involuntary downgrade LH F to C
Jul 7, 2013, 8:32 pm
#1
Original Poster
Join Date: Jul 2005
Location: SJU
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involuntary downgrade LH F to C
It appears my flight on 10JUL AUH-FRA A343 3-class config is being swapped for the 2 class config (seat map no longer comes up and it shows the 2 class config under flight information), but they are still selling F class which is odd. My booking still shows O class.
What should I expect at the airport? Do they offer the infamous 4000 eur downgrade compensation in an equipment swap situation?
What should I expect at the airport? Do they offer the infamous 4000 eur downgrade compensation in an equipment swap situation?
Jul 7, 2013, 8:45 pm
#2
Join Date: Jul 2004
Posts: 2,558
It appears my flight on 10JUL AUH-FRA A343 3-class config is being swapped for the 2 class config (seat map no longer comes up and it shows the 2 class config under flight information), but they are still selling F class which is odd. My booking still shows O class.
What should I expect at the airport? Do they offer the infamous 4000 eur downgrade compensation in an equipment swap situation?
What should I expect at the airport? Do they offer the infamous 4000 eur downgrade compensation in an equipment swap situation?
Jul 7, 2013, 9:45 pm
#3
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
Don't get your hope up too much. Where did you find the seatmap? Looks like the outbound flight the day before has F, so it would be highly likely that the return also has F.
[KVS Availability Tool 7.2.3/Diamond - Enhanced Seat Map: 09 Jul 2013/LH 618/FRA-AUH/343/First]
[KVS Availability Tool 7.2.3/Diamond - Enhanced Seat Map: 09 Jul 2013/LH 618/FRA-AUH/343/Business]
[KVS Availability Tool 7.2.3/Diamond - Enhanced Seat Map: 09 Jul 2013/LH 618/FRA-AUH/343/First]
Code:
A | D | G | K 1 + + + + 2 + + + + [+] Available [P] Preferred [G] Galley [-] Unavailable [X] Blocked [|] Aisle
Code:
A C | D | G | H K 3 - - - - - - 4 - - - - + - 10 + + + + + + 11 - + - + - - 12 - - + + - - 14 - - - - - + 15 + + + - - - 16 + + + + + - [+] Available [P] Preferred [G] Galley [-] Unavailable [X] Blocked [|] Aisle
Jul 7, 2013, 11:17 pm
#4
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Join Date: Jul 2005
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If you check the flight status on LH's website it pulls up the 2 class configuration (for both the outbound and return flights). This coupled with the fact that the seat map for my flight doesn't pull up leads me to believe that the equipment may have changed.
The outbound flight is also F8 which may be why they haven't restricted the seat map on that one yet.
It is odd that they haven't zeroed out F if indeed it is going to change, and even award seats are still available in F (if anyone is inclined to take a risk). In any case it will be interesting to see what happens.
The outbound flight is also F8 which may be why they haven't restricted the seat map on that one yet.
It is odd that they haven't zeroed out F if indeed it is going to change, and even award seats are still available in F (if anyone is inclined to take a risk). In any case it will be interesting to see what happens.
Jul 8, 2013, 3:47 am
#5
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Join Date: Jan 2005
Location: VCE
Posts: 14,165
It appears my flight on 10JUL AUH-FRA A343 3-class config is being swapped for the 2 class config (seat map no longer comes up and it shows the 2 class config under flight information), but they are still selling F class which is odd. My booking still shows O class.
What should I expect at the airport? Do they offer the infamous 4000 eur downgrade compensation in an equipment swap situation?
What should I expect at the airport? Do they offer the infamous 4000 eur downgrade compensation in an equipment swap situation?
Alternatively if you want to gamble you can do it- however there have been more than a few cases where they ask you to "refer to your ticketing carrier for compensation" which may result in 0 and a C class (old) flight.
Jul 8, 2013, 6:32 am
#6
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Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,505
If you want to fly F I would phone LH right away and see what the actual situation is.
Alternatively if you want to gamble you can do it- however there have been more than a few cases where they ask you to "refer to your ticketing carrier for compensation" which may result in 0 and a C class (old) flight.
Alternatively if you want to gamble you can do it- however there have been more than a few cases where they ask you to "refer to your ticketing carrier for compensation" which may result in 0 and a C class (old) flight.