LH, LHR-BER, GermanWings and No Lounge Access
Mar 23, 2015, 7:35 am
#16
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
(a) Why on earth would the UA lounge let you in on a non *A flight?! The LH lounge is different - Germanwings are "allowing" certain customers to use it under certain conditions.
I will ask the LH lounge next Wednesday when departing with LX.
Mar 23, 2015, 8:28 am
#17
Original Poster
Join Date: Nov 2011
Posts: 101
This is where you're losing me.
(a) Why on earth would the UA lounge let you in on a non *A flight?! The LH lounge is different - Germanwings are "allowing" certain customers to use it under certain conditions.
(b) Your quote from the lounge attendant suggests that at some point you must have become aware that you're placing that person's job at risk if you (continue to) suggest s/he bends the rules for you. I can only hope that you stopped pushing at that point.
FWIW, I really dislike the path LH is pursuing with 4U - but the only remedy is not to fly them.
(a) Why on earth would the UA lounge let you in on a non *A flight?! The LH lounge is different - Germanwings are "allowing" certain customers to use it under certain conditions.
(b) Your quote from the lounge attendant suggests that at some point you must have become aware that you're placing that person's job at risk if you (continue to) suggest s/he bends the rules for you. I can only hope that you stopped pushing at that point.
FWIW, I really dislike the path LH is pursuing with 4U - but the only remedy is not to fly them.
Re b) A bit melodramatic. She said it with a smile. This was not some pushy confrontation and there as no "continuing" to suggest anything.
Mar 23, 2015, 12:18 pm
#18
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,667
Obviously this cost-saving exercise hasn't worked out so well and some non-LH elites (UA) are again allowed into (some?) LH lounges when flying the low cost airline.
HTB.
Mar 23, 2015, 2:14 pm
#19
Join Date: Sep 2009
Location: ZRH
Programs: LH SEN, BAEC Bronze, S7 Приоритет, TrueBlue
Posts: 164
You might get lounge access with BA (OK in TXL, not that great in LHR), but you'd have to endure the horrible new BA short haul seating in both classes, which is worse than Germanwings' SMART/BEST seating IMHO, and overcrowded LHR T5. Some things to consider before heading over.
Mar 23, 2015, 2:34 pm
#20
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
I'm a UA1K - I do most of my flying on LH/LX
Like the OP, I'm incredibly frustrated with 4U - I now avoid it like the plague
Not only lounge access, but they are often more expensive:
Germanwings
Mon 30th Mar - Flight no 4U9343
Manchester - Manchester Intl (MAN) to Dusseldorf - Dusseldorf Arpt (DUS) Depart 15:55 Arrive 18:20
Thu 2nd Apr - Flight no 4U9344
Dusseldorf - Dusseldorf Arpt (DUS) to Manchester - Manchester Intl (MAN) Depart 18:55 Arrive 19:25
Economy fare - Ł400.00 plus Ł58.50 airline taxes
Lufthansa
Mon 30th Mar - Flight no LH2501
Manchester - Manchester Intl (MAN) to Munich - Munich Intl Arpt (MUC) Depart 10:40 Arrive 13:40
Mon 30th Mar - Flight no LH2012
Munich - Munich Intl Arpt (MUC) to Dusseldorf - Dusseldorf Arpt (DUS) Depart 14:25 Arrive 15:35
Thu 2nd Apr - Flight no LH87
Dusseldorf - Dusseldorf Arpt (DUS) to Frankfurt - Frankfurt Intl (FRA) Depart 19:30 Arrive 20:25
Thu 2nd Apr - Flight no LH948
Frankfurt - Frankfurt Intl (FRA) to Manchester - Manchester Intl (MAN) Depart 22:15 Arrive 23:00
Economy fare - Ł123.00 plus Ł160.64 airline taxes
So, better flight times, guaranteed lounge access & more miles - why would I fly 4U??
