Lufthansa business class [merged] experience reports
Jul 3, 2019, 1:23 am
#436
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,168
11 posts pertaining to the detailled discussion of the food served (or not served) have been moved here: https://www.flyertalk.com/forum/luft...rst-class.html
Regards Oliver2002
Mod M&M forum
Regards Oliver2002
Mod M&M forum
Jul 3, 2019, 4:58 am
#437
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,621
Flew LH347 ORD - MUC on the new a350-900 in biz.....god awful experience. They were short 2 people so they told us at the beginning they wont be able to serve breakfast. The drawers in the unit were falling apart. Then when i land, LH texts me they forgot to load my bag. It game 6hrs later and they still have yet to deliver it to my hotel. Ive been waiting since sunday (Tuesday 11am currently) to deliver my bags. Had important meetings i had to do in shorts and t-shirt. I will never fly LH again.
Its great that they could give a chit about customer service. I even asked if i could come to MUC airport to get my bag and they said no....still haven't heard from the hotel if it arrived. They promised me yesterday 3pm.....nothing.
update: the german factory guys are trying to help me here and lufthansa said not our problem anymore, they handed it off to a courier and the courier wont answer their phones. This is absolutely ridiculous.
Jul 4, 2019, 7:31 am
#438
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Flew LH347 ORD - MUC on the new a350-900 in biz.....god awful experience. They were short 2 people so they told us at the beginning they wont be able to serve breakfast. The drawers in the unit were falling apart. Then when i land, LH texts me they forgot to load my bag. It game 6hrs later and they still have yet to deliver it to my hotel. Ive been waiting since sunday (Tuesday 11am currently) to deliver my bags. Had important meetings i had to do in shorts and t-shirt. I will never fly LH again.
Its great that they could give a chit about customer service. I even asked if i could come to MUC airport to get my bag and they said no....still haven't heard from the hotel if it arrived. They promised me yesterday 3pm.....nothing.
update: the german factory guys are trying to help me here and lufthansa said not our problem anymore, they handed it off to a courier and the courier wont answer their phones. This is absolutely ridiculous.
Jul 4, 2019, 11:27 am
#439
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,638
2 crew short doesn’t even sound legal, let alone unusual & skipping an entire service, bizarre
Sep 17, 2019, 12:52 pm
#440
Join Date: Sep 2013
Location: Bergen - Norway
Programs: EBD , FBG
Posts: 563
J - differences on LH planes
Hi,
Could anyone share experiences with different J cabins on LH planes, based on type and age of aircraft?
Is there a lot of difference in cabin and experience between, for instance, the upper-deck of a 747-400 retrofitted J cabin, and the new 350-900 J cabin?
Also, is there a lot of difference in the upper-deck of the 747-4 and the 747-8?
Thanks
Could anyone share experiences with different J cabins on LH planes, based on type and age of aircraft?
Is there a lot of difference in cabin and experience between, for instance, the upper-deck of a 747-400 retrofitted J cabin, and the new 350-900 J cabin?
Also, is there a lot of difference in the upper-deck of the 747-4 and the 747-8?
Thanks
Sep 17, 2019, 12:58 pm
#441
Join Date: May 2005
Location: Singapore, Singapore
Programs: LH HON, SQ QPPS, QR Gold, Sixt Diamond
Posts: 228
There are only fine nuances.
1) Seat is generally the same
2) Some seat pairs will have the footrests joined, others not (refer to seatmaps)
3) Some window seats on A380 and B748 will have storage on side of window, creating extra space
4) Some monitors will be larger eg A359 larger than B744
5) some planes have Business middle seats (B744)
other FTers pls expand...
1) Seat is generally the same
2) Some seat pairs will have the footrests joined, others not (refer to seatmaps)
3) Some window seats on A380 and B748 will have storage on side of window, creating extra space
4) Some monitors will be larger eg A359 larger than B744
5) some planes have Business middle seats (B744)
other FTers pls expand...
Sep 17, 2019, 4:17 pm
#443
Join Date: Sep 2018
Location: London, Paris
Programs: LH HON, AF Platinum
Posts: 2,001
Sep 18, 2019, 1:13 am
#444
Join Date: May 2017
Posts: 7
Snacks
Regarding snack between main meals on LH planes. A350 has small “buffet” thing where they put drinks, chips, apples etc. Few times when flying 747 (upper deck) they put olives and almonds at the rear of the cabin. Besides that when I asked about any snack usual response was “we have only chocolate” or “we don’t have anything”.
In Menu LH always writes that they have snacks mid flight - is it somehow airplane dependent/crew dependent or they just usually don’t have anything?
In Menu LH always writes that they have snacks mid flight - is it somehow airplane dependent/crew dependent or they just usually don’t have anything?
Sep 18, 2019, 8:54 am
#445
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,724
Sep 18, 2019, 9:03 am
#446
Join Date: Sep 2018
Location: London, Paris
Programs: LH HON, AF Platinum
Posts: 2,001
Sep 18, 2019, 10:27 am
#447
Join Date: Sep 2013
Location: Bergen - Norway
Programs: EBD , FBG
Posts: 563
I’m flying FRA-ICN on the upper-deck of a 747-400 with lufty soon. I believe lufty has a good seat when one is flying two together and wants to be a bit social and talk...
Sep 18, 2019, 11:13 am
#448
Join Date: Sep 2018
Location: London, Paris
Programs: LH HON, AF Platinum
Posts: 2,001
I flew a United 777 on last Friday. I was in Economy and walked through the J section, which is what I assume you call dorm room. 8 J seats in each row, and I honestly think I’d rather do a Y aisle seat than sitting between strangers in those J seats. They looked awfully tight...
I’m flying FRA-ICN on the upper-deck of a 747-400 with lufty soon. I believe lufty has a good seat when one is flying two together and wants to be a bit social and talk...
I’m flying FRA-ICN on the upper-deck of a 747-400 with lufty soon. I believe lufty has a good seat when one is flying two together and wants to be a bit social and talk...
Lufthansa isn't the best ever. Could be 1-2-1, but it's acceptable.
