[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]
#3916
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,632
#3917
Join Date: May 2022
Posts: 5
Need Info Denver-Frankfurt-Delhi trip.
Hey, So i just booked a lufthansa flight from Denver to New Delhi. I hold an American Passport and I have a recently approved Indian E-Visa for 1 Year.
I am fully vaccinated along with a booster dose i got recently.
My questions are:
Do I need a COVID test to transit via germany? For India I don't but want to confirm for Germany.
Will the CDC vaccination card work? Also the vaccination card has Middle initial only, not the full middle name, by standard format. Although everything else - passport, ticket and visa have exact full names.
I have booked an onward flight to bangkok, from delhi. Will that be a suitable proof of onward travel at departure check in? I hope they do not expect a return ticket all the way back to USA.
Is 2 hours of connection time at FRA enough?
Thanks in advance!
I am fully vaccinated along with a booster dose i got recently.
My questions are:
Do I need a COVID test to transit via germany? For India I don't but want to confirm for Germany.
Will the CDC vaccination card work? Also the vaccination card has Middle initial only, not the full middle name, by standard format. Although everything else - passport, ticket and visa have exact full names.
I have booked an onward flight to bangkok, from delhi. Will that be a suitable proof of onward travel at departure check in? I hope they do not expect a return ticket all the way back to USA.
Is 2 hours of connection time at FRA enough?
Thanks in advance!
#3918
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,031
Hey, So i just booked a lufthansa flight from Denver to New Delhi. I hold an American Passport and I have a recently approved Indian E-Visa for 1 Year.
I am fully vaccinated along with a booster dose i got recently.
My questions are:
Do I need a COVID test to transit via germany? For India I don't but want to confirm for Germany.
Will the CDC vaccination card work? Also the vaccination card has Middle initial only, not the full middle name, by standard format. Although everything else - passport, ticket and visa have exact full names.
I have booked an onward flight to bangkok, from delhi. Will that be a suitable proof of onward travel at departure check in? I hope they do not expect a return ticket all the way back to USA.
Is 2 hours of connection time at FRA enough?
Thanks in advance!
I am fully vaccinated along with a booster dose i got recently.
My questions are:
Do I need a COVID test to transit via germany? For India I don't but want to confirm for Germany.
Will the CDC vaccination card work? Also the vaccination card has Middle initial only, not the full middle name, by standard format. Although everything else - passport, ticket and visa have exact full names.
I have booked an onward flight to bangkok, from delhi. Will that be a suitable proof of onward travel at departure check in? I hope they do not expect a return ticket all the way back to USA.
Is 2 hours of connection time at FRA enough?
Thanks in advance!
2 hours is enough.
#3919
Join Date: Dec 2012
Location: PHL
Programs: Previously UA 1K, Delta Plat, HH Gold, IHG Plat, Avis First, AA Gold
Posts: 126
I'm not 100% sure tbh. There is a thing called "most significant carrier rule" whereby you'd probably be ok, but I'm not sure I'd want to risk that kind of discussion with an agent at a (minor) outstation. Maybe someone more experienced will give you better information!
I was just imagining that in ABV if your first class is in C, you'll use C check in and they'll give you the C baggage allowance. Whereas Y check-in in ABV (having been there once) is extremely chaotic and I can't imagine trying to talk to the agent about the baggage allowance.
#3920
Join Date: May 2022
Posts: 2
Refund problem with Lufthansa
I booked a flight from CPH-FRA-SIN-AKL return, outbound flight was booked as basic, and inbound flight was booked flex (refundable)...
I flew to AKL and a few weeks later decided I needed to the change flight back, LH website change tool didn't offer many dates/options so I decided to cancel the flight...
I have only received the taxes (~$100) as the refund. Called LH call centre multiple times and have been told two different stories as explanation for it, but both say that I am not to receive the ~$1500 I paid for the return fare (which was booked as Economy Flex), and that I should fill in a feedback form if I want...
