Mar 28, 2014, 7:06 am
Last edit by: warakorn
VC has announced a stike phase from 0am on 02APR14 till 11.59pm on 04APR14:
Expect massive advance cancellations. VC pilots only operate LH Mainline A32S, B737 and longhaul widebodies, so expect cancellations on such flights.
The current list of cancellations can be found here:
http://www.lufthansa.com/online/portal/lh/de/flight_services/cancelled_flights?nodeid=118127922&l=de&cid=18002
Or just open your booking and take a look.
Once the cancellation is announced LH allows rebooking online or via the phone. The exact procedure is described here: http://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more/1541419-flyertalk-vielfliegertreff-lufthansa-irreg-interview.html
According to EU passenger rights regulation EC261/2004 article 8, the operating carrier (Lufthansa) is responsible to reroute passengers under comparable transport conditions, to their final destination at the earliest opportunity.
Article 8 also applies in situations like strikes.
Tickets issued for 2-4APR just received a waiver to rebook for free:
Die VC wird ihre Mitglieder vom 02. April 00.00 Uhr bis 04. April 23.59 Uhr zum bundesweiten Arbeitskampf zur Durchsetzung eines neuen Tarifvertrages Übergangsversorgung aufrufen.
The current list of cancellations can be found here:
http://www.lufthansa.com/online/portal/lh/de/flight_services/cancelled_flights?nodeid=118127922&l=de&cid=18002
Or just open your booking and take a look.
Once the cancellation is announced LH allows rebooking online or via the phone. The exact procedure is described here: http://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more/1541419-flyertalk-vielfliegertreff-lufthansa-irreg-interview.html
According to EU passenger rights regulation EC261/2004 article 8, the operating carrier (Lufthansa) is responsible to reroute passengers under comparable transport conditions, to their final destination at the earliest opportunity.
Article 8 also applies in situations like strikes.
Tickets issued for 2-4APR just received a waiver to rebook for free:
Announced strike of the pilots union from April, 2nd – 4th, 2014
The pilots union “Vereinigung Cockpit” (VC) has called upon its members at Lufthansa, Lufthansa Cargo and Germanwings to cease work for three days from Wednesday, April 2nd 2014, 00:00, to Friday, 4th April 2014, at 23:59 at all German airports.
In order to keep impact of the strike as low as possible, Lufthansa will inform its customers about details of flight cancellations and alternative travel options via www.LH.com as soon as possible. Customers, who advised their contact information, will be informed by e-mail and SMS notifications about changes of their flights.
Lufthansa will publish a list with cancelled flights as well as information for passenger services on Monday afternoon, 31st March 2014.
Passengers holding a Lufthansa/SWISS/Austrian Airlines or Brussels ticket for flights on April 2nd – April 4th, 2014 from/to/via Germany, are permitted to rebook their flight once free of charge online via My Bookings with immediate effect, provided that:
- the ticket was issued on/before March 28th, 2014
- the new travel date is on/before September 30th, 2014
- the original ticket class remains
- all other fare conditions are adhered to
Passengers may also contact our service center on +49(0)69-86-799-799* or via one of our local phone numbers.
* Calls from German landlines at local rates, call charges from German mobile networks may vary dependent upon the provider
The pilots union “Vereinigung Cockpit” (VC) has called upon its members at Lufthansa, Lufthansa Cargo and Germanwings to cease work for three days from Wednesday, April 2nd 2014, 00:00, to Friday, 4th April 2014, at 23:59 at all German airports.
In order to keep impact of the strike as low as possible, Lufthansa will inform its customers about details of flight cancellations and alternative travel options via www.LH.com as soon as possible. Customers, who advised their contact information, will be informed by e-mail and SMS notifications about changes of their flights.
Lufthansa will publish a list with cancelled flights as well as information for passenger services on Monday afternoon, 31st March 2014.
Passengers holding a Lufthansa/SWISS/Austrian Airlines or Brussels ticket for flights on April 2nd – April 4th, 2014 from/to/via Germany, are permitted to rebook their flight once free of charge online via My Bookings with immediate effect, provided that:
- the ticket was issued on/before March 28th, 2014
- the new travel date is on/before September 30th, 2014
- the original ticket class remains
- all other fare conditions are adhered to
Passengers may also contact our service center on +49(0)69-86-799-799* or via one of our local phone numbers.
* Calls from German landlines at local rates, call charges from German mobile networks may vary dependent upon the provider
VC Pilots Strike 02-04 APR 2014 [discussion & info wiki]
Mar 28, 2014, 8:49 am
#91
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
Mar 28, 2014, 8:53 am
#93
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
Mar 28, 2014, 8:58 am
#94
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,892
What is the LH protocol here for other airlines' tickets?
