[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]

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Mar 7, 2022, 2:21 pm

#3826

andywaw

Join Date: Dec 2017

Location: WAW

Programs: LH SEN *

Posts: 1,149

Quote:

Originally Posted by Flauschie_Mr

I understand that when I purchase a LH ticket I can cancel it within 24h of the purchase. When this happens does one have the option of getting the refund as a voucher or is it only as a refund back to the method of payment (debit card / credit card / wire transfer)? I'm asking since United is giving me always the options between refund and future flight credit.

Automatic refund only.

Mar 8, 2022, 2:17 pm

#3827

kahuna613

Join Date: Mar 2005

Location: Romanian Riviera

Programs: Delta, Turkish Elite, American

Posts: 1,111

Star Gold exit row benefits on Austrian and Lufthansa

Whenever I, as Star Gold (from United), try to select exit row seating at booking (on classic fares) or at online checkin (for light fares), the app or website insists on charging me. I thought they were free for Star Gold. Is this wrong?

At the airport, they will assign an exit row seat with no cost.

Mar 8, 2022, 2:31 pm

#3828

YuropFlyer

Join Date: May 2009

Location: SIN (with a bit of ZRH sprinkled in)

Posts: 9,449

Exit Rows aren't free (even for their own elite members)

You have a good shot at getting an exit row at the airport if you're Elite AND they're unoccupied

Mar 8, 2022, 2:31 pm

#3829

supine

Join Date: May 2018

Location: FRA

Programs: LH SEN

Posts: 1,476

Quote:

Originally Posted by kahuna613

Preferred ASR is not a *G benefit.

Most *A members only offer it to their own elites.

E.g. for LH group HON/SEN get free preferred ASR

Mar 16, 2022, 4:20 am

#3830

Nekamah7

Join Date: Jul 2009

Programs: All of 'em

Posts: 438

Miles Expiration

Miles expire 31/3
Book a flight now for 15/4
If the flight needs to be canceled after 31/3, will LH refund the miles with an expiration date of 30/6, or will the miles not return to the account?

Mar 17, 2022, 7:54 am

#3831

chris63

FlyerTalk Evangelist

Join Date: Nov 2006

Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV

Programs: LH HON***,UA,BA.EK Gold,AV.

Posts: 11,576

Quote:

Originally Posted by Nekamah7

Miles expire 31/3
Book a flight now for 15/4
If the flight needs to be canceled after 31/3, will LH refund the miles with an expiration date of 30/6, or will the miles not return to the account?

That’s what should happen but in a number of cases the miles disappeared & M&M declined to reinstate. It’s not in the T&C for them to be recredited after their expiry date.

Mar 17, 2022, 9:49 am

#3832

andywaw

Join Date: Dec 2017

Location: WAW

Programs: LH SEN *

Posts: 1,149

Some people reported that in such situations their "expired" miles returned to their account for one day only, so there's (little) time to use them for a new award booking.

Mar 17, 2022, 6:39 pm

#3833

lamphs

Join Date: Jun 2008

Posts: 2,202

Good evening,

LH lounge access with guest. I am *G, traveling in PE on LH, FCO MUC IAD, also United Club member. I know I can access the lounge (SEN?) but may I bring a guest on the same PNR?

Thank you!

Mar 17, 2022, 9:04 pm

#3834

YuropFlyer

Join Date: May 2009

Location: SIN (with a bit of ZRH sprinkled in)

Posts: 9,449

Yes you can

Mar 20, 2022, 6:12 am

#3835

webstereo

Join Date: Jun 2017

Programs: BAEC Gold

Posts: 383

There seem to be some good fares to AKL in business from CDG in Sep However, that all transit HKG. Currently it's an impossible journey as far as I can tell. Is it a risk worth taking to book such a journey?

Mar 20, 2022, 6:16 am

#3836

malmostoso

Join Date: Jul 2013

Location: AMS/RTM

Posts: 2,827

Quote:

Originally Posted by webstereo

I was looking at the same fares (out of AMS) and decided not to take the risk and pay a bit more to travel through SIN. Right now there are some very good fares through the US, if you dig well. Some even have a return with only one connection through SFO/ORD/IAH and the transatlantic leg on UA. Prices start around 1100€.

EDIT: sorry you were talking J, I don't know if those routings are available in J as well. Definitely for Y though.

Mar 20, 2022, 9:02 am

#3837

webstereo

Join Date: Jun 2017

Programs: BAEC Gold

Posts: 383

Quote:

Originally Posted by malmostoso

Yep J. I can see this North America ones but I see two problems (for me) - one is that the layover in USA is 1.5 hours. This isn't something I have done for years but I understand you're supposed to collect your bags and re check them? Not sure there's enough time.The other difficulty is that my partner needs an actual visa for that 1.5 hour transit which is both costly and rather a pain in the backside.

So what happens if I book this and it can't happen due to restrictions? Refund?

Mar 20, 2022, 9:36 am

#3838

malmostoso

Join Date: Jul 2013

Location: AMS/RTM

Posts: 2,827

Quote:

Originally Posted by webstereo

.So what happens if I book this and it can't happen due to restrictions? Refund?

I think that if you book through HKG and can't travel due to you not having the right paperwork you're SOL. If they cancel the flight then you can get a refund.

Mar 20, 2022, 7:37 pm

#3839

randomdude

Join Date: Feb 2017

Posts: 271

I booked a trip on UA with a couple of segments on UA, LH and EW. I was able to select most of the seats on UA's website, except for EW.
How to proceed?

Mar 20, 2022, 8:56 pm

#3840

Deep1312

Join Date: May 2020

Programs: UA 1K, Marriott Titanium

Posts: 24

Hi,

I have to fly from BCN to FRA one way. the one way tickets are more expensive than return, Is it ok if i fly one way and the remaining goes to waste? Or is that skiplagging?