Meilenschnppchen / Mileage Bargains [discounted award promo]
#406
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,524
For some reason I thought it was for January, in which case I would have used it even though the weather in LA can be not so brilliant in January. Must have not read it properly, because I always assume such bargains have to be booked so far in advance.
#408
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,524
The SWISS bargains also seem to be for last minute departures, which I find much better. Luckily it's not too hard to get to either Austria or Switzerland from Germany. I think only Lufthansa demand such a far out booking window.
#409
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
Since the mileage bargains are non-refundable, I actually prefer it that they're relatively last minute. I'd feel a lot worse about making a non-refundable booking several months into the future.
#413
Join Date: Oct 2015
Location: Belgium
Programs: SPG Platinum & Gold for life, M&M Senator, Flying Blue Platinum,
Posts: 90
Mileage Bargains
I was hoping somebody here could advise me how to get the attention of the M&M management?
I've tried calling the support desk, but unfortunately they are not really helping me...
I am struggling using my earned miles, was hoping to use them for the millage bargains, but it seemed to be impossible.
I've send an email to Miles & More, I am now awaiting some reaction, but I am not very hopeful.
Anybody here some advise how I can really benefit from my earned miles?
I might be at fault for not really understanding the program, but I hope somebody can just explain me, why it is so difficult to benefit from the M&M promotions.
Below the email I've send to M&M, explaining my frustrations:
Dear,
I am writing you regarding the monthly 'milage Bargains', I am writing at a time I got frustrated because of very poor experiences with the loyalty program.
During many years I have been earning miles by saving them on flights and American Express spendings. The plan was to use them at the moment I had enough miles to treat my little family for a long haul business class flight.
The monthly 'Milage Bargains' seemed like the perfect way to use them, but the opposite seems to be true.
This month, I've put my alarm at the 2nd of November to explore the new promotions, I was super excited to notice 3 great deals on the website: Singapore, Mexico City and San Diego!
Wow 3 top destinations to start our 'Springbreak Holidays'.
The excitement soon turned into great disappointment, none of the flights had availability for more than 1 person at the 50% discounted rate, even though you can still book other seats in business-class but only at the full '100% rate'.
There are seats available, but you refuse to offer them as a promotion, even with the travel and booking period as shown in the conditions of this promotion...
I am elite member of other frequent flyer programs and none of them make it this hard as 'Miles & More' to redeem miles for business class flights. On top of all that 'Miles and More' charges more than 500 for fuel surtaxes etc... whereas the average program charges less than 100.
It is also not possible to see on which days there are seats available at the promotion, you need to go through the entire booking each time. To end up with a disappointment every time.
It's hard to understand why Miles & More find it so difficult to reward their loyal customer, even with miles we saved for during years and years. My miles almost don't seem to have lots of value at Star Alliance...
I hope somebody from the Miles & More team can stand up and improve the award program and improve the entire customer experience.
I don't feel comfortable continuing my loyalty and membership while I feel cheated each time I try to use my miles.
Feel free to reach out to me and to discuss this issue.
If somebody can advise which days you have any availability from Brussels for any of the 3 destinations between 30/3 and 15/4, it would be very much appreciated. (2 adults and 2 childs)
Looking forward for a reply.
Best regards,
Remco
So am I being just a difficult or ignorant customer, or is anybody else here having the same issues?
I've tried calling the support desk, but unfortunately they are not really helping me...
I am struggling using my earned miles, was hoping to use them for the millage bargains, but it seemed to be impossible.
I've send an email to Miles & More, I am now awaiting some reaction, but I am not very hopeful.
Anybody here some advise how I can really benefit from my earned miles?
I might be at fault for not really understanding the program, but I hope somebody can just explain me, why it is so difficult to benefit from the M&M promotions.
Below the email I've send to M&M, explaining my frustrations:
Dear,
I am writing you regarding the monthly 'milage Bargains', I am writing at a time I got frustrated because of very poor experiences with the loyalty program.
During many years I have been earning miles by saving them on flights and American Express spendings. The plan was to use them at the moment I had enough miles to treat my little family for a long haul business class flight.
The monthly 'Milage Bargains' seemed like the perfect way to use them, but the opposite seems to be true.
