UFO (flight attendants) strike(s) 2015

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Old Dec 17, 15, 9:35 pm   -   Wikipost
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Wiki Link
Updated LH statement on the strike (25/11/15)

http://www.lufthansa.com/de/en/Travel-information

UFO calls off the Strike - Lufthansa Flights will operate as scheduled

The announced strike for 26, 27 and 30 November 2015 has been officially canceled by the Cabin Crew's Union UFO.

Lufthansa flights will operate as scheduled.

List of cancelled flights (continually updated):

http://www.lufthansa.com/de/en/Cancelled-Flights


Rebooking

If you have a Lufthansa/SWISS/Austrian Airlines/Brussels Airlines/Germanwings or Eurowings ticket for flights on 26.11.2015, on 27.11.2015 and/or 30.11.2015 from/to/via Frankfurt and Munich, you can rebook once free of charge online under My bookings. The following conditions must be observed:

- Rebooking within the same booking class
- Tickets must be issued on/before 23. November 2015
- New date of travel must be on/before 28. February 2016
- Changes of origin/destination and class of service/compartment are not permitted
- For all other ticket conditions, original fare conditions apply
Previous announcement on rebooking

Rebooking

You can rebook your flights free of charge.
Please go to My bookings.

Has your flight not been cancelled?

Passengers whose flights have not been cancelled and are in possession of Lufthansa/SWISS/Austrian Airlines of Brussels Airlines tickets for flights between 6.11.2015 and 13.11.2015 from/via Frankfurt/München/Düsseldorf, can rebook once free of charge online under My bookings.

The following conditions must be observed:
- Rebooking within the same booking class
- Tickets must be issued on/before 6.11.2015
- New date of travel must be on/before 28.2.2016
- Change of origin/destination and class of service/compartment are not permitted
- For all other ticket conditions, original fare conditions apply
Travel Agency bookings

Lufthansa passengers who have booked through a tour operator or travel agency are requested to contact the tour operator / travel agency where the booking was made directly.
Refund

Passengers whose flights were cancelled can request a refund free of charge via My Bookings.
Flights within Germany - Use of Deutsche Bahn

Train voucher
Passengers travelling within Germany whose flights were cancelled can use trains of Deutsche Bahn. The flight ticket can be converted into a train ticket of Deutsche Bahn here.

If it is not possible to convert the ticket due to time constraints, we recommend that a regular train ticket is purchased.

Refund of purchased train ticket

If you have purchased a train ticket from Deutsche Bahn and would like to have this refunded, we ask for your kind understanding that in case of a retro-active refund, the value of the unused flight coupon is applicable. We also request to apply for a refund of your ticket with your issuing office after completion of your trip.

Current train information

There may be an increased number of passengers on the trains of Deutsche Bahn. Updated information is available under Bahn Information or on the mobile site m.bahn.de.
Service Center

Affected passengers who could not use the mentioned self-service options, are requested to please contact our Service Center free of charge at 0800 850 60 70*, or one of our local Lufthansa phone numbers.

We ask for your understanding that there may be longer waiting times due to the increased volume of calls.

Further toll free numbers:

UK: 0800 358 0538
France: 0805 98 0097
Spain: 900 901 465
Italy: 800 089 775
Russia: 0800 500 9258

Please note that the toll free numbers are accessible only within the respective country.

* Calls from landlines, charges may vary according to provider.
Previous statement (23/11/20150

UFO announces further strike action

Against the background of the announced strike by the Independent Flight Attendant’s Organization (UFO) on Lufthansa flights on Thursday 26th of November, Friday, 27th of November and Monday, 30 of November 2015, Lufthansa is trying to keep the effect of the strike on its customers as low as possible.

At the moment no concrete strike actions are announced, hence the effect of these strike actions on flight operations cannot be estimated at this point in time. As soon as these effects are known, Lufthansa will set up a goodwill policy for all booked passengers. Passengers booked on a flight which has to be canceled due to strike actions, always have the opportunity to rebook once or cancel their flight free of charge.

Please enter your mobile number in your Miles & More profile or in your booking, so information about changes will be automatically advised in the future.
Previous statement (13/11/15)

Lufthansa returns to almost normal operations from Saturday onwards

Company wants to offer its customers the usual service as soon as possible

After the end of the longest strike in the company’s history, Lufthansa will already return to almost normal operations on Saturday and will offer its customers the usual service as soon as possible.

