MM shows availability but not PPB

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Old Jun 12, 14, 12:12 am
  #1  
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MM shows availability but not PPB

Hi guys,

I always thought that both awards come from the same bucket, but now when I wanted to book an award and had check the MM avail., the same flight isn't available through PPB. Did I miss a recent change, or did I get BS?

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TheAirman
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Old Jun 12, 14, 12:36 am
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I've tried to get PPB tickets and upgrades several times when I saw availability at M&M. But I never got the flights and the upgrades never went through. It may have to do with better award availability shown for SEN at M&M which means nothing for PPB.

Seriously, I use PPB points to buy worldshop stuff nowadays.
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Old Jun 12, 14, 1:04 am
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Originally Posted by ralfkrippner View Post
It may have to do with better award availability shown for SEN at M&M which means nothing for PPB.
Well i Checked with SEN and FTL status - both show availability but not PPB.
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Old Jun 12, 14, 4:13 am
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Just now I checked oneway biz award availability for a FCO-FRA next year in April on a Monday afternoon (not during easter holidays). M&M has full availability. PPB has none, only available in eco.

Result: I will probably book Airberlin, Condor or Germanwings for a cheap eco fare.
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Old Jun 12, 14, 7:01 am
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M&M and PPB have different buckets.
Usually PPB has much better availability, even short notice.

Last year I even got a PPB seat on DUS-MUC, even though the flight was J0Y0!
Revenue ticket could only have been purchased via HON booking guarantee.

Fantastic to get a PPB seat!
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Old Mar 23, 15, 9:01 pm
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Hi Guys,

I am really thinking that PPB is the biggest Scam ever ! I have points expiring soon and I am trying to get an upgrade but none of the flight can be confirmed !!!

I do not see why M&M and PPB are not sharing the same flight availability as at the end it is the same : business class booking is I

I asked the LH agent what can I do about the miles expiring and she replies that I can buy "lounge access" : very usefull when you are SEN !!!

I am wondering how do you check the PPB availability ? Then I log on I have no link to check the availability ?

Matbkk
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Old Mar 24, 15, 7:31 am
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Originally Posted by mat_bkk View Post
Hi Guys,

I am really thinking that PPB is the biggest Scam ever ! I have points expiring soon and I am trying to get an upgrade but none of the flight can be confirmed !!!

I do not see why M&M and PPB are not sharing the same flight availability as at the end it is the same : business class booking is I

I asked the LH agent what can I do about the miles expiring and she replies that I can buy "lounge access" : very usefull when you are SEN !!!

I am wondering how do you check the PPB availability ? Then I log on I have no link to check the availability ?

Matbkk
I must say, I am very pleased with PPB. I have 3/3 upgrade success. I normally check availability first before buying and buy an upgradable fare.

First 2 where confirmed instantly, the last one waitlisted and cleared after 4 days or so.
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Old Mar 24, 15, 8:06 pm
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Originally Posted by tgj1974 View Post
I must say, I am very pleased with PPB. I have 3/3 upgrade success. I normally check availability first before buying and buy an upgradable fare.
Thanks for your reply. That's my point, how are you checking the availability ?
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Old Mar 25, 15, 2:05 am
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Very strange.
I used PPB points many times for tickets and for Y->C and also for C->F upgrades and every single time I got what I requested. Last time it was in November 2014.
But it was also done manually by Lufthansa local office, who made me reservation after what I sent the e-mail to PPB customer service, they deducted points and issued ticket.
My opinion was even opposite --> PPB availability is better than M&M SEN, but that is just a guess.
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Old Mar 25, 15, 4:06 am
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Originally Posted by Raul_R View Post
My opinion was even opposite --> PPB availability is better than M&M SEN, but that is just a guess.
You are maybe right.
But as exemple for Business the upgrade class is "I" for both M&M and PPB. Why they would not give the PPB ticket when the M&M ticket is available ?

My guess is that PPB Staff have more power to release a seat than M&M Staff.

A "disavantage" of PPB is that you can use their service only during their opening hours so you cannot really get last minute upgrade.

An advantage if I am not wrong the upgradable classes are very large compared to M&M.

Mat
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Old Mar 25, 15, 12:06 pm
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PPB availability is fantasitc.
I recently booked a DUS-MUC flight which was J0C0D0Y0 in revenue classes, but I managed to get a PPB I class award!
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Old Mar 25, 15, 4:21 pm
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Originally Posted by mat_bkk View Post
Thanks for your reply. That's my point, how are you checking the availability ?
Call or mail, works well :-)
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Old Mar 26, 15, 3:50 am
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Originally Posted by tgj1974 View Post
Call or mail, works well :-)
In Belgium maybe, my PPB head office is in Thailand and it is not the most efficient.
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Old Mar 27, 15, 2:26 am
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Had same issue here. M&M showing plenty of availability for upgrades (ZRH-NRT), but they didn't go thru with PPB. I bought economy tickets based on that assumption... and I got stuck in economy.
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Old Mar 27, 15, 4:17 pm
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I have used PPB upgrades Y->C on FRA/MUC-ORD and ORD-FRA/MUC. Every single time I requested one I got one, maybe 10 times last year.

I never checked availability, I just requested to be waitlisted on booking class I and usually 3 days before the flight the upgrade cleared. However, waitlisting on booking class I may only be available to SENs.
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