This month, I've put my alarm at the 2nd of November to explore the new promotions, I was super excited to notice 3 great deals on the website: Singapore, Mexico City and San Diego!
Wow 3 top destinations to start our 'Springbreak Holidays'.
The excitement soon turned into great disappointment, none of the flights had availability for more than 1 person at the 50% discounted rate, even though you can still book other seats in business-class but only at the full '100% rate'.
There are seats available, but you refuse to offer them as a promotion, even with the travel and booking period as shown in the conditions of this promotion...
I am elite member of other frequent flyer programs and none of them make it this hard as 'Miles & More' to redeem miles for business class flights. On top of all that 'Miles and More' charges more than 500 for fuel surtaxes etc... whereas the average program charges less than 100.
It is also not possible to see on which days there are seats available at the promotion, you need to go through the entire booking each time. To end up with a disappointment every time.
It's hard to understand why Miles & More find it so difficult to reward their loyal customer, even with miles we saved for during years and years. My miles almost don't seem to have lots of value at Star Alliance...
I hope somebody from the Miles & More team can stand up and improve the award program and improve the entire customer experience.
I don't feel comfortable continuing my loyalty and membership while I feel cheated each time I try to use my miles.
Feel free to reach out to me and to discuss this issue.
If somebody can advise which days you have any availability from Brussels for any of the 3 destinations between 30/3 and 15/4, it would be very much appreciated. (2 adults and 2 childs)
Looking forward for a reply.
Best regards,
Remco
So am I being just a difficult or ignorant customer, or is anybody else here having the same issues?
#414
Join Date: Sep 2010
Location: CPH, BRU
Programs: LH SEN* (*G), EBG (*G)
Posts: 792
I think you are wasting your time and they dont really care. But expecting 4 tickets at discounted price, also seems a bit as wishful thinking, even for full price fares I dont think that would be possible.
#416
Join Date: Nov 2006
Location: BTS/VIE
Programs: LH MM**, HH Silver
Posts: 2,281
I also agree that expecting 4 seats on the same flight is really pushing it...
#417
Join Date: Oct 2017
Location: PVG, HKG
Programs: LH SEN, MU Gold, SPG Gold
Posts: 5
Took me a while to book two between HKG-LHR for my wife and me. Many choices out of HKG, but most of time you need to select work days as outbound date to see the 70k miles bargain deal pops up.
Since the SEN companion awards do not work for mileage bargains, I have to take some advance from mileage (30k).
1st time booking did not go through, and the service line lady confirmed me (after asking supervisor) that mileage advance won't work for bargains. But 5 mins off the phone, I refreshed the webpage, and it went through with around 30k miles advance
Since the SEN companion awards do not work for mileage bargains, I have to take some advance from mileage (30k).
1st time booking did not go through, and the service line lady confirmed me (after asking supervisor) that mileage advance won't work for bargains. But 5 mins off the phone, I refreshed the webpage, and it went through with around 30k miles advance
Last edited by serali; Nov 11, 2017 at 4:13 am
#418
Join Date: Sep 2016
Programs: Bonvoy Titanium, Alaska MVPG75
Posts: 89
Anyone know how to get actual dates/pricing for these?
I see "Business fuer 55,000 M" and when I click to see what dates are available, it requires me to log in. When I do, it says I need to have at least 7K in my account to do anything further.
I don't have those as I was going to transfer SPG points to Lufthansa once I see which dates are available.
Any suggestions on how to get dates/pricing?
I see "Business fuer 55,000 M" and when I click to see what dates are available, it requires me to log in. When I do, it says I need to have at least 7K in my account to do anything further.
I don't have those as I was going to transfer SPG points to Lufthansa once I see which dates are available.
Any suggestions on how to get dates/pricing?
#419
Join Date: Mar 2008
Posts: 4,859
You can check award availability on United.com for LH flights, it won't translate 1:1 but will give you a general idea of what's out there.
The problem with SPG is that from what I recall it takes a while for the miles to transfer so those seats might disappear in the meantime.
The problem with SPG is that from what I recall it takes a while for the miles to transfer so those seats might disappear in the meantime.
#420
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,416