All scheduled long-haul connections will be able to operate on Saturday. Furthermore the long-haul connections from Frankfurt to Hong Kong, Singapore, Rio de Janeiro and Sao Paolo, which were scheduled to take off on late Friday evening, will be delayed to Saturday morning. Thus a cancellation of these connections can be avoided.

Lufthansa will also return to almost normal operations on short- and medium-haul flights on Saturday. Due to operational reasons, there can be occasional flight cancellations, if the aircraft or crews are not yet at the site of operation.

Lufthansa would like to sincerely apologize again to all customers, who have been affected by the strike of the Independent Flight Attendant’s Union (UFO) during the past days. The company has done its utmost to keep the effects on their customers as low as possible.

Altogether the company was forced to cancel approximately 4,700 flights during seven strike days. Affected by these cancellations were approximately 550,000 passengers.
Previous statements (12/11/15)

The Independent Flight Attendant’s Organization (UFO) has announced strike action for flights from 11. until 13.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced further strike action from Wednesday, 11.11.2015 until Friday, 13.11.2015 between 4.00 and 23.59 on all flights from/ to Frankfurt, Munich and Dusseldorf.

We regret that we must publish a special flight schedule for 13.11.2015 as well. Approximately 110.900 passengers are affected by 941 flight cancellations on 13.11.2015.

The company will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Flights from Lufthansa Group airlines Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by the strike actions and will therefore operate as planned.

Lufthansa passengers who have advised their mobile phone number in their customer profile or My Bookings on Lufthansa.com will automatically be informed by SMS about any cancellations.

Lufthansa regrets any inconveniences caused by the strike.
The Independent Flight Attendant’s Organization (UFO) has announced strike action for flights from 11. until 13.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced further strike action from Wednesday, 11.11.2015 until Friday, 13.11.2015 between 4.00 and 23.59 on all flights from/ to Frankfurt, Munich and Dusseldorf.

We regret that we must publish a special flight schedule for 12. and 13.11.2015 as well. Out of a total of 3,000 planned Lufthansa Group connections 933 flights have to be cancelled on 12.13.2015. Approximately 107.000 guests are affected by the flight cancellations. Approximately 110.910 passengers are affected by 941 flight cancellations on 13.11.2015.

The company will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Flights from Lufthansa Group airlines Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by the strike actions and will therefore operate as planned.

Lufthansa passengers who have advised their mobile phone number in their customer profile or My Bookings on Lufthansa.com will automatically be informed by SMS about any cancellations.

Lufthansa regrets any inconveniences caused by the strike.
Previous statements (11/11/15)

The Independent Flight Attendant’s Organization (UFO) has announced strike action for flights from 11. until 13.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced further strike action from Wednesday, 11.11.2015 until Friday, 13.11.2015 between 4.00 and 23.59 on all flights from/ to Frankfurt, Munich and Dusseldorf.

We regret that we must publish a special flight schedule for 12.11.2015 as well. Out of a total of 3,000 planned Lufthansa Group connections 933 flights have to be cancelled. Approximately 107,000 guests are affected by the flight cancellations. The company will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Flights from Lufthansa Group airlines Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by the strike actions and will therefore operate as planned.

Lufthansa passengers who have advised their mobile phone number in their customer profile or My Bookings on Lufthansa.com will automatically be informed by SMS about any cancellations.

Lufthansa regrets any inconveniences caused by the strike.
The Independent Flight Attendant’s Organization (UFO) has announced strike action for flights from 11. until 13.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced further strike action from Wednesday, 11.11.2015 until Friday, 13.11.2015 between 4.00 and 23.59 on all flights from/ to Frankfurt, Munich and Dusseldorf. Due to the strike actions Lufthansa has to cancel 931 flights on the 11 Nov 2015 resulting in about 96.000 passengers being affected by the flight cancellations.

Flights from Lufthansa Group airlines Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by the strike actions and will therefore operate as planned.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Lufthansa passengers who have advised their mobile phone number in their customer profile or My Bookings on Lufthansa.com will automatically be informed by SMS about any cancellations.

