Different booking classes

Old Nov 17, 15, 11:14 pm
  #1  
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Join Date: Apr 2006
Location: Asia
Programs: LH FTL, EB, AB, PS, VV, NH
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Different booking classes

I have a ticket to fly on 11 December LWO-MUC-FRA booked in K. When trying to change it to fly on 10 December (LWO-VIE-FRA), LH says it is 65 EUR (change fee) and 35 EUR (upfare from K to L, as K is not available). However, on both OS and LH webpages, I can easily book K fare for LWO-VIE-FRA.

Any thoughts why I can't rebook into K but can book a new ticket in K?

Thank you!
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Old Nov 17, 15, 11:38 pm
  #2  
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Seems to be a point of sale issue. Try calling the polish call center, they will see the same you are seeing, the website is probably using the Germany POS.

Code:
AN10DECLWOFRA/ALH,OS/CK,L                                                       
** AMADEUS AVAILABILITY - AN ** FRA FRANKFURT.DE              22 TH 10DEC 0000  
 1   OS 382  L9                   /LWO   VIE    1605    1640  E0/DH4            
     OS 125  L9                   /VIE   FRA 1  1710    1845  E0/321       3:40 
 2   OS 382  L4                   /LWO   VIE    1605    1640  E0/DH4            
     OS 955  L4                   /VIE   LNZ    1710    1750  E0/DH4            
    :OS7217  L4                   /LNZ   FRA 1  1835    1940  E0/CR9       4:35 
 3   OS 382  L9                   /LWO   VIE    1605    1640  E0/DH4            
  OS:LH6323  L9 K9                /VIE   TXL    1740    1900  E0/320            
     LH 201  L9 K9                /TXL   FRA 1  1945    2100  E0/320       5:55 
 4   OS 382  L9                   /LWO   VIE    1605    1640  E0/DH4            
  OS:LH6363  L4                   /VIE   HAM 2  1730    1905  E0/320            
     LH 033  L4                   /HAM 2 FRA 1  2000    2110  E0/320       6:05
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Old Nov 18, 15, 1:32 am
  #3  
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Join Date: Apr 2006
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Thanks, Oliver!

And an update: LH office in Ukraine could not change the ticket and had to call LH in DE who confirmed that changes are possible. However, the LH office in UA would charge additional 50 USD for the ticket reissue... So, when purchasing online, it says "classic fare can be rebooked for 65 EUR plus fare difference", which in my case is 65+0. And in reality, it is 65 EUR+0+50 USD...

Is this reissue fee a novelty of LH in some markets?

Last edited by olm022; Nov 18, 15 at 7:00 am
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Old Nov 18, 15, 7:11 am
  #4  
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Join Date: Apr 2006
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Programs: LH FTL, EB, AB, PS, VV, NH
Posts: 862
And an update: LH office in Ukraine could not change the ticket and had to call LH in DE who confirmed that changes are possible. However, the LH office in UA would charge additional 50 USD for the ticket reissue... So, when purchasing online, it says "classic fare can be rebooked for 65 EUR plus fare difference", which in my case is 65+0. And in reality, it is 65 EUR+0+50 USD...

Is this reissue fee a novelty of LH in some markets?
olm022 is offline  

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