Like the OP, I'm incredibly frustrated with 4U - I now avoid it like the plague
Not only lounge access, but they are often more expensive:
Germanwings
Mon 30th Mar - Flight no 4U9343
Manchester - Manchester Intl (MAN) to Dusseldorf - Dusseldorf Arpt (DUS) Depart 15:55 Arrive 18:20
Thu 2nd Apr - Flight no 4U9344
Dusseldorf - Dusseldorf Arpt (DUS) to Manchester - Manchester Intl (MAN) Depart 18:55 Arrive 19:25
Economy fare - Ł400.00 plus Ł58.50 airline taxes
Lufthansa
Mon 30th Mar - Flight no LH2501
Manchester - Manchester Intl (MAN) to Munich - Munich Intl Arpt (MUC) Depart 10:40 Arrive 13:40
Mon 30th Mar - Flight no LH2012
Munich - Munich Intl Arpt (MUC) to Dusseldorf - Dusseldorf Arpt (DUS) Depart 14:25 Arrive 15:35
Thu 2nd Apr - Flight no LH87
Dusseldorf - Dusseldorf Arpt (DUS) to Frankfurt - Frankfurt Intl (FRA) Depart 19:30 Arrive 20:25
Thu 2nd Apr - Flight no LH948
Frankfurt - Frankfurt Intl (FRA) to Manchester - Manchester Intl (MAN) Depart 22:15 Arrive 23:00
Economy fare - Ł123.00 plus Ł160.64 airline taxes
So, better flight times, guaranteed lounge access & more miles - why would I fly 4U??
Mar 24, 2015, 12:43 am
#21
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
Same experience intra-Germany: CGN-HAM and back was over 400€ while LH gladly sold me this as a connection through Munich for 180€. The longer flighttime meant getting up two hours earlier, but other than that it was fully worth it...
Greetings - Dirk
Greetings - Dirk
Mar 24, 2015, 12:56 am
#22
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,474
Jun 25, 2015, 6:49 pm
#23
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,959
If anyone can find the documentation that proves that UA Star Golds get access to LH lounges when on 4U, can you please share? I have a connection DUB-DUS-MAD and am hoping to have access in DUS.
Jun 25, 2015, 7:40 pm
#24
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
Wirelessly posted (Mozilla/5.0 (BB10; Touch) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.2.1.3442 Mobile Safari/537.35+)
You should be good. I connected in DUS last week on a basic fare and was let in with my guest.
Originally Posted by SkyTeam777
If anyone can find the documentation that proves that UA Star Golds get access to LH lounges when on 4U, can you please share? I have a connection DUB-DUS-MAD and am hoping to have access in DUS.
Jun 26, 2015, 6:07 am
#26
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Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
United gold cardholders should get access into the LH Lounge, when departing on a 4U flight, regardless of fare class.
I will ask the LH lounge next Wednesday when departing with LX.
I will ask the LH lounge next Wednesday when departing with LX.
United gold cardholders can access the LH SEN lounge, when departing on an 4U flight - regardless of fare class.
Apr 2, 2016, 11:42 pm
#27
Join Date: Mar 2012
Posts: 58
*G from TK - lounge access at LHR when flying 4U?
Hi everyone!
I have wreathe previous posts and from what I read it seems like *G cutsomer from UA and ANA are being granted access to the LH lounges when flying 4U economy. Does anybody know whether this applies to TK *G card holder s well?
Thanks :-)
P
I have wreathe previous posts and from what I read it seems like *G cutsomer from UA and ANA are being granted access to the LH lounges when flying 4U economy. Does anybody know whether this applies to TK *G card holder s well?
Thanks :-)
P
Apr 3, 2016, 2:23 am
#28
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,509
No. UA and ANA made a special arrangement for their *G customers to access LH lounges when flying 4U. As far as I know TK has not made such an arrangement.
Apr 3, 2016, 2:45 am
#29
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,509
Advice for passengers who are departing with Eurowings:
- Passengers have free access to the Lufthansa Senator and Business Lounges in Germany provided they have a Miles & More HON Circle Member or Senator Card.
- Passengers who have booked the Eurowings BEST fare and Frequent Travellers who have booked the SMART fare are entitled to use the Lufthansa Business Lounges on the day of their flight.
- Passengers who have a Star Alliance Gold Card, however, do not have access to the Lufthansa Lounges. Exceptions to this are the Star Alliance Gold Card customers of the airlines United Airlines (UA) and All Nippon Airways (NH), who receive access to Lufthansa’s Senator and Business Lounges.