Lufthansa regrets any inconveniences caused by the strike.
Previous statements (10/11/15)

The Independent Flight Attendant’s Organization (UFO) has announced strike action for flights from 11. until 13.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced further strike action from Wednesday, 11.11.2015 until Friday, 13.11.2015 between 4.00 and 23.59 on all flights from/ to Frankfurt, Munich and Dusseldorf.

Flights from Lufthansa Group airlines Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by the strike actions and will therefore operate as planned.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Lufthansa regrets any inconveniences caused by the strike.
The Independent Flight Attendant´s Organization (UFO) has announced strike action for flights on 10.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced further strike action on Tuesday, 10.11.2015 for all Lufthansa longhaul flights from/ to Frankfurt between 4.30 and 23.00 as well as longhaul flights from/ to Munich between 5.00 and 23.59 and all flights from/ to Dusseldorf between 4.30 and 23.00.

Due to the strike actions Lufthansa has to cancel 126 long-haul and 10 continental connections resulting in about 27.300 passengers being affected by flight cancelations. Nearly all German and European continental flights will be operated as scheduled.

Flights from Lufthansa Group airlines Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by the strike actions and will therefore operate as planned.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Lufthansa regrets any inconveniences caused by the strike.
Previous statements (09/11/15)

The Independent Flight Attendant´s Organization (UFO) has announced strike action for flights on 10.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced further strike action on Tuesday, 10.11.2015 for all Lufthansa longhaul flights from/ to Frankfurt between 4.30 and 23.00 as well as longhaul flights from/ to Munich between 5.00 and 23.59 and all flights from/ to Dusseldorf between 4.30 and 23.00.

Flights from Lufthansa Group airlines Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by the strike actions and will therefore operate as planned.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Lufthansa regrets any inconveniences caused by the strike.
The Independent Flight Attendant’s Organization (UFO) has announced strike action for flights on 9.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced strike action for all Lufthansa flights from/ to Frankfurt and Dusseldorf on Monday, 9.11.2015 between 4.30 and 23.00 and flights from/to Munich between 4.30 and 00.00.

Flights operated by Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by potential strike actions and will therefore run as planned.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

On Monday, out of the approximately 3.000 planned connections about 929 continental and intercontinental flights had to be cancelled. Affected by these cancellations are in total approximately 113.000 passengers.

Lufthansa did publish a special timetable. Nearly all continental and intercontinental flights had to be cancelled. Exceptions are a few flights between Munich and Frankfurt to London Heathrow, Dublin, Ashgabat, Delhi, Hongkong and Tokio.

Flights from Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by the strike actions and will therefore operate as planned.

Lufthansa regrets any inconveniences caused by the strike.
Previous statements (08/11/15)

The Independent Flight Attendant’s Organization (UFO) has announced strike action for flights on 9.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced strike action for all Lufthansa flights from/ to Frankfurt and Dusseldorf on Monday, 9.11.2015 between 4.30 and 23.00 and flights from/to Munich between 4.30 and 00.00.

Flights operated by Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by potential strike actions and will therefore run as planned.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Lufthansa is working on a special flight plan, which will be published here during the course of the afternoon.

Lufthansa regrets any inconveniences caused by the strike.
Largely regular flight operations on 8 November after industrial action

The Independent Flight Attendant’s Union (UFO) has called on all Lufthansa flight attendants to take part in strike action from 6 November until 13 November.

A concrete announcement has thus far not been made by the union regarding further industrial action beyond 7 November. Flight operations will remain largely uninterrupted on 8 November. Isolated cancellations can, however, be expected due to operational reasons.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Lufthansa passengers, who provided Lufthansa with their mobile phone number in their customer profile or under "My bookings" on Lufthansa.com, will be informed about any cancellations via SMS.

Lufthansa regrets any inconveniences caused by the strike.
Previous statement (06/11/15)

The Independent Flight Attendant’s Organization (UFO) has announced strike action for flights on 6. and 7.11.2015

The Independent Flight Attendant’s Organization (UFO) has announced strike action for all Lufthansa flights from/ to Frankfurt and Dusseldorf on Friday, 6.11.2015 between 14.00 and 23.00 and Saturday, 7.11.2015 between 6.00 and 23.00 for all flights from/to Dusseldorf and for all flights operated with A319, A320, A321 and B737 from/to Frankfurt.

All intercontinental flights on 7.11.2015 will operate as scheduled.

