Award flight cancelled
Jul 5, 2012, 3:42 pm
#1
Original Poster
Join Date: Nov 2010
Location: Landan
Programs: BA Gold, LH Gold, Ryanair Banned
Posts: 25
Award flight cancelled
Hi all
quick question regarding subject.
I should be flying in 7 hours but my award flight got cancelled (at least this time they informed me before I went to the airport).
I called the US Lufhtansa, because it was the only one working (the German one officially is too, but after 30 minutes of listening to Bach I got kinda bored).
Anyways, I got rebooked and will be ariving to my destination 5 hours later than initially planned. Question is - are award flights any different from regular in terms of getting compensated?
Cheers
quick question regarding subject.
I should be flying in 7 hours but my award flight got cancelled (at least this time they informed me before I went to the airport).
I called the US Lufhtansa, because it was the only one working (the German one officially is too, but after 30 minutes of listening to Bach I got kinda bored).
Anyways, I got rebooked and will be ariving to my destination 5 hours later than initially planned. Question is - are award flights any different from regular in terms of getting compensated?
Cheers
Jul 5, 2012, 5:05 pm
#3
Join Date: Nov 2007
Location: LEJ BRU
Posts: 1,156
It does not matter whether you've paid for your ticket with miles, money or peanuts in terms of application of EC passenger rights.
Jul 5, 2012, 7:24 pm
#4
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
Jul 6, 2012, 6:21 pm
#6
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
I meant (and made it clear in the 2nd line). Was the flight cancelled OR just your reservation?
OP says he was calling LH US office. If travel was just a US domestic flight then he is not due anything. He's lucky they even called him. Most US carriers would never think of doing something to help the passenger like placing a simple call
OP says he was calling LH US office. If travel was just a US domestic flight then he is not due anything. He's lucky they even called him. Most US carriers would never think of doing something to help the passenger like placing a simple call
Jul 7, 2012, 5:48 am
#7
Join Date: Nov 2007
Location: LEJ BRU
Posts: 1,156
If you want to know more you need to ask the OP, not me.
Jul 7, 2012, 7:02 am
#8
Join Date: Aug 2005
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Jul 7, 2012, 7:08 am
#9
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
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Posts: 38,257
Jul 7, 2012, 5:43 pm
#10
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
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