Don't Fly Lufthansa!!
Jul 31, 2011, 1:00 am
#16
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,659
Jul 31, 2011, 1:47 am
#18
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,631
Jul 31, 2011, 3:00 am
#19
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
I remembered my first post was to ask a question.What I think FT might want to add something like, 'please don't sign up just to make a complaint' when new members sign up.
OT is careless, I don't see that's LH's problem, regardless of what airline you fly they won't let you back or search the whole plane for you. Flying is like taking a bus, you lost it then you report to lost and found and hope for the best.
Jul 31, 2011, 4:04 am
#20
Join Date: Feb 2005
Location: LUX
Programs: Miles and More
Posts: 187
So I had a total different experience.
So just look around your seat when the purser makes the announcement for the personal items shortly before landing.
Jul 31, 2011, 4:39 am
#21
Join Date: Nov 2004
Programs: Amanjunkie
Posts: 752
They are not helpful at all.
I left my iPod Touch on the plane...and realized it before boarding my next flight...15 minutes later. I notified the ticket counter and instead of calling the LH crew 1299 to check, the LH attendant gave me an email address and told me to send them a note when I get to the States. Duh?!! That's not helpful and we pay them for such service. The food is bad, the service is inept, and the planes are weak....why are they still in business?
I left my iPod Touch on the plane...and realized it before boarding my next flight...15 minutes later. I notified the ticket counter and instead of calling the LH crew 1299 to check, the LH attendant gave me an email address and told me to send them a note when I get to the States. Duh?!! That's not helpful and we pay them for such service. The food is bad, the service is inept, and the planes are weak....why are they still in business?
Blame airline
flawless logic
Jul 31, 2011, 7:08 am
#22
Join Date: Jul 2008
Location: EDI, CGN, NYC
Programs: LH-SEN, DL-Platinum
Posts: 973
Perhaps the OP is a bit over the top, but this does seem like lame behavior on the part of the LH staff.
I left a pair of Bose headphones on a plane to Barcelona once. The BCN ground staff was unhelpful, but I did eventually get my headphones back after contacting LHRelate, who was superb. (we miss you, Michelle!)
So I can sympathize with the OP, even if I might not have urged everyone not to fly LH...
I left a pair of Bose headphones on a plane to Barcelona once. The BCN ground staff was unhelpful, but I did eventually get my headphones back after contacting LHRelate, who was superb. (we miss you, Michelle!)
So I can sympathize with the OP, even if I might not have urged everyone not to fly LH...
Jul 31, 2011, 8:42 am
#23
Join Date: Sep 2000
Location: Berlin, Germany
Programs: DL DM/2MM, UA PE, HH Gold
Posts: 1,080
Hello Sarah,
don't know what you're complaining about but on my last flight out of FRA i've got a ipod free of charge! They simply put them in the seat pocket. Outstanding service i would say.
don't know what you're complaining about but on my last flight out of FRA i've got a ipod free of charge! They simply put them in the seat pocket. Outstanding service i would say.
Jul 31, 2011, 8:47 am
#24
Join Date: Jul 2011
Location: NYC
Programs: A3 Gold, LH Silver, Premier M&M Mastercard, OK Plus
Posts: 15
Jul 31, 2011, 9:27 am
#26
Suspended
Join Date: Mar 2010
Programs: Migros Cumulus Platinum Hero
Posts: 1,628
They are not helpful at all.
I left my iPod Touch on the plane...and realized it before boarding my next flight...15 minutes later. I notified the ticket counter and instead of calling the LH crew 1299 to check, the LH attendant gave me an email address and told me to send them a note when I get to the States. Duh?!! That's not helpful and we pay them for such service. The food is bad, the service is inept, and the planes are weak....why are they still in business?
I left my iPod Touch on the plane...and realized it before boarding my next flight...15 minutes later. I notified the ticket counter and instead of calling the LH crew 1299 to check, the LH attendant gave me an email address and told me to send them a note when I get to the States. Duh?!! That's not helpful and we pay them for such service. The food is bad, the service is inept, and the planes are weak....why are they still in business?
I agree, they are not helpful in your case. Shame on them
Jul 31, 2011, 2:19 pm
#30
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
They are not helpful at all.
I left my iPod Touch on the plane...and realized it before boarding my next flight...15 minutes later. I notified the ticket counter and instead of calling the LH crew 1299 to check, the LH attendant gave me an email address and told me to send them a note when I get to the States. Duh?!! That's not helpful and we pay them for such service. The food is bad, the service is inept, and the planes are weak....why are they still in business?
I left my iPod Touch on the plane...and realized it before boarding my next flight...15 minutes later. I notified the ticket counter and instead of calling the LH crew 1299 to check, the LH attendant gave me an email address and told me to send them a note when I get to the States. Duh?!! That's not helpful and we pay them for such service. The food is bad, the service is inept, and the planes are weak....why are they still in business?
Not in LH but in LX which I guess it follows a similar protocol: I left my mobile in a plane from BCN to ZRH and I only realized when I was in BUD(part of the same trip/ticket).
They also gave me a mail address,...After 3/4 days I collected my mobile in BCN ticket office, where I had asked them to send it, so ^
In any case, even if my phone would have never appeared, very likely I would still fly LX.
Good luck with your iPod!