Flights to and from Munich are not affected by the strike.

Flights operated by Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by potential strike actions and will therefore run as planned.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

A total of almost ten per cent of all flights of the Lufthansa Group have to be cancelled due to the union’s strike today. Out of a total of 3,000 planned connections, 290 flights are cancelled, including 15 intercontinental flights to and from Frankfurt and Dusseldorf.

Lufthansa regrets any inconveniences caused by the strike.
Previous LH statement on the strike (04/11/15):

Lufthansa information on announced strike action by the union of Independent Flight Attendants Organisation (UFO)
Current travel information


See below for the latest news about our current flight operation.
Lufthansa will publish a special flight plan once concrete strike measures are announced
Passengers are requested to stay up-to-date through lh.com once strike measures have been announced.

The Independent Flight Attendant’s Organization (UFO) has called on all Lufthansa flight attendants to take part in strike action from 6 November until 13 November. The union will announce further details during the course of Friday morning, 6 November, regarding possible strike measures from 12pm onwards.

Lufthansa will be able to publish a special flight plan once these concrete measures have been announced. Passengers are particularly affected by the limited time between this strike announcement and the commencement of industrial action, as planning possibilities are restricted.

Flights operated by Lufthansa CityLine, Germanwings, Eurowings, Air Dolomiti, Austrian Airlines, SWISS and Brussels Airlines are not affected by potential strike actions and will therefore run as planned.

Lufthansa will do its utmost to keep the effects of a strike to a minimum and to inform passengers as soon as possible. For that reason, Lufthansa requests all passengers early on to stay up-to-date by checking the flight status on LH.com.

Lufthansa passengers, who provided Lufthansa with their mobile phone number in their or under on Lufthansa.com, will be informed about any cancellations via SMS.

Lufthansa apologises for the strike related inconveniences, particularly, as the precise scope of the strike is still not known.
Rebooking

Eventhough the extent of a possible strike is not confirmed, we offer, as a gesture of goodwill, a transfer rule to our customers.

Passengers who are in possession of Lufthansa/SWISS/Austrian Airlines or Brussels Airlines tickets from 06.11.2015 till 13.11.2015 to/from/via Frankfurt/Munich/Düsseldorf, can rebook once free of charge online under My bookings.

The following conditions must be observed:

- Rebooking within the same booking class
- Tickets must be issued on/before 06.11.2015
- New date of travel must be on/before 28.02.2016
- Change of origin/destination and class of service/compartment are not permitted
- For all other ticket conditions, original fare conditions apply
Service Center

Affected passengers who could not use the mentioned self-service options, are requested to please contact our Service Center at +49(0)69-86-799-799*, or one of our local Lufthansa phone numbers.

We ask for your understanding that there may be longer waiting times due to the increased volume of calls.


* Calls from landlines are charged at local rates, prices from the mobile networks depend on the provider and may vary.
If and when a particular strike begins and flights are actually beginning to be cancelled, you can call LH and ask for a rebooking/rerouting.

LH usually rebooks to other LH Group carriers, any star alliance carrier or other IATA airline it has an interline agreement with. The preference to do so is in the same order and done only if the preferred alternative doesn't have any free seats in the class of service (not booking class). Award bookings are treated the same way, although you may be requested to contact the issuing carrier for reissuing the ticket. LH issued tickets are usually reissued using the ATC irreg system.

More details on irreg procedures here: http://www.flyertalk.com/forum/lufth...interview.html
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Old Jun 9, 15, 5:58 am
  #1  
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Join Date: May 2009
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Posts: 8,302
UFO (flight attendants) strike(s) 2015

Beware to anyone having a booking (or being planing to book with LH):

In addition to the (still) looming danger of any pilot strike, it seems quite certain that there will be a flight attendant strike as early as this summer

http://www.spiegel.de/wirtschaft/unt...a-1037894.html

http://www.handelsblatt.com/unterneh.../11890424.html

(No English source yet)

According to German Boulevard magazine SPON, they're in the "absolute" last round of talks till the 20th June, but it doesn't look like an agreement will be found, with strikes to follow "in summer".

