M&M after the system conversion
Feb 21, 2012, 9:03 am
#61
Join Date: Sep 2007
Programs: BAEC, M&L, Bonvoy
Posts: 1,339
What is the point of the new platform
I need a statement for calendar year 2011 and went offline trying to get my statement from the new M&M website and was dissapointed.
There is no option to specify from when to when statement is needed. This is a basic query into database, why is it so hard to give that option to users.
Now comes even better one:
Called M&M in the US and asked them if they can email me the statement for 2011 and the answer:
No, we can't. We have to request it and M&M will mail the paper statement to your address.
But I called M&M in the US and the answer was: No, sir. You called Lufthansa USA.
Go figure. Now I'm waiting for a paper statement.
There is no option to specify from when to when statement is needed. This is a basic query into database, why is it so hard to give that option to users.
Now comes even better one:
Called M&M in the US and asked them if they can email me the statement for 2011 and the answer:
No, we can't. We have to request it and M&M will mail the paper statement to your address.
But I called M&M in the US and the answer was: No, sir. You called Lufthansa USA.
Go figure. Now I'm waiting for a paper statement.
Feb 22, 2012, 11:49 am
#64
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
JFK-ZRH 3,919 miles
JFK-MUC 4,032 miles
Any idea what it was before? ZRH is further west than MUC, so it makes sense that it's closer to JFK.
JFK-MUC 4,032 miles
Any idea what it was before? ZRH is further west than MUC, so it makes sense that it's closer to JFK.
Last edited by NewbieRunner; Feb 22, 2012 at 12:08 pm Reason: corrected mileage
Feb 22, 2012, 12:00 pm
#65
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Feb 22, 2012, 12:09 pm
#66
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
Feb 22, 2012, 11:40 pm
#67
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,367
www.moremiles.com isn't redirecting anymore since the system conversion.
My account seems to be fine but all I have are Avis credits and of course the promotion isn't working and I only get 500 miles for each rental (should be 3000 by now).
My account seems to be fine but all I have are Avis credits and of course the promotion isn't working and I only get 500 miles for each rental (should be 3000 by now).
Feb 23, 2012, 12:11 am
#68
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
Feb 23, 2012, 12:55 am
#69
Join Date: Aug 2006
Location: MUC (home), DUS (office), XXX (customer)
Programs: LH, AB, SPG, CC, Sixt, EC
Posts: 6,334
Everything is about right in my account, even during the transition miles for flights and rental cars posted on time.
The only difference I see so far is that my miles for the Lufthansa credit card didn't post yet. They used to post about a day after they "sent" me the statement but all fine with me, so far, they haven't deducted what I owe either
The only difference I see so far is that my miles for the Lufthansa credit card didn't post yet. They used to post about a day after they "sent" me the statement but all fine with me, so far, they haven't deducted what I owe either
Feb 23, 2012, 3:53 am
#70
Join Date: Feb 2011
Location: WAW
Programs: A3*G, LH*S, BestWestern Platinum
Posts: 6
http://www.gcmap.com/mapui?P=JFK-MUC
http://www.gcmap.com/mapui?P=JFK-ZRH
Feb 23, 2012, 5:12 am
#72
Join Date: May 2008
Location: Montreal
Programs: Aeroplan, M&M
Posts: 583
Everything is about right in my account, even during the transition miles for flights and rental cars posted on time.
The only difference I see so far is that my miles for the Lufthansa credit card didn't post yet. They used to post about a day after they "sent" me the statement but all fine with me, so far, they haven't deducted what I owe either
The only difference I see so far is that my miles for the Lufthansa credit card didn't post yet. They used to post about a day after they "sent" me the statement but all fine with me, so far, they haven't deducted what I owe either
In any case, I was asked to consolidate both accounts when would facilitate the transition of the miles....
Feb 23, 2012, 6:32 am
#74
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
No, it doesn't. Hint: "great circle".
http://www.gcmap.com/mapui?P=JFK-MUC
http://www.gcmap.com/mapui?P=JFK-ZRH
http://www.gcmap.com/mapui?P=JFK-MUC
http://www.gcmap.com/mapui?P=JFK-ZRH
JFK (40°38'23"N 73°46'44"W) MUC (48°21'14"N 11°47'10"E) 51.2° (NE) 4038 mi
JFK (40°38'23"N 73°46'44"W) ZRH (47°27'53"N 8°32'57"E) 53.3° (NE) 3931 mi