The call centre operator said that they have taken the "most restrictive" fare conditions of my booking (i.e. the outbound fare) and applied that to the inbound flight, even though they acknowledge the inbound was booked as a fully flexible ticket, and that will be why I don't get the refund...I asked where I can find this policy, where it states that this is the case, I was told that it was an internal policy, and not for customer knowledge.
I now don't know who to contact about this, I would appreciate any help/advice on what to do here. I feel scammed, it also feels illegal. As a college student, I don't exactly have $1500 down the side of couch to spend, I was visiting my family for Easter after a long time away. Does anyone know what I can do about this? Thanks in advance.
I flew to AKL and a few weeks later decided I needed to the change flight back, LH website change tool didn't offer many dates/options so I decided to cancel the flight...
I have only received the taxes (~$100) as the refund. Called LH call centre multiple times and have been told two different stories as explanation for it, but both say that I am not to receive the ~$1500 I paid for the return fare (which was booked as Economy Flex), and that I should fill in a feedback form if I want...
The call centre operator said that they have taken the "most restrictive" fare conditions of my booking (i.e. the outbound fare) and applied that to the inbound flight, even though they acknowledge the inbound was booked as a fully flexible ticket, and that will be why I don't get the refund...I asked where I can find this policy, where it states that this is the case, I was told that it was an internal policy, and not for customer knowledge.
I now don't know who to contact about this, I would appreciate any help/advice on what to do here. I feel scammed, it also feels illegal. As a college student, I don't exactly have $1500 down the side of couch to spend, I was visiting my family for Easter after a long time away. Does anyone know what I can do about this? Thanks in advance.
Last edited by lthorogood; May 4, 2022 at 7:54 pm
#3923
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
#3924
Join Date: Jan 2004
Location: San Jose, CA
Posts: 29
July Croatia flights
In April, we booked Economy Class (S) RT tickets to Croatia.
I'm wondering about our return to USA, is our Gov. going to get rid of the Test requirement soon?
What if we Test positive and cannot return to the USA as scheduled?
Do we lose our ticket money and have to rebook for $$$ on short notice, whenever we test negative?
I'm wondering about our return to USA, is our Gov. going to get rid of the Test requirement soon?
What if we Test positive and cannot return to the USA as scheduled?
Do we lose our ticket money and have to rebook for $$$ on short notice, whenever we test negative?
#3925
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
If I fly something like NY-Munich in F and then Munich-FRA-Madrid in J do I have access to F lounges in Munich and FRA? I seem to recall having access to the FCT when I went from NY to Istanbul with connection in Frankfurt where I switched from F to J , which suggests I would have F lounge in Munich but I dunno if that would carry over to FRA.
#3927
Join Date: May 2020
Programs: BA Silver
Posts: 209
In April, we booked Economy Class (S) RT tickets to Croatia.
I'm wondering about our return to USA, is our Gov. going to get rid of the Test requirement soon?
What if we Test positive and cannot return to the USA as scheduled?
Do we lose our ticket money and have to rebook for $$$ on short notice, whenever we test negative?
I'm wondering about our return to USA, is our Gov. going to get rid of the Test requirement soon?
What if we Test positive and cannot return to the USA as scheduled?
Do we lose our ticket money and have to rebook for $$$ on short notice, whenever we test negative?
If you're concerned about the possible costs of all this, travel insurance is your friend!
#3928
Join Date: Nov 2018
Programs: M&M
Posts: 145
I'm flying FRA-LOS tomorrow, a visa is required for entry. I have my VOA Approval letter (visa on arrival) which is exchanged at LOS for the actual visa. The in-app check in demands a visa number, which I don't have, so I guess I must check in at the airport?
#3929
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,632
If I fly something like NY-Munich in F and then Munich-FRA-Madrid in J do I have access to F lounges in Munich and FRA? I seem to recall having access to the FCT when I went from NY to Istanbul with connection in Frankfurt where I switched from F to J , which suggests I would have F lounge in Munich but I dunno if that would carry over to FRA.
#3930
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,632
Yes, you will need to demonstrate compliance at the airport check in.