There is no better way to strike
YuropFlyer is offline  
Old Jun 9, 15, 4:23 pm
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LH: nonstop strike.
Have a couple of 4U and LH shorthauls and 1 longhaul on LH to LAX scheduled in July. Rest on LX. Oh well..
f4freeJunior is offline  
Old Jun 9, 15, 5:19 pm
  #3  
 
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Originally Posted by f4freeJunior View Post
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LH: nonstop strike.
Have a couple of 4U and LH shorthauls and 1 longhaul on LH to LAX scheduled in July. Rest on LX. Oh well..
I know the past is not an indicator of the future, but at least the last strikes, the LH LAX longhauls were unaffected IME.
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Old Jun 9, 15, 8:44 pm
  #4  
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I wouldn't be worried too much.
Based on past expeierence, LH will rebook on other carriers.
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Old Jun 9, 15, 9:11 pm
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Originally Posted by Rambuster
I wouldn't be worried too much.
Based on past expeierence, LH will rebook on other carriers.
Then I will be rebooked on LX40 and hopefully be opuped . Couldn't happen with LH as I am in P .
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Old Jun 10, 15, 11:36 am
  #6  
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Based on past expeierence, LH will rebook on other carriers.
Haha, this was a good one.
Try to rebook via phone, you wont reach anyone.
Try to rebook online, an error is thrown.
warakorn is offline  
Old Jun 22, 15, 1:24 am
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I just heard on ZDF that there's again a risk of new strikes in the coming weeks
(details haven't been communicated yet)
JohnRain is offline  
Old Jun 22, 15, 2:29 am
  #8  
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Originally Posted by JohnRain View Post
I just heard on ZDF that there's again a risk of new strikes in the coming weeks
(details haven't been communicated yet)
Thats the cabin crew, not pilots.
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Old Jun 22, 15, 2:53 am
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Originally Posted by oliver2002 View Post
Thats the cabin crew, not pilots.
I feel so much better now...who needs a cabin crew anyway...
Details have just been released: if no deal is reached by Jul 1, strikes will start again.
http://de.reuters.com/article/compan...0P20SW20150622
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Old Jun 22, 15, 12:42 pm
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Watch out for July 1st.
Now may be the cabin crew's turn: http://www.reuters.com/article/2015/...0P20YG20150622
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Old Jun 22, 15, 1:03 pm
  #11  
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Another 30.000 HON miles compensation coming up in December I guess!
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Old Jun 22, 15, 3:22 pm
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Originally Posted by Forrest Bump View Post
Watch out for July 1st.
Now may be the cabin crew's turn: http://www.reuters.com/article/2015/...0P20YG20150622
I am flying AMS-MUC-GRU on 30 June. If the strike takes place, is the GRU flight likely to be cancelled given that it arrives on 1 July? I've been searching the discussion of last year's strikes trying to find a mention of similar cases in the past but no luck so far.
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Old Jun 22, 15, 3:39 pm
  #13  
 
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Originally Posted by krzysz View Post
I am flying AMS-MUC-GRU on 30 June. If the strike takes place, is the GRU flight likely to be cancelled given that it arrives on 1 July? I've been searching the discussion of last year's strikes trying to find a mention of similar cases in the past but no luck so far.
You should be fine. Most likely, LH505 will get cancelled [should the walkout go ahead]. I was in a similar situation during the strike in March (pilots were striking at the time, though) and my flight, also arriving on the day when industrial actions were supposed to commence, operated as per normal (the 'subsequent' flight back to MUC got cancelled).

G
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Old Jun 23, 15, 1:50 am
  #14  
 
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Originally Posted by Rambuster View Post
I wouldn't be worried too much.
Based on past expeierence, LH will rebook on other carriers.
How does this work in practice? I'm booked on a FRA-LAX in July and definitely don't want to be rebooked on UA. Can you refuse a rebooking and insist on a particular carrier? (LX in this case)
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Old Jun 23, 15, 2:02 am
  #15  
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Originally Posted by JohnRain View Post
How does this work in practice? I'm booked on a FRA-LAX in July and definitely don't want to be rebooked on UA. Can you refuse a rebooking and insist on a particular carrier? (LX in this case)
My point of view would be not to be too picky in such cases and to focus m ore on the aspect of getting from A to B in time.
If you've booked via travel agent, your agent will be authorised to rebook within certain boundries. You can discuss with the TA which options you have.

(By the way, the UA longhaul C product isn't too bad and you can always retro claim the original routing miles with LH later)
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