Enhancement: No more op-ups from cheaper fare buckets
#196
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,046
LH Logics: If the SEN/HON gets an upgrade he will book only cheap tickets. He just gets what he pays for. So it is economically (in the short run) not sensible to upgrade a frequent flyer.
Someone with no status may get excited by the brilliant product that LH offers in Business Class, that he will from that moment on only will book LH (because hoping for an upgrade) and hopefully the best Business Class in the world.
LH gives a *%&$ for your Loyalty! Just Nonstop you!
Someone with no status may get excited by the brilliant product that LH offers in Business Class, that he will from that moment on only will book LH (because hoping for an upgrade) and hopefully the best Business Class in the world.
LH gives a *%&$ for your Loyalty! Just Nonstop you!
The logic of LH is they op-up HON/SEN all the time, but if we take it from the individual pax point of view, the % of free op-ups we get are very small, so no way we will book a more expensive ticket and hope for the free upgrade.
Last but not least, HON/SEN, who are the ones that really travel frequently, will see blue M&M members being op-uped before them, so they will consider switching to one airline that prioritizes their elite members.
#197
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
4-5 FT/VFTer HONs claim to have turned their back on LH ... which makes an interesting business case: attract frequent fliers to spend cash in order to gain a coveted status, then downgrade the status chasing away the said frequent flyers. The airline counts the money they earned from the flyer, the flyer doesn't use the facilities.
#198
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,831
Is this now an official policy? Or just a trend that has been observed?
Just this weekend I was op-upped traveling on an award ticket flying with a 5 year old with no status whatsoever.
Just this weekend I was op-upped traveling on an award ticket flying with a 5 year old with no status whatsoever.
#199
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
4-5 FT/VFTer HONs claim to have turned their back on LH ... which makes an interesting business case: attract frequent fliers to spend cash in order to gain a coveted status, then downgrade the status chasing away the said frequent flyers. The airline counts the money they earned from the flyer, the flyer doesn't use the facilities.
The cycle outlined is a fun idea- thankfully however has probably not been implemented yet
#200
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,001
The official ranking/sorting of the list that the gate uses to decide/issue opups certainly ranks HON/SEN/*G/FTL/*S in Y-Q first, then riffraff Y-Q, then HON/SEN/*G/FTL/*S in V-K, I, X etc. If a gate agent or FM wants to decide HONs in X get the op-up, its their choice, they just have to pick a reason code that is plausible.
#201
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,227
Wirelessly posted (BlackBerry8900/4.6.1.168 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/130)
This is valid for LH only. On LX it's a different story. No booking class is excluded and they can chose any pax within the same status level thus disregarding the fare class.
Originally Posted by oliver2002
The official ranking/sorting of the list that the gate uses to decide/issue opups certainly ranks HON/SEN/*G/FTL/*S in Y-Q first, then riffraff Y-Q, then HON/SEN/*G/FTL/*S in V-K, I, X etc. If a gate agent or FM wants to decide HONs in X get the op-up, its their choice, they just have to pick a reason code that is plausible.
#202
Join Date: May 2005
Location: Near Lichfield, UK
Programs: BMI DC Gold, BA Gold, LH SEN, Priority Club Platinum, Nectar purple
Posts: 949
I think this is a valid point for EK (and EY), but not so much for BA and CX - I don't see either of these airlines pricing below cost to buy up the market.