We're holding a UA-issued award ticket 1 Apr BOS-FRA LH F => 2 Apr FRA-BKK LH F => 3 Apr BKK-HKG TG F. Inventory on the 2 April FRA-BKK flight is zeroed out.
We're willing to fly a day earlier, and there is room on FRA-BKK and BKK-HKG one day earlier, but there isn't LH F partner award inventory on the earlier BOS-FRA sector (although the flight is F3). I do not see good partner award inventory to replace FRA-BKK.
Are we supposed to call UA and have them say "we can't do anything about this, it's a LH flight problem", then call LH and have them say "we can't do anything about this, it's not our ticket" and just show up at the FCT and hope for the best? What outcome can we expect here?
We're holding a UA-issued award ticket 1 Apr BOS-FRA LH F => 2 Apr FRA-BKK LH F => 3 Apr BKK-HKG TG F. Inventory on the 2 April FRA-BKK flight is zeroed out.
We're willing to fly a day earlier, and there is room on FRA-BKK and BKK-HKG one day earlier, but there isn't LH F partner award inventory on the earlier BOS-FRA sector (although the flight is F3). I do not see good partner award inventory to replace FRA-BKK.
Are we supposed to call UA and have them say "we can't do anything about this, it's a LH flight problem", then call LH and have them say "we can't do anything about this, it's not our ticket" and just show up at the FCT and hope for the best? What outcome can we expect here?
Mar 28, 2014, 9:34 am
#95
Join Date: Feb 2013
Location: LGA, JFK
Posts: 1
Are we supposed to call UA and have them say "we can't do anything about this, it's a LH flight problem", then call LH and have them say "we can't do anything about this, it's not our ticket" and just show up at the FCT and hope for the best? What outcome can we expect here?
Mar 28, 2014, 9:36 am
#96
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
Mar 28, 2014, 9:53 am
#97
Join Date: Jul 2012
Location: ORD
Posts: 86
Anyone have any updates at 10:52a CST I called LH and they also said to call UA. I don't want to waste time and call UA for them to say call back because they haven't announced the flight advisory.
Mar 28, 2014, 9:55 am
#98
Join Date: Feb 2010
Location: YVR
Posts: 1,465
I am on Aeroplan award:
Apr 1 YVR-MUC 18:40-13:55+1 LH F
Apr 2 MUC-BKK 21:50-13:30+1 TG F
Are my flights affected? April 1st 18:40 PST is already April 2nd in Europe. And the flight arrives at MUC on April 2nd.
Also, are any airport services at MUC affected, which could make a connection to TG difficult?
Apr 1 YVR-MUC 18:40-13:55+1 LH F
Apr 2 MUC-BKK 21:50-13:30+1 TG F
Are my flights affected? April 1st 18:40 PST is already April 2nd in Europe. And the flight arrives at MUC on April 2nd.
Also, are any airport services at MUC affected, which could make a connection to TG difficult?
Mar 28, 2014, 10:02 am
#99
Join Date: Oct 2010
Posts: 46
Mar 28, 2014, 10:26 am
#100
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
Mar 28, 2014, 10:38 am
#101
Join Date: May 2012
Location: BSL/FRA
Programs: UA 1K, TK*G (not matched)
Posts: 160
Mar 28, 2014, 10:50 am
#102
Join Date: May 2012
Location: BSL/FRA
Programs: UA 1K, TK*G (not matched)
Posts: 160
"Ausnahme: Germanwings-Flüge, die von Eurowings durchgeführt werden, sind nicht vom Streik betroffen."
"Exception: All Germanwings flights operated by Eurowings are not affected by the strike."
Mar 28, 2014, 2:50 pm
#103
Join Date: Aug 2013
Location: Bay Area
Programs: UA *A (Gold), Avis (Gold), Marriott (Gold)
Posts: 29
Update
It was just reported on the TV in Munich (CNN) that a three day strike has been called. This is supposed to start April 1.
Also found at:
http://www.lufthansa.com/de/en/Travel-information
Also found at:
http://www.lufthansa.com/de/en/Travel-information
Last edited by subordinateflyer; Mar 28, 2014 at 2:53 pm Reason: Added site
Mar 28, 2014, 3:36 pm
#104
Join Date: Nov 2006
Location: BTS/VIE
Programs: LH MM**, HH Silver
Posts: 2,282
It was just reported on the TV in Munich (CNN) that a three day strike has been called. This is supposed to start April 1.
Also found at:
http://www.lufthansa.com/de/en/Travel-information
Also found at:
http://www.lufthansa.com/de/en/Travel-information
Mar 28, 2014, 7:29 pm
#105
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,259