New SN fares: booking class N?

Old Aug 29, 14, 12:44 pm
  #1  
Original Poster
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,379
New SN fares: booking class N?

Hello everybody,

I just booked some dirt cheap tickets on SN for the Christmas period with the new fare Check & Go. A couple of things I have noticed:

- Elites still get one free bag, unlike the bag-free fares of NZ
- My outbound books in fare class "N", which is nowhere to be found on the M&M earning chart for SN. Return books in E.

I'll see if I'll have to fight to get a bag checked and to get my hard earned 125 miles
malmostoso is offline  
Old Aug 30, 14, 1:50 pm
  #2  
 
Join Date: Apr 2006
Location: Asia
Programs: LH FTL, EB, AB, PS, VV, NH
Posts: 860
Perhaps N is the new booking class for [email protected] class. More info about 4 different classes is here: http://www.brusselsairlines.com/en-b...omparison.aspx

And immediately a couple of questions:
1) Do FTL/SEN/HON pax get their luggage allowance honored when traveling on this new [email protected] fare? Or will be like with BA: cheapest fare=no checked luggage regardless of status;
2) What about lounge access?
3) For [email protected] fares, airport check in is not available, instead "Self check-in terminals are at your disposal." What to do in stations like TXL or WAW where LH machine does not recognize SN booking and sends you to "any LH counter" only to be told by the personnel that only specially designated counter opened for a given SN flight will be able to check in for the flight.
4) The other new "Light&Relax" has a very attractive feature "Change to an earlier flight on the same day" with a note "Change to an earlier flight is possible at the airport and subject to availability in the same travel class." Does this mean that SN is following LH in zeroing out anything but Y/J on the day of departure?
olm022 is offline  
Old Aug 30, 14, 3:55 pm
  #3  
Original Poster
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,379
As for (1), the link I posted above seems to guarantee free luggage for elites.
As for (2), it is a Star Alliance flight so I don't see why they would be allowed to refuse lounge access.
As for (3) and (4), no idea
malmostoso is offline  
Old Sep 1, 14, 5:56 am
  #4  
 
Join Date: Jan 2013
Location: Chicago, USA
Programs: TK Elite ...and blue, lots of blue...
Posts: 717
Would be great if kimdaenen from SN could explain...
Ghentleman is offline  
Old Dec 23, 14, 4:32 am
  #5  
Original Poster
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,379
Today I checked in for my upcoming Check & Go flight and I refreshed the checked luggage rules. They have been changed.

As of February 1st, 2015, SEN/HON/*G travelling in Check & Go do not receive a free piece of luggage with their fare. I am not sure whether this 1/2/15 is the travelling date or the booking date.

Boo to SN.

EDIT: Booking class N has been added to SN's earning chart, and it earns 125 miles.
malmostoso is offline  
Old Dec 23, 14, 8:23 am
  #6  
 
Join Date: Jan 2013
Location: Chicago, USA
Programs: TK Elite ...and blue, lots of blue...
Posts: 717
Originally Posted by malmostoso View Post
Today I checked in for my upcoming Check & Go flight and I refreshed the checked luggage rules. They have been changed.

As of February 1st, 2015, SEN/HON/*G travelling in Check & Go do not receive a free piece of luggage with their fare. I am not sure whether this 1/2/15 is the travelling date or the booking date.

Boo to SN.

EDIT: Booking class N has been added to SN's earning chart, and it earns 125 miles.
Boo indeed.
Ghentleman is offline  
Old Dec 23, 14, 2:48 pm
  #7  
 
Join Date: Sep 2013
Programs: A3*G
Posts: 23
4) The other new "Light&Relax" has a very attractive feature "Change to an earlier flight on the same day" with a note "Change to an earlier flight is possible at the airport and subject to availability in the same travel class." Does this mean that SN is following LH in zeroing out anything but Y/J on the day of departure?
On the brighter side, I had very good experience this fall with this "change to an earlier flight". SN did not zero'ed out all the classes and I was always (4 out of 4 times) able to change to an earlier flight.

A strange side effect that will certainly not last : it looks like emergency exit rows are the last assigned (and not availabled during OLCI), meaning I even got one half of the time, when the flights were >95% full.
GVAxBRU is offline  
Old Apr 2, 15, 4:30 am
  #8  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 36,912
As I was researching on flight options for an upcoming work trip I found this curiousity:


View Screen Capture


Both C&G and L&R book into V, the F&F into M

View Screen Capture
oliver2002 is offline  
Old Apr 2, 15, 7:02 am
  #9  
 
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 7,714
How do you work that out? My last [email protected] trip booked into L on the outbound and S on the inbound. Fares seem really variable depending on the destination (i.e. Zurich seems really expensive, Manchester too, while Geneva is more reasonable thanks probably to U2 competition).
Concerto is offline  
Old Apr 3, 15, 11:49 am
  #10  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 36,912
The booking class shows in the next booking step!
oliver2002 is offline  
Old Apr 3, 15, 4:52 pm
  #11  
 
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 7,714
Great! Is the SN website actually usable these days then? It used to be awful, a total joke. I tend to book more and more with expedia and other OTAs these days, because they offer combinations that the airline websites, which are so blindly limited, would never offer. For example, the recent 167 I paid for BSL-BRU/BRU-GVA was some ridiculous price when I checked the SN website.
Concerto is offline  
Old Apr 4, 15, 4:31 pm
  #12  
 
Join Date: May 2003
Location: JUB
Posts: 1,976
I was nearly caught out with the removal of baggage entitlement for *G. They initially wanted 85euros for a bag, as it was an agency booking... But with evidence (e-ticket) that the fare was purchased before the rule changes, I managed to persuade them to waive the charge.
Dan72 is offline  

Thread Tools
Search this Thread