours at each stop, those are more than sufficient time at VIE, MUC, and HKG.
4) You can always try to check-in online, however I'm not sure it will work since your first segment is on PH.
Also, all this is valid only if this is on the same ticket (which I assume it is, since you say you booked through OS). Enjoy your trip!
2) Yes, you will see your bags in DUS, but you'll go through a passport control in VIE (and MUC on your way out)
3) Define "assist". Should you not have BPs, they will help you with that. Also you have a couple of hours at each stop, those are more than sufficient time at VIE, MUC, and HKG.
4) You can always try to check-in online, however I'm not sure it will work since your first segment is on PH.
Also, all this is valid only if this is on the same ticket (which I assume it is, since you say you booked through OS). Enjoy your trip!
Jul 5, 2017, 9:03 am
#1189
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
G
Jul 5, 2017, 9:42 am
#1190
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I should probably just be patient given I will have to wait 14 days before filing a claim anyway.
Jul 7, 2017, 7:16 am
#1191
Join Date: Jan 2016
Location: BRU
Posts: 113
Im trying to claim missing miles to my M&M account.
Was originally scheduled fly OS to VIE, but got rebooked on SN due to flight cancellation.
The miles are still not credited, two weeks later, so I want to claim them with the online form. When I enter all the information on the SN flight from the boarding pass on the form, I'm facing a problem with the eticket number: they only give enough room for 10 digits, whilst my eticket number is 12 digits long; 082-xxxxxxxxxx-01.
Is there any way to resolve this issue?
Thanks again!!
Was originally scheduled fly OS to VIE, but got rebooked on SN due to flight cancellation.
The miles are still not credited, two weeks later, so I want to claim them with the online form. When I enter all the information on the SN flight from the boarding pass on the form, I'm facing a problem with the eticket number: they only give enough room for 10 digits, whilst my eticket number is 12 digits long; 082-xxxxxxxxxx-01.
Is there any way to resolve this issue?
Thanks again!!
Last edited by NiCre; Jul 7, 2017 at 7:31 am
Jul 7, 2017, 12:30 pm
#1192
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,610
Im trying to claim missing miles to my M&M account.
Was originally scheduled fly OS to VIE, but got rebooked on SN due to flight cancellation.
The miles are still not credited, two weeks later, so I want to claim them with the online form. When I enter all the information on the SN flight from the boarding pass on the form, I'm facing a problem with the eticket number: they only give enough room for 10 digits, whilst my eticket number is 12 digits long; 082-xxxxxxxxxx-01.
Is there any way to resolve this issue?
Thanks again!!
Was originally scheduled fly OS to VIE, but got rebooked on SN due to flight cancellation.
The miles are still not credited, two weeks later, so I want to claim them with the online form. When I enter all the information on the SN flight from the boarding pass on the form, I'm facing a problem with the eticket number: they only give enough room for 10 digits, whilst my eticket number is 12 digits long; 082-xxxxxxxxxx-01.
Is there any way to resolve this issue?
Thanks again!!
Jul 9, 2017, 4:27 am
#1193
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Jul 10, 2017, 6:33 am
#1194
Join Date: Oct 2011
Location: HEL
Programs: AYPlat, BASilver, SQG
Posts: 454
does LH open 1st row blocked seats in short-haul J before OLCI?
if connected to/from F-class, any chance to get a seat in row 1, call center wasn't able to help.
sorry if answered somewhere, couldn't find.....
if connected to/from F-class, any chance to get a seat in row 1, call center wasn't able to help.
sorry if answered somewhere, couldn't find.....
Jul 10, 2017, 6:40 am
#1195
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
Row 1 is usually reserved for SEN/HON and connecting F. I personally don't like row 1 in regional C because you can't strech your legs and have to store all carry ons in the OH bin.
Jul 11, 2017, 2:45 am
#1196
Join Date: Sep 2012
Location: IAD/DCA
Programs: Bunch of mid-tiers
Posts: 1,034
I am scheduled to fly tonight TXL-FRA on an cheap economy light fare. Then tomorrow, on a separate PNR/ticket # I'll fly FRA-IAD in J.
My plans have now changed a lot today and I'm now considering no showing for tonight's flight and making my way to FRA via an alternate earlier route.
Since the two tix are entirely separate, any worries here about this? Both appear in my M&M itineraries, but that the only link. I normally wouldn't worry about this but a friend ran into trouble with Swiss doing the same thing. Also, better to cancel tonight's in the app (if it will let me) or just no-show. I understand I'll lose the $ for the TXL-FRA flight, but is wasn't much.
My plans have now changed a lot today and I'm now considering no showing for tonight's flight and making my way to FRA via an alternate earlier route.
Since the two tix are entirely separate, any worries here about this? Both appear in my M&M itineraries, but that the only link. I normally wouldn't worry about this but a friend ran into trouble with Swiss doing the same thing. Also, better to cancel tonight's in the app (if it will let me) or just no-show. I understand I'll lose the $ for the TXL-FRA flight, but is wasn't much.
Jul 11, 2017, 3:05 am
#1197
Join Date: Sep 2013
Posts: 2,187
Jul 11, 2017, 4:14 am
#1198
Join Date: Sep 2012
Location: IAD/DCA
Programs: Bunch of mid-tiers
Posts: 1,034
Sure. Friend of mine skipped the return flight on a RT ticket on LX from Milan to Zurich (a colleague drove him instead). When he got to ZUR they'd cancelled a separate ticket ZUR-LAX, which was the return leg of a separate flight (he took the first LAX-ZUR).
LX gave him some story about if the two flights were within 24 hours their system linked them or something like that. Of course it could have been some other screw up. My friend swears he did everything correctly (showed up within cutoffs, etc) and is an experienced flyer. Swiss reinstated his flight, but a big pain. Never heard of this happening, but I wanted to double check.
LX gave him some story about if the two flights were within 24 hours their system linked them or something like that. Of course it could have been some other screw up. My friend swears he did everything correctly (showed up within cutoffs, etc) and is an experienced flyer. Swiss reinstated his flight, but a big pain. Never heard of this happening, but I wanted to double check.
Jul 11, 2017, 4:52 am
#1199
Join Date: Sep 2013
Posts: 2,187
Hopefully someone more knowledgeable than me will be able to shed light on this.
Jul 12, 2017, 7:57 am
#1200
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy LT Gold, IHG Gold, BAEC Silver, TP Silver
Posts: 1,493
Is it just me or I can't manage my bookings since yesterday July 11?
I click on "My Bookings" under my profile or "View Booking" under "Book & Manage" and I still get the same error message:
The tab name (page name) says "Generic Error" and I get this "Do you need Help with booking online?" with a phone number and a "How can I pay" link.....
I click on "My Bookings" under my profile or "View Booking" under "Book & Manage" and I still get the same error message:
The tab name (page name) says "Generic Error" and I get this "Do you need Help with booking online?" with a phone number and a "How can I pay" link.....