mpiotrow

So, any idea if the original thing that the LH hotline about only HON/SEN members being able to book those seats is true or not? Or was that just something they made up since you were rebooked into a lower deck seat for no apparent reason (the IT glitch)?

bacchus85

I honestly don't know which one of the customer service folks told me the truth now.

I guess they could have tried to block the upper eco seats off for HONs and SENs for future bookings only and messed that up, so they both would be kind of right, but I guess I will never know for sure.

Maybe someone here knows for sure, but I'm just a regular eco passenger and have no clue what they're doing or why.

mlin32

I had previously reserved a Y seat on the upper deck for my flight in April JFK-FRA, and just checked. My reservation was unchanged/unaffected- I don't have HON/SEN status but just the regular member level for M&M.

jawnbc

I had this happen with next week's LAX FRA upper deck Y seat assignment. But I noticed it and rang LH reservations here in New Zealand. They saw there was a glitch, re-requested the seat for me and queued it off to Germany. As they predicted, the next afternoon I got a confirmation of the seat.

Checked it again online today and the seat booking for the upper deck is still there

ooofta

I flew the A380 "New Queen" SFO - FRA for the first time last week. Got a seat in the mini Y cabin up there on the A380-800 and enjoyed many of the parts I had expected would be better up there compared to lower deck Y (good fast service, lav generally clean(er) and free most of the time due to the small cabin).

But... the overheads were so high! And the bins on the outside were miniscule, resulting in lots of pax having to cram their bags into the center bins. I was sitting in an aisle seat in the center section and usually on longhauls I count on being able to access my bag easily during the flight, but I just couldn't this time. I could barely reach (I am, admittedly, "vertically challenged"), and because of the tightly crammed bin due to the size issue on the outer section bins I wasn't confident I'd be able to get my bag back in by myself if I hauled it all the way down. (Since I boarded early with *G status, my bag was one of the first in the bin, with others' bags wedged in around mine.)

So my question is: are the lower deck A380 bins the same height, and do the outer bins suffer the same size issue? I tried to look for info on this on SeatGuru but didn't see anything about it (and I've read a few pages back in this thread, but not all the way...yet). I'm arranging another trip via FRA in June and have a choice between flying the A380 again or flying United metal (I generally loathe United's ollllld 747s on the SFO - FRA route, so I'm leaning towards giving the A380 another chance, possibly with a reconfiguration of my carry-on items if I want to do upper deck again, or perhaps I'll try the lower deck.)

Thanks!

sriirvine

Well, I'm glad I checked! We have two award tickets on LAX->FRA on different PNRs and was able to select upper deck economy when I first booked the tickets. About two months back, one of seats got moved to the lower deck. I moved it back and after checking it now, it looks like BOTH were moved to the lower deck! Fortunately, the upper deck were still available. I wonder if I have to keep playing this game with DLH till the day of the flight?! Or is calling and speaking to a CSR a better way to make the reservations stick than doing everything online like I've been doing?

LEONIDES

My wife will be travelling to MAN via FRA. The inbound flight is LH 441, which is an A380. The transfer time on the ground is only going to be about 90 minutes in FRA. The A380 is huge, and thankfully, there are open seats on both the upper and lower decks. But she will need need to get off the plane quickly, so that she can make the connecting flight. (She travels very infrequently, and almost never overseas. She definitely does not want to get stranded in FRA, as she does not speak a word of German.)

Does it matter which deck to sit on, upper and lower? Or do they unload both decks at the same speed? Which would you pick, if you had to make a quick connection in a strange, foreign airport? She really wants off that plane quickly, so she can make her connecting gate.

Thank you.

vbroucek

Well, you did not say when your wife travels and if on one ticket. So presuming it is in the near future and on one ticket, LH441 arrives to FRA at 08:40am and LH942 departs at 11:00am, giving her 140 mins for the transfer. That's heaps of time... Worst case come, there is another LH flight later on and she would be put on it.
No worries about not speaking German - all LH staff speak good English, even in Frankfurt

LEONIDES

So, there is no advantage to sitting on one deck versus the other? I know on a 747, it is typically best to sit on the lower deck (at least that has been my strategy in the past.)

OK, Thanks.

vbroucek

TBH, I do not know about the decks for Y, as I am always in business class (i.e. upper deck) on 380. I am not sure if the upper deck Y boards and disembarks through Business class or if they have to go downstairs using stairs in the tail. Since it is in tail, then it might be slow in such a case...

But again, even 90 minutes should be enough.

Seat maps are here https://www.lufthansa.com/online/myp...en&cid=1000182

oliver2002

A person speaking no word of German can manage very well in FRA and other parts of Germany, BTW...

klausa

When I was flying in the upper-deck Y, I disembarked with C cabin.

YuropFlyer

The difference is - even for a full A380 - around 10 minutes between "first person out (usually F) and last person out". Probably even less. I'd not bother about that much. 90 minutes are plenty of time in FRA (even with arriving in C and departing from the most remote A or Z gate) as long as you keep moving/following the signs, and obviously being a person being able to walk at regular speed. I'd not worry about it.

miamiflyer8

Did you board with C?

If you boarded thru the lower deck, which jetbridge and which staircase did you use?

BurekTheGreat

Can somebody confirmed that seats on row 98 (upper deck A380) are able to recline as all other seats? I'm worried that those seats are fixed (because of the wall behind) as they belong to last row. I seen this on some carriers.

What about LH A380?


http://imgur.com/a/CCOz8